Stuck downloading movie rental from itunes

I am trying to download a movie rental from itunes but its stuck.  I have tried stopping and starting again but its stuck. 

Hey goldmasher!
I have an article for you here that will help you troubleshoot this issue with your downloads:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you are still experiencing issues with the download after attempting those steps, you may need to report an issue with the purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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