Stuck in banding.

Afternoon,
Had a thread going a bit earlier which was deleted as too much info included. I'm still stuck in a band, my lines been stable for over three days, MODS can you please get me out of my banding.
Justin
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
3 days, 16:45:02
Downstream:
574.3 Kbps
Upstream:
1.129 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
28.9 dB / 6.0 dB
Line attenuation (Down/Up):
22.3 dB / 11.2 dB
Output power (Down/Up):
18.2 dBm / 12.3 dBm
FEC Events (Down/Up):
104 / 1604
CRC Events (Down/Up):
0 / 788
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 1691
Error Seconds (Local/Remote):
0 / 327
1. Best Effort Test: -provides background information.
Download  Speed
0.42 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 0.42 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
 IP Profile for your line is - 0.5 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.94 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed

Hi justin1894, 
Thanks for your post. 
I can certainly help with this. Click on my username and under the "about me" section you will the link to get in touch with us.  Whenever we receive your details we will go from there. 
Cheers,
OlgaC 
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    everytime you post your stats your connection speed is the same and my suggestion is you are stuck in banded profile especially with noise margin 25db and you should contact the mods to get you out of the banded profile
    contact mods
    can take up to 3 working days for mods to contact you
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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