Stuck in a set up loophole, can anyone help?

I have recently changed handsets from iphone 3 to iphone 4S. I backed up info on computer (via iTunes backup) before putting new sim in iphone4. I then restored as per instructions but cannot now get passed the screen:
Set up as new iphone
Restore from iCloud backup
Restore from iTunes backup.
I have definitely restored already from iTunes backup but cannot get past the page to start using my phone. Vodafone said it was an apple issue. Can anyone help please?

Grrrrrrrr!!!  Getting really frustratiing now.  I had a lenghty session on the phone with the 'help' desk to resolve the broadband connection problem and eventually after the switch off/switch back on again, move your Home Hub port from 1 to 4 and then back again, reboot everything, factory reset the YouView box we got that to connect.
Then another call because I could not see either BT Sport or the additional 18 Entertainment channels and after the " I am 100% sure we will have this fixed for you" and the reboot, switch off/switch on etc etc I had neither the extra channels or a broadband connection.
Last night I tried a few things on my own and seemed to get an Internet connection, so I left it like that overnight (thinking maybe updates happened in that time) and this morning it's back to square one - No Internet connection and no BT Sport etc.
During set up when the box is searching for the router and Internet the blue broadband light is flashing every 10 secs approx and the screen flickers briefly showing the next and retry buttons then back to the spinning wheel.
Beginning to wish I had stuck with 'council telly'  lol
Forgot to add - I used the ethernet cable from the baack of the YouView box and plugged it into my laptop - Speedtest.net is telling me 30.92Mbps download and 8.7Mbps upload.
I also have a PC connected to the Hub via ethernet but not on at the same time and it is set to wirelessly connect to an Ipad and an Inkjet Printer. Could there be some Hub set up conflict because of these??
Regards
Tom

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