Stuck in emergency mode

Question

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Answer 1

Christmas Eve we were on our way to visit family, came around a curve on the country road and found a van that had wrecked and flipped in the road in front of us.  I called 911 and then discovered I was stuck in emergency callout mode.  
I knew Sprint would tell me I had to do a hard reset, so I quickly did a Sprite Backup, so I wouldn't lose my contacs.  My most recent backup was a month old.
I performed a hard reset, which fixed the emergency call mode lockout.  However as soon as I restored my backup from the day, I went straight back into emergency backup mode. Repeated the process a couple times, googled around and found that the registry would have to be fixed.  Called sprint, they said I'd have to wait until after Christmas holiday was over and go into a store.  Googled some more and pieced toghether this answer:
You need to download and install a free registry editor called:
PHM Registry editor - you will find it at http://www.smartphonefreeware.org/download/phm-registry-editor-0.70
Use the registry editor to follow the selections to get to the following paths and delete the value at the end (see details below to show you exactly how):
(UNDER HKEY CURRENT USER) HKCU\ControlPanel\phone\emergencymodetimeout
(UNDER HKEY LOCAL MACHINE)
hklm\software\microsoft\today\items\"active call"\emergency_hwind
This program is a bit tricky for a novice, especially.  When you open it, you'll see four HKEY listings: root, current users, local machine and users.  Click HKEY Current User then Control Panel, then Phone.  You'll see "State" but do not click on it... instead, click on Values, at the bottom left  of the screen.  Scroll down to "Emergency Mode Timeout" click on it and then click Menu and Delete at bottom right of screen.
Duplicate the process for the Local Machine key.
Once you've deleted these, remove your battery to do a soft reset.  
You should be able to call after the reboot finishes.   Merry Christmas and best wishes!