Stuck in safe boot

I was working on a profeciency test for a job agency and after finishing the test my keyboard was stuck typing everything in caps (caps lock was off and my shift key was not stuck either). I didn't know what to do so I just restarted my computer. Upon restarting the computer automatically booted into "safe boot" and wouldn't let me log in. My password and username was typed in correctly but for some reason it just didn't accept it. Is there a way I can restart my mac and get out of safe boot?
I tried to restart and hold the "shift" key while it was booting and that did nothing. I also tried holding "command + S" and still nothing. It would just keep booting into safe boot and reject my password.

Hello there, Arustemi1.
The following Knowledge Base article explains using Safe Mode:
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455
Of particular note is the following:
To leave Safe Mode, restart the computer normally, without holding any keys during startup.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Similar Messages

White Macbook 13" will not boot - Stuck in Safe Boot mode

In a nutshell --
macbook will not boot. Originally it was stuck on the gray screen with spinning wheel. Here is the course of action taken thus far (in order)
1. Reset SMC -- removed battery, pushed power button for 5-1 seconds. Rrestsarted. Nothing. Still with the gray screen etc.
2. Tried to restart in Safe Boot mode. -- Macbook will restart and after 25% on the status bar it hangs up. After a 5 minutes or so it shuts down (I assume form overheating as the fan is running wild.)
3. Wheneve I start it now it tires to go in safe mode so I tired to zap the PRAM (opt/command/p/r) No luck. Tried twice. Once after three chimes. Once after 2 chimes. Still tries to boot in safe mode.
4. Tried Recovery Mode (I am running Mountain Lion). Can boot into recovery mode. Ran disk repair and it said all was fine. Would not allow me to repair permissions but I could verify them. I ran verify. No messages came up at all -- thought this was strange. I also tried to re-install the OS but the first time the only disk available to me was the recovery partition. The second time I went into Recovery mode I saw the regular Hard Drive partition but it was grayed out and locked. Considered restarting to an external USB drive but then did not know what I would do then. Might try this tomorrow.
5. Ran Target disk mode with my iMac. The disk did not mount in the desktop but showed up in disk utility with the HD partition grayed out. Could verify and repair disk but nothing was allowed regarding permissions -- all options grayed out.
6. Restarted with Verbose mode. Ran for 5 - 10 minutes and shut down. Last line I saw was "checking extended attributes file" No error message. Again, maybe it was an overheating issue as the fans were going wild and it was about the same length of tome running as in safe mode when the macbook shut down.
OK. The hard drive is a few moths old. There was nothing strange going on with the hard drive prior to shut down. The only odd thing happening was the dvd drive was begining to make sounds upon restart (from sleep or full restart). Like it was checking/reading a disk in the drive. This was especially odd as the drive has been dead/unusable for a few years. (When you a dvd or cd in it could not read). This dvd drive sound happens even now upon each start up.
I do not want a new motherboard.......or laptop.
Thanks.
Robert

Thanks for the prompt response. Thanks for the adivice. I wish i could get it to go into safe mode. It stops after 5 minutes of trying. I am not sure if it is the hard drive as it will boot into Reocvery Mode -- meaning it will let me access the 650 MB parititon Lion has set aside - so that part of the disk is working.
I am headed to the Geniusues soon.

Stuck in safe boot mode

How long do I have to be in safe mode, all I am have is a white screen. Apple logo, the spinning thing and the progress bar,, help

Yor're not is safe mode. Power down the MBP by holding down the power button. Then reboot.

My macbook is stuck on safe boot

i dont know how to turn it off can anybody help

Zap the PRAM and Reset the SMC, then see it that fixes the issue.

Powerbook locked up in Safe boot mode. Password not accepted

My powerbook seems to be stuck in safe boot mode.
I recently did a erase and install (re-installed Leopard). After I started to have issues with the keyboard being in Uppercase all the time.
Despite the fact that I do not press the "Shift" key during login, my powerbook 1.67 asks for a login password, while in safe boot. I do not have a login password ( as opposed as having an Admin password).
When I try to login with the Admin password, it looks as if it's going to take it, but then the screen shakes as if the password is incorrect.
Help me please.

first thing to try with hardware issues (keyboard in uppercase) is to zap the pram.
Resetting your Mac's PRAM and NVRAM
if that does not fix the issue try resetting your pmu or smu
Resetting PowerBook and iBook Power Management Unit (PMU)
if that does now work try booting from your apple hardware test and run a diagnostic on your hardware.

ALERT - iMac Stock in safe Boot. Can't restart!!!

iMac 27 inch, Mid 2010 on Mac OS Mountain Lion
I did a safe boot restart and the iMac crash after I see the Apple icon on the grey screen.
Is there a way to restart in normal mode?
I tried many things, it is stuck in safe boot mode.
Thank you

Have you tried a PRAM reset?
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Do you another wired keyboard you could use to see whether the existing keyboard has developed a problem.

My caps lock was stuck and I shut down. Now it's coming back up in safe boot and asking for a password. It won't take my password, I believe because of the caps lock problem. So, how can I get in?

My caps lock was stuck when I shut down my computer. It is coming back up in safe boot (I had spilled liquid on it).
It's asking for my password - which has some lower case letters...So now how can I get in?
Is there a way to change this password or something?
I have a wireless keyboard, but it wasn't set up - so, It's not recognizing it.
Any ideas?

Take your computer to get the keyboard replaced, your lucky it didn't trigger the moisture sensor and brick your machine, so your chances of the machine working well after the keyboard is replaced is likely very good.
As long as the main keyboard is sending a caps lock signal, it's not going to work even if you get in.
If you need to remove files off the internal drive, use a Firewire cable (800 to 400 adpater may be needed) and hold T to boot the problem Mac into Firewire Target Disk Mode and connect the cable to another Mac, the hard drive will appear on the desktop which you can then remove/erase files.

HT201250 my mac froze on a grey screen after i tried to login so i tried a safe boot, but now i am stuck in the startup utilities program and i cant get out of it

My mac froze and wouldnt startup because it was forced to sleep while a complex program was running, and simply ended up on a blank grey screen, and this happened upon every startup. so then i tried to use a safe boot but this ended me up on the startup utilities thing. i have realised that none of the options: restore from time machine backup, reinstall osx mountain lion, and repair disk are available to help me startup, and i cant select a startup disk either as it says none are available. so i am stuck on this program and it reapears every time i restart or shutdown and reboot, so i cant do anything. Please is there any way i could either quit startup utilities or get back to my computer desktop as i have lots of non-backed up image and video files that i cant afford to lose. please help!

Maybe this will help.
Startup Grey Screen

Attempting safe boot--gray screen stuck with apple symbol--

So, left Imac on over weekend with Itunes playing in continuous mode--when I got home (about 36 hrs later) the screen was good but Itunes had locked up and was the Imac was making a stuttering sound (not like a hard drive clicking but like the songs were stuck). The mouse was frozen but the arrow was visible--only way I could get out was to use the power button to force it to shut down. Since then, I get the gray screen when it boots (not using any shortcut keys during reboot) and it sticks there with the eventual appearance of the perpetual spinning circle under it. When I boot using all the tricks I can think of, safe boot (hoping to get to safe mode) I get everything from a gray screen with the apple but w/o the spinning circle (that's from safe boot attempt) to choosing the drive to boot from which reveals a text message that instructs me to reboot and another effort gives a page long text of information that begins with "kernel fail" laid over a gray screen w/o the apple logo, and several other options result in the screen staying black. One screen asked me to type "mac-boot" and enter but nothing new happened. Once I got the screen to come up solid gray with a single black line (running the width of the screen horizontally) about 2/3 from the top of the screen. I have tried booting with every peripheral removed (even tried it with multiple keyboards and mice--even w/o a mouse and keyboard). Tried the PRAM and SMC. The dvd drive is non-functional and has been for more than a year--(different issue) it won't even open (it's the Imac with the pod base and 15 inch screen all in one look from a few years ago)--just wanted to let that be known because I can't put the OS disk in--it's been upgraded to Lion from the original Panther--I think?
Anyway, looking for solutions, ideas etc...Thank you.

I had that same thing happen to me when I was updating my iPhone to iOS 5! What I did was I just kept resetting and resetting and holding down the home and power buttons until 3 in the morning. (ok, maybe it was only midnight but it sure FELT like 3 AM!) Anyway, I would just keep at it until it decides it wants to cooperate. Mine eventually did.

IMac starting in safe boot won't accept p/w as stuck on caps?

Hello
My iMac OSX opens at 'safe boot'' screen and requests password. Won't accept password as stuck in caps (I have checked keyboard and it's fine) and my password is not in capitals! Any suggestions would be very gratefully received.
Many thanks

Have you tried a PRAM reset?
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Do you another wired keyboard you could use to see whether the existing keyboard has developed a problem.

Hi i am having a big trouble. MY mac wont start past the gray screen. I tried starting on safe boot, single user user mode , recovery mode. Everything it gets stuck on the gray screen i even tried reinstalling it , same thing what should i do?

MY mac wont start past the gray screen. I tried starting on safe boot, single user user mode , recovery mode. Everything it gets stuck on the gray screen i even tried reinstalling it , same thing what should i do? it lets me reinstall sometimes Sometimes.... it is weird.

orshikhfromsc,
boot from the Mac OS X Install DVD that originally came in the box with your MacBook Pro (by holding down the C key as it starts up). When the desktop appears, select Disk Utility from the Utilities menu and erase your internal disk. After it’s been erased, reformat it. After it’s been reformatted, exit Disk Utility and reïnstall the version of Mac OS X from that DVD onto your internal disk. After that version of Mac OS X has been reïnstalled, boot from your internal disk and run Software Update to get it up-to-date within that version; that should allow you to redownload and reïnstall Mavericks, if desired. If Mavericks is reïnstalled, run Software Update again to get it up to date.
If you no longer have the two grey installation DVDs, you can purchase a replacement set from either Apple or iFixit.

Mac will not boot up - stuck in safe mode

Hi, my mac recently froze so I decided to hard-reset it in order to re-boot it quickly. After it turned off, I tried to restart it but it sat on the grey screen with the spinning circle for at least 15 minutes, so obviously something is wrong.
I looked up the support section and it recommended I try safe boot, to reset NVRAM/PRAM, or to start from an install disk. At this point I'm only on safeboot mode but it does not seem to be working. I have run the safe boot in verbose mode but it has been running for about 45 minutes and not much progress..
Right now, the last line showing is "SATA WARNING: Enable Drive PHY PM failed". That line has been repeated 4 times. I'm not an expert but I think that means it's not working.
Any ideas/help from this fine community? Thanks.

That means the internal drive has failed, or there's some other hardware fault. What backups do you have?

TS2570 Still cant access my computer, followed instructions to perform a safe boot and last line of script it shows: BootCacheControl: Unable to open /Var/db/BootCache.playlist:2 No such file or directory. Any idea?

Brand new Mac Book Pro
Purchased in Mexico's Department store Liverpool on June 20th 2012
Purchased Memory upgade to 8Gb, on june 27th, at Apple Store Memorial City, Houston
Upgraded memory from 4Gb to 8Gb on June 28th.
Tried to write on my external HD (previously written on a windows based PC) with no success.
Upon reccomendation from a Mac assistant, copied all my external HD contents into my Mac Hard drive.
Then formatted my external HD and copied back all my information to it.
deleted all the information from my MacBook Pro HD.
Attempted to repeat the same operation with another external HD, but got a message saying there was not enough epace on the computer HD (even though I have a 750Gb Hard Drive.
Looked in the trash bin and there it was, all the information previously deleted..
Could not empty the trash bin, although I got a message asking me to safely delete all the information from the trash bin,
Could not get enough space released, after several attpempts the trash bin was finally emptied.
All happy getting acquainted with my new MacBook Pro. Two days later, got a gray screen and not able to start the computer.
Looking in to Mac support I found article http://support.apple.com/kb/TS2570 and followed instructions to perform a safe boot:
"Perform a Safe Boot
Simply performing the Safe Boot may resolve this issue.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to
see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
The following is the script that appears on the screen upon safe boot. and halt after the last line.
AppleACPICPU:Processor Id=6 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=7 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=8 LocalAplicId=255 Disabled
calling mpo_policy_init for TMSafetyNet
Security policy loaded: Safety net for Time Machine (TMSafetyNet)
calling mpo_policy_init for Sandbox
Security policy loaded: Seatbelt sandbox policy (Sandbox)
calling mpo_policy_init for Quarantine
Security policy loaded: Quarantine Policy (Quarantine)
Copyright (c) 1982, 1986, 1989, 1991, 1993
        The Regents of the University of California. All Rights Reserved.
MAC Framework Succesfully initializad
using 16384 buffer headers and 10240 cluster IO buffer headers
IOAPIC: Version 0x20 Vextors 64:87
ACPI: System State [SO S3 S4 S5] (S3)
PFM64 (36cpu) 0xf10000000, 0xf0000000
Aplconsole relocated to 0xf1000000
PCI configuration changed (bridge=16 device=4 cardbus=0)
[ PCI configuration end, bridges 12 devices 16 ]
Firewire (OHCI) Lucent ID 5901 built-in now active, GUID 3c0754fffe9b2aa2; max speed s800.
Pthread support ABORTS when sync kernel primitives misused
com.apple.AppleFSCompressionTypeZlib kmod start
com.apple.AppleFSCompressionTypeDataless kmod start
com.apple.AppleFSCompressionTypeZlib load succeeded
com.apple.AppleFSCompressionTypeDateless load succeeded
AppleIntelCPUPowerManagementClient: ready
BTCOEXIST off
wl0: Broadcom BCM4331 802.11 Wireless controller
5.100.98.75
AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitializad
rooting via boot-uuid from /chosen: 6E918706-FC0D-37460-A3A0-6268A51DF93B
Waiting on <dict ID="0"><key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleAPIPCI/SATA@1F,2/AppleIntelPchSe riesAHCI/PRT0@0/AOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlock
storageevice /IoBlockStorageDriver/TOSHIBA MK7559GSXF Media/IOGUIDPartit
BSD root: disk0s2, major 14, minor 2
Kernel is LP64
com.apple.launchd 1   com.apple.launchd 1   *** launchd[1] has started up. ***
com.apple.launchd 1   com.apple.launchd 1   *** Verbose boot, will log to /dev/console. ***
Running fsck on the boot volume...
** /dev/rdisk0s2 (NO WRITE)
** Root file system
   Executing FSCK_HFS (version diskdev_cmds-540.1~25).
BootCacheControl: UNable to open /Var/db/BootCache.playlist:2 No such file or directory
launchctl:Dubious permissions on file (skipping): /Library/LaunchDaemons
launchctl:Dubious permissions on file (skipping): /System/Library/LaunchDaemons
Any help or suggestions on what to do next would be welcomed.
I am in the middle of the Atlantick, stuck with a brand new, non working Apple MacBook Pro.
Best regards
Sergio Ramos

Reinstalling MacOS does NOT fix the problem for me. I'm still searching a solution !
Bernard

Windows Stuck in Safe Mode - mouse won't work - need my data...

New Mac User, well two months of trying to get it to opperate correctly. Unbelievable! I've re-installed XP SP2 too many times to count, finally had it up and thought it was running fine for the last week, then I went over to the Mac OS tried accessing windows through boot camp, it shut down the Mac OS, then when I tried to go back to boot windows directly, I received the damning <windows root> \system32\hal.dll file is missing or corrupt - again.
I've gone through a bunch of posts, tried a number of the instructions, and now have a worse issue, my computer is now stuck in safe mode with Windows, by instructions, here, I'd disabled everything for start up in Configuration Utility and checked start up in safe mode there too, so now I can't get it out of it, and since my mouse and keyboard won't opperate in safe mode, I get to the log in page to select user but the mouse just won't move and pressing "CTRL ALTDLT" no response.
In the Recovery Counsole when I rean CHKDSK /r this is what it came back with...
"The volume appears to contain or or more unrecoverable problems."
97638572 kilobytes total disk space.
90877508 kilobytes are available.
406 bytes in each allocation unit.
24409643 total allocation units on disk.
22719377 allocation units available on disk.
So what does that mean? Not sure what the " volume appears to contain one or more unrecoverable problems" means when it's not telling me what they could possibly be. Thoughts anyone?
If anyone knows or has some good advice on how to get windows back up and running correctly, and without wiping out my data - as I can't get it backed up, I would be tremendously grateful...
2 months of this is really enough, dying to use my system, and praying that I can...
Thanks so much,
Kitti
Message was edited by: Kittikatt
Message was edited by: Kittikatt

Here's what worked: http://support.microsoft.com/kb/330184
I followed the instructions above and once I finished, After re-booting, I selected Microsoft Windows XP Professional and the System Configuration Utility came up.
On the “General” tab, it shows that the Start Up Selection is on “Selective Startup” with everything checked, but what’s marked “Using Modified BOOT.INI
Tried to change it to “Normal Startup – load all device drivers and services” then re-start.
Windows came back up, but so did the System Configuration Utility and still showing that it was starting up with “Selective Startup”
Now just need to figure out how to start it up in “Normal”, if in fact that’s possible. Will keep you posted and if anyone has any further suggestions, that would be much appreciated.
I do hope this will help all the others that have run into the main issue, which I have found is caused by the Parallels Desktop by they way, not Microsoft, and that start having issues by getting the dreaded " hal.dll " file is missing or corrupt on a direct Boot to Windows.
Very long and sleepless night….
Kitti

Stuck in safe mode on windows 8.1. and it is not recognizing my password, so i cant get into anywhere to sort it.

NORTON WERE DOING A REMOTE ASSIST, WHEN THEY HAD TO RESTART MY LAPTOP, BUT WHEN ASKED FOR MY USER NAME PASSWORD IT WAS SAYING EITHER YOUR U/NAME, OR P/WORD IS INCORRECT. SO NORTON COULDN'T HELP. SO I CONTACTED MICROSOFT TO GET A NEW PASSWORD WHICH
WAS EASIER THAN I THOUGHT. BUT WHEN I TRIED ENTERING IT, I WAS STILL GETTING THE SAME WRONG U,N OR P,WORD? "HELP" PLEASE....MY HEAD IS DONE IN AS NORTON WANT NOTHING TO DO WITH IT AND MICROSOFT ARE WANTING CLOSE TO £100 FOR DOING A REMOTE ASSIST.
SOMEONE PLEASE "HELP"ME OUT OF HERE!!!

Hi
Please refrain from using caps! looks like you are shouting.
You say that your machine is stuck in safe mode. when you boot does it go straight there?
Good read on accessing the advanced options and repairing your machine.
http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Stuck in safe boot

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