Stuck between "Recovery Mode" and "an error occurred while trying to update
My iPod touch is stuck in Recovery Mode (meaning it has become a $500 paper weight) and when I plug it into iTunes and try to restore and update it the message is something like "an error occurred while trying to update your iPod (14)". Everything was just fine until I downloaded software 2.2 and try to install it. I've tried disconnecting other USB devices and changing the USB port (as I read about this in other forums) but still no success. I've been trying since yesterday now, and I am beginning to get desperate. I'd appreciate any help. These updates seem to have become a "plug and pray" kind of thing...
if if makes you feel any better, i received my ipod touch and two hours later it did the same exact thing. i've followed everything on the apple website and nothing works. it does make a great paperweight though.
Similar Messages
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My ipad has gone into recovery mode after an "error occured" whilst trying to update it. Will it come out of recovery on it's own? There is a lot of data I want to save before restoring it to factory settings
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
IPhone 5 stuck in recovery mode loop, get error 9 when trying to update to ios 7 help me
so i have tried every way (except a different computer because that option is not available right now). i wanted to reset (factory reset erase all content) my iphone 5 because it was being really wierd. id be using an app all the sudden it would just turn off, try to restart itself, never get past apple logo screen, crash, attempt restart again etc. only when i would hold home and power button it would start up the right way. anyway i went into my iphones settings> general> reset> erase all content and settings. BIG MISTAKE!!!!!!!! ever since then it just have been stuck in recovery mode. the first time i tried to restore it. i got error 3914 i think. doing a little research i found i needed to update itunes so i did (11.1.5.5). then it said i needed to download iOS 7 so i did. and when i try to restore it, i get error 9. itunes is up to date. my windows is up to date. ive tried everything i can think of and im gettin to the point where im gona throe it at the wall
SOMEONE PLEASE HELPMEAnd you have done all include here?
http://support.apple.com/kb/TS3125 -
Ipod touch 3g stuck between recovery mode and apple sign
Hello everyone,
I was hoping someone could assist me... I have an iPod Touch 3g (32gb) that is stuck in recovery mode. Once in a while, it'll go to the start up Apple Logo... but then it'll go back to the recovery mode/connect to iTunes screen. To add to the fun, sometimes it would go into regular iPod mode and I can surf the net, and do regular things. However, when it goes into that mode... the screen would flicker between the regular screen and a greyish screen. At that point, I shut the iPod off... but when I do that the iPod will turn itself back on (yes, it's strange).
Anyone with any suggestions would be appreciated.
I have tried to recovery the iPod on iTunes... once it "succeeds", it goes back telling me to recover the iPod again so it's basically looping. I've tried to recover this device with another computer with iTunes... same result. I can't get this thing on DFU mode.. as it won't respond to it. I've also tried various USB cables.
Is there any hope? (or any ideas in terms of what could be causing the issues)
Thanks a bunch.Thanks, I'll try it out, and update here. It might take a little while for the battery to drain without being used.
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Iphone 5 stuck in recovery mode. Unknown error 9 when trying to upgrade to ios7.
My phone is stuck in recovery mode. Says error number 9 when trying to dl ios7,
I had the same problem. After itunes extracted the new firmware, the apple logo would come on on my phone and then itunes would give me the unknown error (9). I tried everything I could think of to get ios 7 to download onto my phone but it kept going in a loop. What finally worked for me was after the firmware finished extracting on itunes and the apple logo appeared on my phone, I pressed the home button a few times. After that ios 7 started to load onto my phone. I don't know if it will work all the time, but it worked for me. Hope this works for you.
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My iphone 4 stuck into recovery mode and giving error -1
my iphone 4 stuck into recovery mode. i am not able to restore it . its giving me error -1. in previous months my iphone start loosing network & showing no service . And now when i tried to resore it is showing me this error. Please suggest me some solution . it is a factory unlocked phone from unites states but now out of warrenty.
Error 1 or -1 indicates a serious hardware issue.
Take the device to Apple for evaluation and replacement. -
Just downloaded the new software from itunes today for my iphone 4. While talking on the phone while plugged into macbook (charging) my call was dropped and then my phone turned off. Itunes now says it found my phone and it was in recovery mode and I need to restore it. When I try to do that I get an error code of (2001) and I am unable to go any further. any help from anyone please? Thanks. Ben
Thats okay
Are you using a Mac or PC? The step about ports, it not really relative to your issue (error 2001)
Apple wrote (in TS1275)
(2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
So I would try an SMC reset if you are on a Mac. But mainly, try a different USB cable if you have one. -
Error: A Error Occured While Trying to Update The Default Audio File Type
Whenever I do anything in the preferences, when I back out and close the prefs, I get this error:
"An error occured while updating the default audio player for audio file types. You do not have enough access privileges for this operation"
I do have Admin rights on my own computer. This happens with 6.0.4 which I just installed.user10163762 wrote:
Thank you Eugen and Hussein.
The problem is not with the template.
It seems to be a problem in that particular instance.
Uploaded it in a different instance.
However once i run the program, i cannot view the output as the browser window flashes and disappears.
My colleague says , it is to do with the trusted site to download something from the browser.
Can you please guide me on how to fix this ?
http://bit.ly/1k8e2vi
Thanks,
Hussein -
IPad stuck in recovery mode after unknown error occurred during update via iTunes
how can I save photos Stored on that iPad ? please help.
If the device is in Recovery Mode, the data is already lost. You will have to restore the device to regain access, and restoring will delete all content. If you have the photos in a backup, you can restore to that backup and it will restore the photos.
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My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured
http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
My IPad is stuck in recovery mode and now ITunes will not recognize it, it just gives me this long error message. What do I do, I've uninstalled and reinstalled ITunes.
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
hello i got problem. iphone doesnt restore even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015 is there any way to reinstall software even if itunes cannot deal with it ?
Usually this error occurs when trying to downgrade the iOS or in a previously jailbroken phone. In this case, you cannot get help here. The internet and Google are your best friends.
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Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?
Hello Meysam321,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve iOS update and restore errors - Apple Support
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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