Stuck itunes due to gapless playback information

Hi everyone- I always get good answers here so hopefully someone will be able to help with my dilemma!
This past week my computer was acting up, but it seemed to repair itself. Just things like Mail forgetting my password, Safari closing by itself, that sort of thing. But the one lingering problem was with my iTunes. When I clicked to open it it had erased all of my playlists, and it was only recognizing about 1,400 of my songs. I called apple, and they had me delete the .xml file and the data file from my iTunes. Then I added my library back in.
I've got about 5,000 songs so it took forever. When it finally added all the songs it got stuck on retreiving album artwork. I let it go for about twenty minutes, and had to force quit it. Tried the enrtire process all over again, and again it got stuck on the same artwork.
From there I just restarted. Now when I opened iTunes it got stuck after about 100 songs in the "determining gapless playback info" mode. It gets so stuck that I can't even force quit it- I have to press down the power button and let it restart that way.
Called apple, and they couldn't figure it out. I tried creating another account to see if I could add the music from my account and see if I got the same error. But I couldn't get to my music from there. I also tried deleting the album that was giving me issues and it just paused on a different album.
I am lost! I have no time this week to take it to the Genius Bar, and I'm leaving for vacation in a week so I really want to sync my iPod. Any help would be appreciated!
Thank you!
Mac Book Pro Mac OS X (10.4.9)

The problem occurs when you are importing tracks from another drive than the boot drive. It's a bug in iTunes or OS X. I've had two machines do it, and there is no way to remedy it, and never any response here on the board when it is mentioned. Apple please fix it!

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ITunes crashing - Determing gapless playback information

I am having a big problem with itunes, since my main drive crash with all my music, i had was to trash my library and restart from what every music I can find on my other drives.
Problems problems....
1. Adding music itunes will crash
2. Most time it will crash while trying to determing gapless playback information
3. and just at startup it will crash
I have repaired permissions and all the fancy stuff but still problem, now apple has updated to 8 and the problem was never fixed any ideas anyone????

Hi,
Try deleting the iTunes preference file. /Users/YourName/Library/Preferences. Open the Preferences folder, locate this file: com.apple.iTunes.plist drag that file to the Trash, empty the Trash and reboot. You will have to reset your iTunes preferences, but this is the only way to find out if the file is corrupted and considering you are experiencing so many crashes... that might be the culprit.
Carolyn

Frozen itunes still determing gapless playback information

hey guys! my itunes froze up when i was trying to add music to it. thirteen songs in to "determining gapless playback information," it froze up. my itunes will stay frozen until my computer shuts down, and the only way to exit is to go to my task manager. i have tried uninstalling and reinstalling itunes, but it goes back to the same screen. any suggestions?

@ Katrina S: Tried, still does it. Thanks though!
I could of course just remove them from the library, but keep the files, as it's just a fraction of the collection. Though, it's still ennoying for a collector to do such. Moreover, I did not have this problem prior to the formatting.

Help ! ITunes crashes everytime on gapless playback information

Please, i don't know what to to. Everytime I open Itunes it says gapless playback information and goes on forever, it won't let me import a cd . It just crashes. It's version 7 the latest one. It didn't happen before until the upgrade
how can i stop that gapless playback information from apperaing everytime??
Windows XP

Hey, guess what...I fixed it!
It appears to be that when iTunes updated to the 7.1 version, you needed the newest version of quicktime to be running and fully installed.
For example. I had the K-Lite Mega Codec pack, which in it contains a quick time alternative codec which allows you to watch .mov or quicktime movies without having quicktime actually installed on your computer.
So I completely removed the K-Lite Mega Codec pack and rebooted, then completely installed iTunes 7.1 + quicktime, and then rebooted again to be safe. And it worked. I also installed the K-Lite Mega Codec pack later and excluded the quicktime alternative.
But if you dont have the K-Lite Mega Codec pack on your computer I suggest uninstalling quicktime, and reinstalling it, then install iTunes 7.1 all over again.
Does this help you? If you have anymore questions just ask sophie.
Best wishes,
Oakie

ITunes determining gapless playback information then freezing computer

I imported my music to itunes last night. My computer froze while it was trying to find the artwork then i rebooted it and now itunes keeps determining gapless playback information. It gets about three quarters of the way through and freezes in the same spot everytime. I don't know what to do.

I have the same problem - and cannot use iTunes at this point. Have about 15,000 tracks, and it got through most of them crashing which seized up the whole machine. I removed the song it crashed on which didn't fix it.

ITunes 11.1.3 did not solve "Determining Gapless Playback Information" bug

The solutions here on forum are outdated (as "Get Info" – "Information" – uncheck "Part of gapless album") because we no longer have this feature, described here: http://support.apple.com/kb/HT1797?viewlocale=en_US&locale=en_US
I'm a little worried about that bug because it grows every music added (+1000 musics at this time for me).
What I already tested on Lion (and with no success):
• "Get Info" music – "Options" – check "Skip when shuffling"
• "File" – "Create new version" – "Create AAC version"
• "Consolidate library" when album/musics selected
• Remove album and put it again
I can only stop this bug pressing "x" on iTunes display. But the list is growing.
Do you have any tip?

FINALLY!! THE SOLUTION:
1. Close iTunes.
2. Move the selected files at username/music/itunes to your desktop:
3. Run iTunes. iTunes will start as if it was the first time. All your preferences, musics, books, apps will not appear at this time (do not worry). If you find any problem just put all files that you move to your desktop again on username/music/itunes
4. Click on 'Files' and select 'Library' and 'Import Library'. Choose: iTunes Library.xml at your desktop. (you can say "But this library was a mess!" Do not worry, iTunes will fix it).
5. iTunes will import data from that file. For me it spends 5-10 minutes depend on the size of your library (my library has 50gb with 10.000 musics).
6. After that you will see the annoying message on iTunes display: "Determining Gapless Playback Information" and much more musics than before (do not worry, it will be the last time that you will see it).
7. iTunes will do that and it is done. No more bugs.
8. Now you say: "Where is my apps, books, movies etc.?" Do not worry. Just move the folder at 'Itunes Media' (see image above) to iTunes, I mean, move folder "Books" to iTunes on 'Books'; move 'Home Video' folder to iTunes Movie; move 'Mobile Applications' to iTunes applications.
9. Close iTunes. Run it. Smile!
Considerations:
a. consider all your library is indexed, it means, all your music is organized at username/music/itunes/itunes media/music
b. consider you have to select again visualization mode for every music list.
Tested and works on iTunes 11.3.1 and Lion

Gapless playback information...? waht?

Okay. Every single time I open iTunes, I get thing thing at the top saying that iTunes is "Determining Gapless Playback Information" for 4 songs that are not in my library. I know this for certain. How on Earth to do I stop this. It is quite annoying.
Also, my iPod Classic decided that it did not want to sync with the new iTunes 10 and I can't figure that out either. It is quite frustrating. I know that the iPod is okay, it just doesn't want to sync or something.
Any help would be much appreciated.

Hello stev3ningle,
I'd suggest running through the following steps, as they may be helpful in getting iTunes stabilized.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Constantly determing gapless playback information

When I sync my iPod, import a new song, or add a movie to iTunes (and even at random times) iTunes will determine Gapless Playback information. This is rather irritating, but I want to make sure there is no problem with my library (i.e. corrupt library file or something). It's bugging the crap out of me, and further, I don't want my library to suddenly stop working (I've had that before, less than a picnic, to be sure).
Does anyone else have this problem, or more importantly, a suggestion as to a solution? I have checked through the kbase and the discussions and it seems this isn't an isolated incident, yet no solution popped up.
and yes, I do have to have it on...Dark Side of the Moon (as well as others) sounds horrible without it on.
Thanks much,
Macinator

Deselecting "part of a gapless album" only affects Crossfade Playback. If it's checked, Crossfade Playback won't fade one track out and fade the next one in; it has no other purpose.
All iTunes tracks should be gapless. Just let it finish the process once, and you won't have to worry about it again.

Everytime iTunes starts with "Determining Gapless Playback Information"!?

Hi,
for 7 weeks now everytime I start iTunes (12.1.0.71) it keeps saying "Determining Gapless Playback Information" and does it with the last 189 mp3-files I imported. The files are always the same, it does not happen to any other, older mp3-files and it does not happen to new m4a-files. I found some ideas in forums but all of the suggestions are outdated because iTunes 12.1.0.71 does not have the options mentioned anymore....
Any ideas?

Welcome to AD!
I'm not sure this will work, but it's what I would try on my PC.
I would rename the folders containing those new music albums to something else. Then itunes will not be able to find them, so should skip the determining gapless info for them.
Specifically, use Windows Explorer to rename the folder they are in from "Artist A" to "Artist A re-do"
I would also check to see if another player such as WMP could play them. They might be damaged files.

Itunes - determining gapless playback information driving me insane

Hi, basically ive had enough of gapless playback information so have decided to post another topic about it. The last year or so its been very frustrating. Every time i open itunes, unless i manage to click the x button very quickly to stop the gapless playback function itunes freezes at around number 8 or so. After this if i dont click the x button in time my finder freezes, forcing me to restart my computer. This has happened to me every day, probably at least three times.
Now when i open itunes i dont even have the few seconds i had before to close the gapless playback function. It just freezes as soon as i open itunes. This now makes itunes un-usable.
Please apple make a feature that lets you turn it off. Ive tried all the ideas in the forums but none of the work. I cant handle this anymore. im on a 15'' macbook pro 2.15ghz intel core 2 duo machine.
Pleeeassseeee help. Thanks

Select all music,
Get info
Dismiss warning dialogue
Click "Options"
Click Gapless Album
Select no from dropdown menu
This option does only one thing.
If you have *Cross Fade* playback enabled in iTunes prefs and you play a gapless album followed by the next song on that same gapless album, the songs will not cross fade.
iTunes will always analyze songs for gapless when added to iTunes.
iTunes will always play back gapless if the songs are gapless.

ITunes Freezes when determining gapless playback information

I have a library of about 10,000 songs stored on an external hard drive. I imported them all into iTunes, and then when it tries to determine gapless playback information, it always freezes. First it froze on one particular song that I removed. It went a little longer the next time but then froze on a different song. Is there anyway I can have it skip songs? Or is it freezing because of a different reason? I basically can't use iTunes because it freezes within 2 minutes of me opening it..

Welcome to AD!
I'm not sure this will work, but it's what I would try on my PC.
I would rename the folders containing those new music albums to something else. Then itunes will not be able to find them, so should skip the determining gapless info for them.
Specifically, use Windows Explorer to rename the folder they are in from "Artist A" to "Artist A re-do"
I would also check to see if another player such as WMP could play them. They might be damaged files.

ITunes Freezes on determining gapless playback information

I really would like some help, I start iTunes up it starts to check the gapless playback information, then stops and I can't do anything more, except close it out. I have tried repairing it, I have tried uninstalling then reinstalling it, nothing seems to work. Does anyone have anything else I should try?

Wow..adding to this one and will post my own. I just bought an iPhone and discovered iTunes 9 now Locks up on "Determining Gapless Playback Information". iTunes 9 worked fine prior to this as was syncing with iTouch. While it locks up on one song "Analyzing 4 of 4: Boys Boys Boys" the screen for Welcome to Your new iPhone is up but it is already locked up. I don't want to have to un-install and possibly lose my iTouch sync info. Without the iPhone hooked up iTunes just seems to lock up right away and never gets tot he Determining Gapless Playback.

Macbook Pro running 10.6.8 and I can't update itunes as it freezes everything! It's open at 'determining gapless playback information' Please help! I've downloaded Combo and it has not help, and have had to force quit on the Mac each time I've tried!

Please help! I have already tried to use the Combo update, which I downloaded today but it has not help. Itunes then freezes at the point of 'determining gapless playback information,' no idea what to do next, please help!!

Deirdre_N,
you can download the latest iTunes (as of this writing) directly from Apple’s servers here. If you’re already running 10.6.8, then there’s no need to redownload the Combo update; iTunes is an independent download.

Upon opening itunes it will process the artwork, then proceed to determine gapless playback information. It will analyze a few songs the completely stop working. Any Ideas?

Upon opening itunes it will process the artwork, then proceed to determine gapless playback information. It will analyze a few songs the completely stop working. Any Ideas?

Repeated execution of the "determining gapless playback information" process may also be a symptom of corruption in your iTunes Library.itl file (the main iTunes database). If you have a recent backup it may be worth restoring that (especially if it immediately precedes addition of the skipping files). However, the two symptoms you are seeing may be interrelated, i.e., the "determining gapless playback information" repetition and the skipping music may both be caused by incomplete or corrupt media files. If possible, find and (re)move all the media files - you should be able to do a date-based search in Windows Explorer - and try restarting iTunes. Of course, you should backup your library first so that it can be restored if the media files are OK.

Determing Gapless Playback Information.. CRASH

Since I installed v 7, iTunes (and my computer) freezes as iTunes tries to "Determine Gapless Playback Information" by scanning all my tracks. It gets stuck on one (or several possibly), and there is nothing I can do except reboot my laptop. Can anyone help? The only way to avoid this happening is by stopping iTunes scanning all my tracks the second I boot it up, but this is obviously some kind of bug... thank you

I am having the same problem. Every time I update my iPod it has to "determine gapless playback information" for several hundred songs even though these songs were loaded onto my iPod long ago. I am using a 5g iPod 30gb with iTunes 7.0.2 and iPod software 1.2. Please let me know how to correct this problem.

Stuck itunes due to gapless playback information

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