Stuck in phone, can't even power off!

I was just checking my mail, and I went to the phone app, and became stuck! I cannot power off my new iphone 3G - I can only navigate to phone functions (voicemail, favorites, etc. A friend called me (from a new iphone too!) and in the middle of the call we were cut off and she was told that my number was not in service!

I used the reset procedure documented here : http://ipod.about.com/od/iphonetroubleshooting/qt/reset_iphone.htm
power button plus home button

Similar Messages

  • HT201412 My ipad mini is stock on a message that the device had not been connected to icloud for two weeks. I cannot get rid of teh message. I can't even power off the device.

    My ipad mini is stock on icloud backup and i cannot even power it off. The message says "the ipad hasn't backed up in two weeks. Backup happens when ipad is plugged in". But nothing happpend when I plug it into power or the laptop.

    See if this helps.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT201406 IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even powe

    IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
    It might have happened when I was accessing my camera bypassing the lock screen!
    All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.

    I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!

  • My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    Kbkohn wrote:
    I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back. 
    Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged.  Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
    Have you done so?  If you have, all of the data is either in iCloud or iTunes on your computer.  Replace the device and restore the new iDevice with the backup of the old one.

  • HT4623 I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

    I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

    Connect the iPhone to the compter you usually sync with
    and use iTunes on that computer to do the restore.

  • Can you safely power off a Airport 5th generation and attached disk drive without risking data getting lost??

    Can you safely power off a 5th generation AirPort and an attached disk drive without losing data?

    I'd like to just be able to shut it down by tripping off the power strip the disk and airport are attached to with my toe so they're not sucking down power at night or when I'm at work.     I wouldn't mind a sequence of power down the computers on the net first and then 'toeing off' the AirPort+disk.  
    I'm just wondering how quickly between the time that I power off the mac that the airport would flush all of its buffers.

  • After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

    After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.

    Try to reset the device:
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
    Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot
    normally.

  • My phone is frozen, can't even shut off

    I just got the iphone 3G from AT&T a couple weeks ago. My phone has frozen and I can't even shut it off. I've tried everything...What is the solution for this? No active online support *****, I can't call anyone because I have no other phone! Help!

    Hold down the home button (round button on the bottom face of the phone with a white square) and the power button on the top right of the phone.
    Hold them down for about 10 seconds.

  • HT1435 My Nano 3rd Generation suddenly stopped working. It is a refurbished, not old (to me) and does not get much use. I put it in my pocket with the head phones plugged in & the power off. Now I get nothing, not even the charging symbol when I try to ch

    Hello, My Nano 3rd Generation suddenly stopped working. It is a refurbished and I do not use it ofetn and keep it on the charger. The one night I leave it in my pocket with the head phones plugged in and the power off. it stopped working. I thought it lost it's charge so I put it back on the charger. Now I do not get the charging indicator. Is there anything I can do?

    Probably needs a new battery. 

  • My daughters iPod won't come on properly it's seems to be stuck on ios6 can't even put password in , can turn it off but just comes up iOS 6

    Please help my daughters iPod is stuck on iOS 6 it will turn off but when it's turned on again it just comes up ios6 , like a home page ... Please help

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I can only make outgoing calls. My home button is only working for voice control and won't take me back to menu. I am only in the calling screen and can't even shut off. What do I do?

    I am freaking out! I am a college student and owner of my Iphone 3Gs. I just got it this past August and I don't understand what is wrong. I did not drop it or come into contact with any water or disabling substance. I am literally stuck on the calling page with favorites, recents, contacts, keypad and voicemail. When I push my Home button I am not brought back to my menu. When I hold it down voice control is enabled but I still can't get to my menu. Then when I try to hold the sleep button to shut off nothing happens. What's wrong with my phone? I can't even go into contacts and hit text message nothing happens. Also, when I get a message in nothing happens when I push view. Please help me.

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • How can I do power off when I can't see the display on my iPhone?

    My iPhone display got off all of sudden. I tried to open by clicking home button and power button but can't help myself.
    I thought I should switch power off and on once but another problem is I can't switch the power off too. Can anyone help me please?

    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

  • NB550D boots into black screen and can't even turn off

    I've had my NB550D for just under a month. I've upgraded the memory to 2Gb and the Op System to Home Premium, but nothing else. It's on auto update re security issues and I've stayed with the McAfee protection that was pre-installed (and paid for a year).
    Everything fine until a couple of days ago when switching on, I just got black screen. Could hear fan and disk though. Eventually pressed the on/off button, nothing changed, waited a bit, pressed it again and it turned off. When I pressed again it came on as normal. Used it several times over last couple of days and was fine. Now today I switch on and black screen again, and can hear fan. When I eventually pressed switch, I could hear disk whirr but still just black screen. Since then have tried pressing on/of switch occasionally but no change at all - can't even get it to switch off!
    Does anyone have any suggestions please?
    Flingel

    I read in another forum that the answer is to take the battery out (having already taken the mains out) so it'll die and then press and hold the power button for 30 - 60 seconds. I had nothing urgent to do so let it die naturally when the battery ran out rather than take the battery out when it was on. I then held the power button for 60 seconds, plugged it into the mains and switched on again. It's started fine now but of course I don't know a) whether that's because I held the power button in for 60 seconds and b) whether same thing's going to happen again, so if anybody does have experience of this behaviour, I'd be grateful for comment.
    Thanks
    Flingel

  • Air RAID!!! Can't even get off the ground!

    I've had a Rorke 144G (4x36) drive array for months and haven't gotten it to capture a blasted thing since I got it. Every time I try, the little beach ball comes up and feezes everything. Can't even force quit. It's on a SCSI port, was partitioned and intialized with Apple Utilities, and works with other files, but I just can't get anything to happen when it's selected as a scratch disk. I'm using KONA LS. Any suggestions would be appreciated.

    On the off chance this is an operational error, not a hardware one....
    How are you capturing?
    If using Capture Now, I can totally understand this problem. Try using Log & Capture.
    Also, sometimes an incomplete or flawed Quicktime installation can cause similer problems.
    you can do a good reinstall if you go to /library/receipts and delete file that says quicktime followed by an number (e.g. Quicktime701.pkg).
    Repair your permissions using Disk Utility.
    Download and run the quicktime installer.
    Don't forget to repair permissions when you are done.
    Cheers,
    x
    Do your part in supporting your fellow users. If a response has been Helpful to you or Solved your question, please mark it as such as an aid to other lost souls on the forum.
    Also, don't forget to mark the thread Answered when you get enough information to close the thread.

  • I was trying to update my ipad software to IOS ver 8 but it was hung and I could not even power off

    I was trying to update my ipad software to IOS ver 8 but it was hung.
    iTune prompted me to enter password as it could not be connected but ipad is hung.
    Tried to power off to restart but could not

    Have you tried resetting your ipad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

Maybe you are looking for