Stuck in "initializing model" screen - won't open - HELP

Not sure what is up....new to this software.....had initial troubles with set
up and running - but tech support did help me launch and I usedit successfully for month or more.
now - stuck and not sure how to proceed....will open in /editor screen, but will not go to
organzer screen.    Ant ideas?

Unfortunately, there are many reasons why the PSE Organizer might crash, and often it is hard to diagnose quickly the reason for the crash.   Here are some steps you can take to try to fix the problem:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
If you had uploaded to one of the online services such as SmugMug or Kodak in your last Organizer session that didn't crash, start with step 7.  But regardless, work through all the steps methodically.

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