Stuck in recovery mode wont restore

my iphone 4 will not come on keeps displaying the connect to itunes screen  once i connect to itunes gets an error 21

http://support.apple.com/kb/ts3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Similar Messages

  • IpodTouch 5 stuck in recovery mode, wont restore.

    My ipod is stuck in recovery mode, when i connect it to itunes and press "Restore Ipod" which then downloads iOS 6.1.2, when the ipod software update is complete im left once again with the "Restore Ipod" option which does the whole process again like it didnt happen, ive downloaded the update atleast 5 times and turned off anti virus and firewall.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod is stuck in recovery mode: wont restore

    i spaced out and connected my ipod (mac formatted) to my friends vista pc. ever since then my ipod has not been responsive, figuring i had all my music backed up i tried to restore it and it has been stuck in recovery mode whenever i connect it to a mac ever since. my brother has a windows pc and it connects perfectly to it... help please?

    It's your penance for trying to steal music.
    Hook it up to your computer and check System Monitor to make sure it is still showing up. If it is, use Disk Utility and repair the disk. Then restore it in iTunes.

  • Phone stuck in recovery mode wont restore

    the other day i plugged my phone into itunes and it started to update the software but became frozen so i unplugged it. When i plugged it back in itunes detected a phone in recovery mode but it doesnt recognise the model, serial numberor name. when i try to restore, every thing seems to go to plan but it freezes and wont finish restoring. can anyone help please?

    Received excellent tech. support from Apple on this issue and after a full day of screwing around was able to get our Iphone up and working again without many of the aps and contacts that we have recently added. I'm an older guy and this reminds me of my early windows experience and not what I would expect from Apple. This is not a comment on the quality of the tech support but on the software glitches. Get it right guys or someone is on your heels who will!

  • Iphone stuck in recovery mode wont restore keep getting errors

    iphone 3gs is stuck in recovery it will not turn on unless plugged in and in restore mode saying to connect to itunes. when i restore it i get errors 3194, 1604 and 1611, i dont know what did this and im not sure what firmware the iphone is. itunes will recognise it in recovery mode but the computer will not. in dfu mode it will not restore either.

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • IPhone 4 stuck in recovery mode, wont restore - Error (9)

    Hey all,
    At my wits end here, my phone froze on the train home tonight, rebooted it, and it came up with the connect to iTunes icon.
    Looks like its in recovery mode and I cant get it out. Ive tried getting into DFU mode, different USB ports, different machines, different cables, re-installing iTunes AND RecBoot on Windows and OS X.
    Is there ANYTHING else I can do?

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • My iphone is stuck in recovery mode after restoring, my iphone is stuck in recovery mode after restoring

    ive tried putting it in dfu mode and restoring it from their and i need help :/

    Hello there, Reekoz.
    The following Knowledge Base article should help with issues with an iPhone stuck in recovery mode:
    Apple - Support - iPhone - Restore Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/restore/
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My iPhone is stuck in recovery and wont restore error (9) what do I do?

    My iPhone is stuck in recovery mode. I have updated my Mac I tried to update iTunes but thats when i got the can not restore unknown error (9). I tried another cord I tried to update iTunes again but nothing kept getitng error code. I Then deleted iTunes and was going to try and reinstall it but apparently there are major issues with it and you can not download it right now. So basically I am stuck with a phone a can not use. Is anyone else having this problem?

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • IOS 8.1.3 get stuck into recovery mode after restoring

    AAfter updating my iPhone 5s to the newest iOS it went into revovery mode and everytime I try restoring it it will just get suck into recovery mode

    Honestly, If you are stuck in recovery mode.  I would visit the nearest apple store and meet genius specialist to get you squared away.  They may get you over this hump or simply swap out your device if is a hardware issue.  I'm sorry you are faced with this issue. 

  • IPhone 3G stuck in recovery mode doesnt restore

    I tried upgrading my iPhone 3g iOS from 4.1 to 4.2 .... It did not upgrade and now its stuck in recovery mode and does not even restore. Now its stuck in recovery mode. What to do?

    Hello there MKkhann,
    I would recommend resetting your iPhone. This will not take it out of recovery mode, but should 'unstick' it. It may take more than 1 attempt to be successful:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    All the very best,
    Sterling

  • IPod stuck on recovery mode cannot restore error 3004

    Hello,
    My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
    I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
    I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
    I am on PC, Windows 8.
    Hope anyone can help.

    DId you try:
    Try to restore or update on another computer with a different Internet connection.

  • Itunes warning message stuck at Recovery mode Please restore

    I plugged my ipod touch in while it was in pwned dfu mode and it said Itunes has detected an ipod in recovery mode please restore. So i tried to click ok but the message wouldn`t go away then i tried to push the X button and it was frozen please help!!!

    If iTunes itself is frozen and won't close, you might try to plug the iPod (in DFU/recovery mode) into a different computer. It makes no difference which computer restores the iPod to defaults, as long as you plug it into your primary computer to then restore from backup.

  • Ipod Touch 2g stuck in recovery mode after restore, no error msgs

    Help, please.  I have an Ipod Touch 2generation that was my older sons and I wanted to restore it to factory to give to his younger brother.  I get the message that is was restored successfully (Windows 7, no error messages or codes from Itunes) but when that message goes away and the ipod shows back up in itunes is still says its in recovery mode.  I've tried different usb cables, different usb ports, turning off my anti-virus firewall protection, using a different pc (Windows Vista) and still the same thing.  Any suggestions would be greatly appreciated.

    Try placing the iPod in DFU mode and then restoring it:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Phone stuck in Recovery Mode - cannot restore (error code 9)

    Help. I tried to update my iPhone to the latest software and instead of doing this it has now gone in to Recovery Mode (with the yellow triangle and the message to connect to iTunes). When I reconnect it to iTunes it tells me that I have to restore the phone. iTunes then tries to do this but it is unable to complete, Stating "An unkown error occurred (9)."
    Any ideas on how to bring my phone back to life?
    Message was edited by: Tom Lovering1

    I had the same thing happen. After reinstalling itunes and trying lots of things with Applecare over the phone, they put in a repair order and are sending me the packaging to send it in with. The computer could see the phone, but the phone didn't recognize that it was connected to Itunes.

  • HT201210 iphone  5 in recovery mode wont restore

    I have tried to restore my iphone as it requires because my phone is apparently in "recovery mode".  Itunes tells me it can restore because of application 9.
    Should I just go to the AT&T Store?

    Did you try to restore it using the recovery mode as discussed in http://support.apple.com/kb/HT1212
    You may also need to try using DFU mode, power down the iPhone, start iTunes on your computer, then while holding the power button on the iPhone connect it to the computer.  Continue to hold the power button for three seconds, and while still holding it press and hold the home button.  Hold both for another ten seconds and then  release the power button.  Continue to hold the home button for another twenty seconds.
    If you take it anywhere it should be the Apple store, the AT&T store will not be able to do anything.

Maybe you are looking for

  • Phone wont let me text or anything and keeps rebooting.

    I wiped my phone because my phone kept rebooting all the time but now its gotten worse, I can't text or anything and I don't know why my phone is always rebooting. I need help

  • Error while using Remote object

    Badri can you please put the code that we are using

  • Installing Essbase 11.1.2.2 client

    Hi, I want to install Essbase 11.1.2.2 client. From e delivery site should i download only "EPM System Release 11.1.2.2.0 Client Installers for Microsoft Windows V31866-01" or any file is also required? During installation should i run essbaseclient.

  • Can I avoid being redirected to "mobile" web sites?

    Whenever I go on sites like CNN or, lately espn, I am automatically redirected to their mobile site instead. This is not what I want. Can I stop it??

  • Attach Set Of Books

    Hi all, I have a very basic question. I am gng to the following, I wld like to know what all options to fill in below System Adminstrator > Profile > System Application: ? Responsiblity: ? User: ? Profile: ? Is it enough or should I add it to other r