Stuck grey screen, need help asap!

Alright,
so I was trying to reinstall some programs by using the Startup Disk 1.
I relized how long it was taking, and quit at an early point.
I chose to restart the computer (I've done it before, and it just went back to our normal screen)
But this time around,
It went to a blank white screen,
several minutes later, a blinking globe appeared
and then a minute or two later, the blue startup screen appeared,
then turned grey,
and that's where it's been ever since.
I have NO idea how to fix this.
I've looked everything up from this other computer,
and I am pretty much desperate to get the computer fixed ASAP
PLEASE,
hah I need answers quick
Thank you so much!!!

Hi Nicole-
Don't be freaked out- it doesn't help. You need to be cool, calm, and methodical.
So, you have an iMac? Anyhow, a slot loading optical drive....
Check your keyboard. Is it plugged in?
If you are using a wireless keyboard, change to a USB plug in type for now. If you are using a wireless, this would be why previous keyboard commands didn't work.
With the OS install disc in the machine, and with the machine off (hold the power button for several seconds to make sure it turns off). Startup the Mac, and hold the C key while starting. Hold the key until you see the gray spinning wheel stop spinning. The machine should boot to the OS X install disc.
Once booted to the OS install disc, either, repair the hard drive with Disk Utility, or, Archive and Install, saving user settings.
BTW-We aren't arguing, just establishing from where the others thinking is based. Of no consequence to you, except that we are both trying to help.
Remember, cool, calm, methodical.

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Need Help ASAP. Deleting Underline in Adobe Reader Touch.
created by ambersenos in Adobe Reader Touch for Windows 8 - View the full discussion
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Message was edited by:
        Jaume Saumell
Message was edited by:
        Jaume Saumell

Hi,
Check this note: 328181
So you need to delete entries in SM13/LBWQ for application and also detup table content.
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If you are in production clear the entries by running collective run no of times for this application 04.
With rgds,
Anil Kumar Sharma .P

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