Stuck in Installation Loop on WinXP and IE8

Hi all,
First post... had a look around, googled etc, could not find related issue or solution:
I have a user who is using WinXP (UK version) though who uses their laptop in Spain and who each time they open IE8 and go to a flash web-site, it tries to download updates for Flash even though it has 11.4.4.02.287 installed.
Flash then needs IE to close so it can install, though when you open IE again, it repeats the same process of downloading 9354k of data and then loops again.
Any ideas, please? Have rebotoed, uninstalled, re-installed, deleted the data from C:\Windows\System32, %appdata%\adobe, %appdata%\macromedia, etc.
Any reg keys that need tinkering?
Thanks, Anton

I think what is happening, is that the site your user is visiting is using a script that first checks to see if Flash is installed, and if not, invokes our Express Install mechanism.
The problem is that Flash *is* installed, but the browser's security settings are such that Flash is not allowed to run. The JavaScript on the page looks to see if Flash is there, Flash doesn't respond, and it launches the Express Installer.
I'd recommend resetting Internet Explorer to default settings as the fastest way to get this resolved:
http://support.microsoft.com/kb/923737
Please let us know how this works out for you.
Thanks!

Similar Messages

Stuck at reboot loop. itunes logo and wire appears on screen

My ipad mini got stuck while undergoing ios update 8 to 8.1.
stuck at reboot loop. itunes logo and wire appears on screen even after hard reset

Hi garytiuchan,
I'm sorry to hear you are having issues with your iOS update. If you continue to see an icon screen directing you to connect to iTunes, and/or your iPhone is otherwise not responding, you may find the troubleshooting steps outlined in the following articles helpful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
iOS: Not responding or does not turn on - Apple Support
Regards,
- Brenden

Firefox update is constantly failing and is stuck in a loop. I don't know how to bypass this. Help

When I start firefox, it automatically tries to install an update. This fails and it repeats, getting stuck in a loop which I can not get out of. Consequently, I am unable to open firefox and use the internet on this program. I have clicked ok, closed the dialogue box and ended the program using the task manager. None of these have worked. I prefer using firefox to other browsers but have had to return to internet explorer for the time being.
Do I need to uninstall and reinstall firefox or is there another option?

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
Do a clean reinstall:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

Nope. It just opened the installer and stayed in the same loop.
It tells me to choose a startup disk but the only option is the HD which it will not use because it says it cannot gather enough information.
Eveything was working fine until the mountain lion failed install.

Can't boot Classic from installation disk/stuck in Assistant loop

I have a Mac G4 on which I recently (and foolishly) decided to install the OX 10.0.4. The computer now is stuck in a loop in which it goes to Assistants (there are none to specify) and refuses to let me do anything else, including Force Quit, logout, or even shut down the machine without pressing the power button. I have even unplugged it and let it sit for a couple of hours with no effect. It will not boot from the installation disk of 9.2 by holding C at startup. I held down Ctrl and C at startup and arrived at a cursor and black screen, but I don't know what to do with that other than type exit and allow the computer to continue startup and its infernal loop sequence.
I have a G5 on which I'm running 10.4, so all I want to do is return to my happy world of the Classic environment on my G4. Any assistance will be helpful.

jeffripple,
1. About getting out of the Setup Assistant:
• Will the Command + Period keys stop the Setup Assistant? (This is from OS 9. On some machines, that key combination will open or close the tray.)
• Is there a Quit option under the File Menu at the top of the screen?
• Is there an Assistants item in the Menu bar at the top of the screen?
2. About getting the machine to boot from a CD:
• What happens if you press Option - Command - Shift - Delete during startup to bypass primary startup volume and seek a different startup volume (such as a CD or external disk)?
See: Mac OS X keyboard shortcuts
• Have you tried the steps in this link to see if it clearing the parameter RAM allows you to start up from an Operating System install CD which is capable of booting your machine?
Resetting your Mac's PRAM and NVRAM
Sincerely,
No Alibi.
 Backup what you can't afford to lose. Mac OS X (10.4.8)

How do I get rid of the Microsoft Setup Assistant loop? I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word, and stuck in a loop?

I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
Cheers,
Jack

First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop). Use this to help you do this: http://support.apple.com/kb/PH3606
Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts. Tap the delete key on your keyboard (or right click /control click a contact and select delete).
You iPhone, iPad and iCloud.com should not be empty for contacts.
Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
Next, go back to iCloud.com and import your contacts (those exported .vcards). You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
Good luck.

ITunes keeps prompting me to authorize my computer when I try to play a movie I rented. Then it tells me my computer is already authorized and I'm stuck in a loop. I've tried all the troubleshooting options but no luck.

iTunes keeps prompting me to authorize my computer then tells me it's already authorized and I'm stuck in a loop. The troubleshooting options haven't worked. Any suggestions or does anybody have a phone number for iTunes so I can talk to a human being about this?

christinefromsan francisco wrote:
The troubleshooting options haven't worked
you mean this support article ?

Ipod touch is disabled with error message to login to Itunes. i log in and device is not recognized as it is disabled. Im stuck in a loop....???

My iPod touch is disabled with error message to log into ITunes. I log in to ITunes and it does not recognize device as ITouch is disabled. Im stuck in a loop...?
Any assistance is greatly appreciated.

Connect the device to your iTunes library in Recovery Mode using the instructions in this Apple support document. From there restore it factory defaults.
http://support.apple.com/kb/ht1808
B-rock

IPhone 4s stuck in recovery loop and is not detected in iTunes?

Earlier today i plugged my phone into my computer. I didn't transfer any files when i plugged it into itunes. I then backed up my phone, and decided to update it to 6.1.4. My computer took a couple of minutes to download it and then it was applying the update. My phone's screen went black during the process. Then iTunes gave me an error message saying that my phone could not be updated. So i try to turn on my phone and the apple logo appears and a couple of seconds later it shows the usb cable connecting to itunes. I've tried rebooting and putting it into DFU mode but nothing works. iTunes wont recognize it as a device needing to be restored. iTunes wont detect my phone at all and its stuck in a loop. I have tried everything and it wont work.

Was the phone jailbroken or hacked? That will do it especially if DFU mode doesn't work.

My ipod nano (7th gen) seems to be stuck in a loop of turning itself on and off, tried rebooting but keeps doing it?

My ipod nano (7th gen) seems to be stuck in a loop of turning itself on and off, tried rebooting it but after a while it just starts it again?

Hi altofts,
Thanks for using Apple Support Communities. You can try resetting and restoring your iPod nano to see if that helps with the restart loop:
How to reset iPod
http://support.apple.com/kb/HT1320
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers,
- Ari

I am having trouble logging into itunes and redeeming cards on itunes. I enter the redeem code or go to log in and when i enter my password i get stuck in a loop. It keeps asking me for my password. Help...

I get caught in a loop when trying to log into my account in iTunes and redeeming cards. When i enter my password i get stuck in a loop where i kept getting asked for it over and over again. The weird thing is intermittently - maybe after 20 or 30 times it lets me redeem/in. But then it has the same problem again... I tried chat and it kept dropping out. Any help would be very welcome.

Ok, time to report the issue here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I bought htc 8x verizon employee edition and when i update it and during installation with my error phone get off and now phone stuck on some wheel running thing and wont get on please tell me if i could download the rom

i bought htc 8x verizon employee edition and when i update it and during installation with my error phone get off and now phone stuck on some wheel running thing and wont get on please tell me if i could download the rom or anything also

Hi mnomi! Sorry to learn of the trouble you're running into with your new phone! Have you already switched the device via your My Verizon : http://vz.to/16lkVUY Once you have done this, and verify the sim card is inserted securely, the activation will begin. If the phone is stuck on the wheel and you cannot move forward, you may want to do an alternative reset. Please follow the below instructions:
1) Ensure the device is powered off.
2) Press and hold the Volume Down button (located on the right edge) until instructed to release in step 4.
3) Press and hold the Power button (located on the top-right edge) until the device vibrates (approximately 2 seconds) then release.
4) When the restore screen appears (exclamation mark), release the Volume Down button.
5) From the restore screen, press then release the following keys to initiate the reset process:
1. Volume Up button
2. Volume Down button
3. Power button
4. Volume Down button
*Allow several minutes for the process to complete (rotating gears appear on the display to indicate that the reset is in progress).
If you have any further questions or concerns, please let us know. Keep us posted if this resolves your concerns. Thanks!
-KristieQ_VZW
Follow us on Twitter @VZW Support

ITunes Match fails at step 1 every time and won't work! Stuck in fail loop!

I subscribed to iTunes match a few days ago and the first time i tried to sync my library it got up to step 3 and was halfway through uploading the rest of my library when i accidentally closed itunes. When i rebooted iTunes i restarted the match sync and now it doesnt get past step 1. When it gets up to the final stage of step 1 an error message comes up 'iTunes has stopped working' and I have to close itunes, when i reboot iTunes and start matc again, it starts from the beggining of step 1 fails again. I am stuck in a loop!
Please can someone help me Ive tried everything!
I have winows 7 home premium

It would be useful to know which files iTunes Match is stalling on, but I can't find any way to do that.

Netflix app is stuck in a loop. Tapping the icon sends you to the NETFLIX red sceen. Screen says it's loading but it reverts back to the icon screen. I've removed and reinstalled the app half a dozen times. Anyone have a fix?

Netflix app is stuck in a loop. Tapping the icon sends you to the NETFLIX red sceen. Screen says it's loading but it reverts back to the icon screen. I've removed and reinstalled the app half a dozen times. Works sometimes but then reverts back.

Try resetting your iPad by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

My ipod nano 7th gen is stuck on a loop of turning on and off.

My ipod nano 7th gen is stuck on a loop of turning on and off, I've already done the reset, and everything that was recommended on other similar questions. it isn't recognized by iTunes except in recovery mode where it allows me to restore but then goes right back to turning on and off once i'm back to normal play mode. Once on recovery mode it works fine and doesn't turn on and off. I've also uninstalled and reinstalled itunes to avail. I'm super frustrated and am hoping that I won't need to buy a new one. Is there anything else I can do before i just toss it out? i'm getting a bit frustrated just watching my ipod turn on to the apple and then turn right back off.

Hi there tksunrise,
You may find the troubleshooting steps in the article below helpful.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
-Griff W.

Stuck in Installation Loop on WinXP and IE8

Similar Messages

Maybe you are looking for