'stuck key in windows 8.1'

Hey,
Looking for some help with an apparently 'stuck' P letter key. When logging in, opening an excel file, internet explorer, the letter P is being added to the fields/bars, or it reads the command as a Print function. When right clicking on a folder, the cursor
goes 4 up and then down again. I reinstalled windows 8.1, still does the same, sticky and filter keys turned off, turned on, not any results. Disabled keyboard, after restart keyboard was enabled again. Anybody experienced this?
Thanks
Paul

Hello Paul,
If my understanding is right, the p letter is added to field/bars or as print command when open excel, Internet Explorer, even reinstall can’t solve the issue.
Have you made any change before this issue?
Please try to update the keyboard driver.
We need to check if the hardware issue.
Try to disable this keyboard and use other external keyboard and then check if the issue still exists.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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