Stuck in "Accessing iTunes Store" forever

ever since I updated to ATV 2.1, anytime I try to rent a movie, it gets stuck in the "Accessing iTunes Store" forever. I heard of people watching that screen for 10 minutes or so before going on, but I let it run for about 8 hours last night and still no joy.
I have been able to stream video podcasts, including recent ones.
Anybody having the same problem? Anyone have a solution?
Thanks

Yeah this is a pretty messed up bug for a company that has shifted it's focus on consumer downloads. I unplug it and it works, but the next time it wont again... a continuously recurring problem.
It is seriously discouraging me from buying or renting anything, which is probably a good thing.

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