Stuck in recovery following failed update

I've had a quick search of the forum and haven't seen my exact problem listed, apologies if it's been asked and answered.
I've had the iPhone for about a month and regularly sync everything and back it up with itunes.
I said yes to the iPhone update in itunes. It failed with an unknown error. Phone is stuck in what another PC says is recovery mode. My itunes now won't detect the phone. I've tried a restore with itunes on two other PCs hoping to just get the thing back as a phone so I can then maybe restore my stuff from my itunes later.
The restores have been 40 minutes then fail x2 on one laptop and 2 hours then fail on my husbands PC. itunes is up to date. Two of the PCs have brand new downloads of itunes installed.
What's my next move please?

Although this happened to me on an Iphone 3g it will be the same fix for all i would have thought. The trouble when the update fails is that the driver in Windows changes, it goes from the Apple Driver to a standard USB COMPOSITE DEVICE. And this is the reason as to why you are unable to resolve the issue and probably not able to see the Iphone in Itunes. Quite an easy fix once you know how......
The following is for WINDOWS:
Go to Device Manager (right click on MY COMPUTER and then Click MANAGE)
Under USB DEVICES Select USB COMPOSITE DEVICE
RIGHT CLICK ON THIS and SELECT UPDATE DRIVER
NEXT SELECT BROWSE FOR DRIVER (DO NOT SELECT AUTOMATICALLY)
THEN SELECT APPLE DRIVER (THIS DIFFERS AS TO WHAT MODEL YOU HAVE ON SOME MACHINES)
THEN DONE. YOU SHOULD SEE THE DRIVER IS INSTALLED CORRECTLY, and almost INSTANTLY ITUNES WILL DISPLAY THE IPHONE AND STATE IT IS IN RECOVERY MODE, IF IT FAILS REPEAT THESE STEPS, AS IT WORKED ON THE THIRD ATTEMPT FOR ME.

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Thanks for using Apple Support Communities.
The error code "9006" in iTunes when updating or restoring your device indicates that access to the iTunes update servers is being blocked. Please take a look at the information below to help resolve this error.
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Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
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So, last month my phone got stuck in recovery mode while I was on vacation, saying I needed to insert a sim card. There was already a sim card in it, eventually it just stopped working & would not let me restore. I took it to Apple & they replaced it.
Just tonight it popped up telling me there was a new update, so I updated it. @ the very end, it said update failed.. blah blah recovery mode error 1013. Same error I got last time. I don't get it? Why does this keep happening to me? I purchased a new macbook pro back in August, could this have something to do with it?
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NOT HAPPY JAN!!!!
Both my daughter and I had the same problem on different computers. Hers is an iPhone 4 and mine, a 5. Both got caught in recovery mode. I did follow the above mention troubleshooting however to no avail. Took it into the Apple shop yesterday and they restored it back to the factory setting for 6.0.1. Lost all of my content on the phone.
The Genisus stated that is it a Windows problem.
Yes, I agree, that Apple has lowered their delivery and service. It is true, that Apple is the new Microsoft, that it is ok to have problems when upgrading and when it hangs, just reload.
AVOID THE UPGRADE AT ALL COSTS.

[Zen Xtra] Stuck in Recovery Mode after updating Hard Dr

This is a long post, but I thank you in advance if you read it and think you have any ideas for me. Parts of this post were originally posted on the Nomadness.net forums and parts of it come from my personal email correspondence with one of the experienced users on that site.
Here goes:
I just installed a new HD on my Jukebox, and now I am unable to get it to download the Firmware (current or otherwise) and it remains in a state of rescue mode.
Here is how I posted my dilemma on the nomadness.net forums:
My computer is running Windows XP. I have a Nomad Jukebox Zen Xtra 40GB that I have had for about 2 years, and have had no problems with it, using it at least 8 hours/day 5 days/week (I run it at my desk while I work). I mention that just to give you an idea of how much regular continuous use it has been getting, if that matters. I have regularly downloaded all the latest appropriate firmware, etc. from the Creative website, using the auto updater service. I have one other Creative product connected to this computer, a SoundBlaster Audigy. This will come up again in a minute.
Over time I have accumulated so much new music that I knew I had to either get a new Jukebox or upgrade the HD. Since the Xtra is no longer available new, and upgraded ones are SO expensi've on eBay, I thought I would install a new HD myself. I read the instructions posted here on nomadness.net, and purchased an 80 GB 5400 RPM Momentus 5400.3 Ultra ATA/00 Internal Hard Dri've (that's Seagate).
Ok, now. The installation went easily enough, but now I cannot get the Firmware to reload. My computer recognizes that the unit is connected - it makes the appropriate sound when I connect or disconnect the JB, and under My Computer, there is the icon for the Nomad Jukebox Zen Xtra, under the "Other" category.
When I installed the HD and powered up, I got the rescue menu as expected and started with the "FORMAT ALL". I got the confirmation that it was reformatted and the expected GB of memory showed as available. SO...then I went to "RELOAD OS" and selected the "yes" option to verify that I wanted to reload via USB --BUT-- it only showed the "Start Firmware Update Now" for a second and then went right back to the menu. I have tried using the reset, and every combination of unplugging, replugging, removing the battery, putting it back in, reformatting, etc. and nothing changes. It just goes right back to the rescue menu every time.
I have the Firmware files (old and new) saved on my computer's HD, but when I try to launch any one of them, I get the same annoying message: "Your player is not connected, please connect your player". Well, if the computer thinks it's connected, then why doesn't the firmware file? I don't get it.
If I go back to the Creative auto updater on the website, it still recognizes the SB Audigy being connected, but no longer recognizes the JB.
How can I get the Firmware into the JB if I can't get it to recognize the player being connected? And why is that my computer shows it, if the Firmware file itself doesn't see it's
I received only one response that suggested I check the instructions on the Nomadness FAQs and also the great upgrade guide by Mr. Cheow, also on Nomadness.net.
This was my follow-up post:
Since I posted this earlier today, I have tried everything, and I mean everything, suggested by all of these "guides" to upgrading a hard dri've.
The problem remains that my computer recognizes the Jukebox as a portable device that is connected, but I am unable to get the Firmware file to load because it always says that my device is not connected. It should also be noted that the Nomad Explorer and other applications also will not recognize it (Notmad, JBHTTP, etc.)
Furthermore, I will add that we have two of the exact same model Jukeboxes and two of the same Dell computers running XP, etc. and in every possible combination we have tried, my Jukebox, with the new HD is the one that can not be accessed. So, I know that the connections, drivers, ports, etc. are not defecti've. The only thing that has changed since this morning is that I installed the new HD in my Jukebox.
I would love for any of you who have done this kind of upgrade to offer suggestions, as I am willing to try anything at this point.
After my last post, as a last ditch effort, my boyfriend suggested swapping the hard dri'ves in my Jukebox and his, thinking that perhaps we could get the firmware to download into his, and then switch the hard dri'ves back. Well, it looked as though it was going to work, and then the firmware update stopped almost as soon as it started and so, we are back to the same impasse. It?s the strangest thing, considering that both of us have been using our respecti've JBs daily, and have had no other problems? until I tried this.
We both racked our brains trying to think of a way we could get the firmware from the computer into the jukebox since it won?t load as long as it doesn?t recognize the player. Is there any workaround for this? By that I mean, is there any way at all to get the firmware into the Jukebox with out just launching it as a self-executing file? I know you can't just ?put? the file into the Jukebox, but is there any other means to extract it into the Jukebox so that I can use it's?
Any help you can offer would be most appreciated. I am worried that I have ruined my Jukebox and wasted $75 on a HD that I can never use?.
***Note on the Hard Dri've I chose:
I specifically chose this HD based on information posted by others on Nomadness
In particular, the newer instructions for upgrading a Zen Xtra hard dri've that were posted by an individual who used a 5400 for his own upgrade. I even emailed him with questions before I went ahead with this HD. As someone who has done this before, he felt that since this HD fits the specs of size and type being used by others doing this type of upgrade, including his own, that it would be fine. I honestly don?t think that it is the HD itself.
Since trying the swapping of HDs and Jukeboxes last night, we now have not one, but two, that are stuck in recovery mode and flash ?Firmware Problem? when rebooted. I don?t see how the HD itself could have done this. In fact, I am certain that the HD did not ?cause? the problem.
I have been reading forums about Jukeboxes (including here), anything I can find, looking for possible solutions. I have discovered that there are many people out there with the same dilemma, even those who simply updated their Firmware and nothing else, but now are stuck in the same frustrating place that I am.
***Note on the versions of the Firmware Update files I have tried:
I was going to use the newest one, but then after reading comments on Nomadness, I decided to try the older version that everyone was saying was less problematic. (see below) One of the posters had provided a link to it, and I copied it from there. I also had two other newer versions of the Firmware Update, including the newest one that has supposedly caused all the problems for others, but none of them would launch anyway ? I just kept getting that same message saying that the ?player is not connected?. Actually, to be more accurate, as I think I described in my original post on Nomadness, when I first tried to upload the firmware, it seemed as though it was going to go through with it, but never got further than one segment on the file progress display. On the screen of the player, it said it was upgrading, but after a few hours, it had gone nowhere.
Oldest - ZenXtra_PCFW__03_02_L6
New-ish - ZenXtra_PCFW_LA__20_08
Newest - ZenXtraP4SAudible_PCFW_LB_2_0_03
If you have read this far, then please know that I appreciate it very much. If you have any further ideas or suggestions, please reply.

Amazing that someone noticed this post and took a stab at it after over a year... Actually, I found my answer long ago, and have tried to go back and post?it'son several boards where I had been looking for the answer. It seems to be such a common problem that I figure someone else can surely use this solution as I did. I would suggest that anyone?who is experiencing the frustration of not?getting their computer to recognize their device?read the very enlightening and helpful page that I am linking to here:
http://www.misticri'ver.net/forums/showthread.php?t=30939? (this is from a forum for iRi'ver, but the info and fix are uni'versal)
This simple solution involves correcting the ENUM keys in the Registry (not as scary as you might think) and deleting all instances of your player from the Device Manager and then reinstalling so that Windows and other applications will all recognize your player again. It's so simple, and once I tried it, I was amazed that's all it took to fix the problem.
?I?suggest you read the whole page and follow the instructions as they are given. I deleted and re-installed my player several times and then rebooted a couple of times before it took effect, but then it did, and I was able to download the Firmware and have had continued success with my original player that I posted about as well as others I have acquired since I first posted that message in 2006. For reasons I have not yet identified, this problem still happens every now and again, sometimes when I switch between players to synchronize. It may well be that when I use my registry cleaner or some other utility that "fixes" my registry, that it resets this particular key - but as long as it's easy to fix, it's not a problem. Hope this helps others who may stumble upon this odd little problem with the Zen Xtra.Message Edited by TrixieInDixie on -05-200709:28 PM

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posted a screen shot to so you can see what messages im getting.
http://i69.photobucket.com/albums/i72/DeniseAngel27/sims/ipod.jpg

Hi
the first link did the trick. itunes now recognises my ipod but as it is restoring i get a error that says "ipod could not be restored. An unknown error occurred (21)"
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2010-06-29 22:44:36.111 [4120:1254]: <Recovery Mode Device 07B08260>: operation 42 progress -1
2010-06-29 22:44:37.150 [4120:1254]: <Recovery Mode Device 07B08260>: operation 5 progress -1
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2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: pipe stall
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2010-06-29 22:44:37.836 [4120:1254]: command device request for 'getenv ramdisk-delay' failed: 2008
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:38.435 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:38.435 [4120:1254]: command device request for 'ramdisk' failed: 2008
2010-06-29 22:44:38.435 [4120:1254]: AMRAuthInstallDeletePersonalizedBundle
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2010-06-29 22:44:38.506 [4120:1254]: <Recovery Mode Device 07B08260>: Recovery mode failed (result = 21)
2010-06-29 22:44:38.546 [4120:810]: iTunes: Restore error 21
Message was edited by: deniseangel27
Message was edited by: deniseangel27

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