Stuck Messages in Queue in SMQ2

Hi,
I have messages that are stuck in a specific queue seen in SMQ2. when I checked the status of the queue, it is RUNNING and the first message in the queue has a statusText 'Transaction Executing'.
We have deregister - register, activate, unlock, lock the queues already but nothing happened.
there are NO ERROR seen inside the queue.
Already referred to these links:
RECORDED FOR OUTBOUND PROCESS in SXMB_MONI
Recorded for outbound processing
Restarting "Recorded for outbound processing"
Problem Recorded for Outbound Processing...
XI : How to Re-Process failed XI Messages Automatically
thank you.

Hi,
did you check other Tcodes...like SLDCHECK,SXI_CACHE and ST22 whether everthing is working fine.
else as suggested by Rudra, please to ABAP Stack restart.
Regards,
Mastan vali

Similar Messages

Stuck messages in Queue

Hi,
I have a scenario SAP ECC > PI > 3rd Party.
Messages are being send from SAP ECC to PI however the messages encountered an authorization error when sending to PI. During the fix, almost 1500 messages were stuck in the different queues in SAP ECC - SMQ2. the status of the other messages were in Green flag while the others are in Red flag.
Now the fix has been made, the messages that we are now transacting is still stuck in the queue.Why are the other messages stuck in queue? Shouldnt it proceed? Does the queue in SMQ2 have a threshold or limit in continuing the other messages even the first messages were in error?
thank you.

Hi,
use TCODE--SMQR for registering and deregistering.
The queues which are avialbale in SMQR are the registerd and activated queues.
each queue has type and mode.
where type 'R' means registered and activated
Regards
Mastan

How to skip stuck message in queue folder.

Hello,<o:p></o:p>
I am using SMTP virtual server with office365. I frequently find out some of stuck or delayed messages after some messages have successfully delivered. I don't know why
these messages are delayed or stuck. But I would just like to skip the stuck message, after these are tried to deliver for 10minutes.
I have already changed some configurations in delivery tab that is located in properties of SMTP virtual server. I expected that the stuck message is expired, yet all of messages
are expired in queue folder.
Please, let me know how to configure that the stuck messages only skip.<o:p></o:p>
Thank you,
Park.

Hi Park,
Since this forum is for Server Manager issue on Windows Server, to solve the issue about office365, please go to this forum for more effective support:
http://community.office365.com/en-us/f/default.aspx
Thanks for your understanding.

Some Journaled Calendar Requests get stuck in Submission queue - 550 5.6.0 - storage error in content conversion

I am having an issue on hub transport servers running Exchange 2010 SP3 RU6.
Where some journaled meeting request related messages (acceptances, etc.) get stuck in the Submission queue.
The error is:
400 4.4.7 The server responded with: 550 5.6.0 M2MCVT.StorageError; storage error in content conversion. The failure was replaced by a retry response because the message was marked for retry if rejected.
I raised the issue with our mail archiving vendor and they indicated this was an Exchange Server problem which should have been fixed in Exchange 2010 SP3 RU3, however we are running SP3 RU6 and the issue continues to occur.
I realize that we could just delete the stuck messages from queue but has anyone run in to this before and know how to prevent it from happening?
Thank You.

Hi Mike,
If you temporary disable\bypass third party Archiving , then what happens in the Queue.
Thanks , Prakash
Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Messages getting stuck in QRFC Queue

Hi,
Today I noticed that a message had gotten stuck with the status "Sheduled for Outbound Processing" (scenario IDOC->XI->File), XI 3.0 SP11.
This in turn had the effect that the whole QRFC queue got stuck, and all following messages got stuck with status "Sheduled".
I had to remove the first message from the queue manually so that XI could start to purge the other messages from the queue.
What could be the reason for the first messages getting stuck with this status ("Sheduled for Outbound Processing")?
The message was very small, just a couple of lines. One thing that comes into mind, is that XI received 4 IDOCS for the same interface, within one second. These 4 messages were assigned to different queues, but one of them got stuck. Could there be problems with XI when several messages arrive on the same interface within a very short time?
Is it possible to use Alerts to detect this kind of problem in the future? As I have understood, Alerts only handle XI "errors", but according to XI, this message did not have an "error status", it just had the status "Sheduled for Outbound processing"..
Thanks for any help,
Hans

Hi,
If the message got struck in Queue, you try to activate the queues in smq2 to reprocess the data instead of deleting it. This is the final solution. But you should able to see a dump in ST22 for this problem.
thanks,
sasi

Message stuck in inbound queue of r/3 for inbound proxy

Hi Experts,
The scenerio is Inbound Proxy.
I m using standard prgram rfbibl00 to post a document (FB01) in Inbound proxy. When the message is triggered from XI, it get stuck in inbound queue of R/3 ( SMQ2) giving the status text "Session 1: Special character for 'empty field' .
Please help to resolve this issue.
Thanks in advance.

dear experts,
did u get chance to look into this issue.
Thanks in advance.

Message getting stuck in XBQO queue - Time limit exceeded

Hi All,
We have a BPM scenario in our project (on PI 7.0 SP18), where bundle of PEXR2002 Payment IDocs are received as a single flat file. This file is then consumed by the BPM, to split the message into multiple payments using Java Mapping.
However, when we get an IDoc file of size greater than 5 MB (more than 500 IDocs), the message gets stuck in XBQO queue and eventually giving a SYSFAIL with the message "Time limit exceeded". Could you please let us know if you have encountered a similar issue and are aware of a possible solution.
Any pointers to this will be really appreciated.
Thanks & Regards,
ROSIE SASIDHARAN

H Rosie,
1) Goto SXMB_ADM-> Integration Engine Configuration->Parameter EO_MSG_SIZE_LIMIT->possible values 0 - 2,097,151 (KB)
The parameter EO_MSG_SIZE_LIMIT enables serial processing of messages of a particular size. This applies for messages with the quality of service Exactly Once (EO). If the message is larger than the parameter value, the message is processed in a separate queue.
2) Goto SXMB_ADM-> Integration Engine Configuration->Parameter HTTP_TIMEOUT->possible values n Seconds, where n is a whole number.
The parameter Specifies the timeout for HTTP connections (time between two data packages at line level). This value overrides the system profile parameter icm/server_port_n (for example, icm/server_port_0 : PROT=HTTP, PORT=50044, TIMEOUT=900). If you do not set the parameter HTTP_TIMEOUT or if you set the parameter to 0, then the setting for the system profile parameter is used.
See SAP Note 335162 for sysfail issue....
Hope these will help u....
Regds,
Pinangshuk.

TNEF Issue - Winmail.dat or messages stuck in submission queue

Hi guys,
I've looked around the forums and have found people that have had submission queue issues when they set TNEF to $null or $false, and have found that the unified answer is to set TNEF to $true.
I also see folks having issues with recipients in remote domains receiving winmail.dat files in some instances (with a .pdf or .xls file attached) if TNEF is set to $true.
I have both issues. If I set TNEF to $true, I encounter the winmail.dat file problem. If I set TNEF to $false or $null, I encounter the submission queue issue (submission queue states "A transient storage failure occured", and users get a queue
expiration bounce). Neither of these states are acceptable. I cannot have messages stuck in the queue only to be expired, and I cannot have recipients in remote domains failing to receive attachments in emails.
Does anyone have a possible workaround that might resolve this particular situation? It seems that this has been an issue in Exch 2010.
Current Environment Configuration:
I am running Exchange 2013 SP1 Standard on both of my CAS/MBX servers, running on Server 2012 R2 patched to the latest updates. I have an inbound spam filter, but mail outbound is not filtered, therefore the spam filter on our side should not play a role.
I do have not made any changes to the exchange default malware filter either. Other than this issue, mail is flowing correctly and as expected.

I also see folks having issues with recipients in remote domains receiving winmail.dat files in some instances (with a .pdf or .xls file attached) if TNEF is set to $true.
Hi,
According to your description, my understanding is that all the remote domain's recipients would receive winmail.dat files when you send the message to them if TNEF is set to $true, right?
The Winmail.dat file is used to preserve Rich Text formatting. Outlook uses it when sending a Rich Text-formatted message. During transport, the content of the message may be changed, preventing the receiving client from being able to read the formatting
instructions. In other cases, the receiving client does not use or recognize the winmail.dat file.
I recommend that you refer to the following article to solve the issue:
http://support.microsoft.com/kb/278061
Method 1: Change the default message format
The sender can change the format of the email messages that they send by using the following steps:
On the Tools menu, click Options, and then click
Mail Format.
In Compose in this message format, click to select Plain Text, and then click
OK.
NOTE: To send to certain recipients that use RTF format and others recipients that use plain text format, the sender must set the option for the recipient in either the Personal Address Book or the recipient's contact record.
Method 2: Modify the recipient's entry in the Personal Address Book
The sender can use the following steps to remove the RTF format from the recipient attribute in the Personal Address Book:
On the Tools menu, click Address Book.
In Show Names From, click the Personal Address Book.
Select the addressee that you want to set as plain text, and then click
Properties on the File menu.
In the SMTP-General tab, click to clear the Always send to this recipient in Microsoft Exchange rich text format check box, and then click
OK.
Method 3: Change the specific contact format
The sender can use the following steps to set plain text in the recipient's contact record:
Open the recipient's record in the Contacts folder.
Double-click the recipient's e-mail address.
In the E-Mail Properties dialog box, click Send Plain Text only under
Internet Format.
Method 4: Set the Outlook Rich Text Format Internet e-mail setting
In Outlook 2003 and Outlook 2007, click Options on the Tools menu.
Click the Mail Format tab.
Click Internet Format.
Under Outlook Rich Text options, click either Convert to HTML format or
Convert to Plain Text format.
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support
Niko,
The Winmail.dat issue is only part of the problem, as described in my original post. For these messages (which it's a different set of messages every time, and it's becoming impossible for me to track them all down), if I set exchange or outlook to encode
the message in Rich Text, the message gets encoded and sent to the recipient. Some of our recipients will reject the message because it is rich text, others receive a winmail.dat file.
However, if I set exchange to not encode messages (TNEF= $false or $null), the message becomes stuck in the submission queue and eventually times out with an error resembling "Storage Transient Failure".

Blocking messages in Queue

Hi All,
We have two different interfaces for different projects . If we get any error for first interface it will block
all the messages in the Queue of other interfaces. I unlocked a week back using SMQ2 but again the same problem today.
Any idea to outcome of thise issue .
Thanks....

Hi,
This is bound to happen, if messages are stuck in one queue then all other messages in sequence of the same queue will get blocked and unless you clear the queues, they won't be processed.
You can use EOIO(Exactly once in order) service for the interface for which messages are failing.
Here you have to mention the queue name for this particular interface, so that all the messages of it will take the same queue.
And all other messages of other interface will take different queue and will get processed.
-Supriya.

E-Mail alerts for queues in SMQ2

Hi,
In a asynchronous IDOC->ABAP Proxy scenario, some of the messages are getting stucked in the transaction SMQ2 in PI system.This happens only when we send 100 IDOCs to PI at the same time and only 5-10 messages are getting stucked with status as "Running". The remaining messages are processed and send to the target system.
I would like to know a solution to trigger an E-mail alert to a specific Mail id if any messages gets stuck in the queue for more than 5 minutes.
Do we need to configure CCMS to achieve this? If so, please let me know the steps.
Thanks and Regards,
Sakthi

Hi Just check for
configure E-mail alerts
Configuring scenario specific E-mail alerts in XI-CCMS: Part-2 By Aravindh Prasanna
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2
XI : Configuring CCMS Monitoring for XI- Part I By Naveen Pandrangi
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i
XI : GRMG Customizing for XI CCMS Heartbeat Monitoring Part II By Naveen Pandrangi
/people/sap.user72/blog/2005/12/05/xi-grmg-customizing-for-xi-ccms-heartbeat-monitoring-part-ii
Configuring scenario specific E-mail alerts in XI-CCMS: Part 3 by Aravindh Prasanna
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
Regards
Abhishek

Message with error in SMQ2

Hi,
Does anyone know why some messages with message mapping failures shows up in SMQ2 and some messages with message mapping failures won't show up in SMQ2?
Thanks,
Jay

Hi Jung,
If there is a mapping problem then you should be able to see the error messages in SXMB_MONI.
SMQ2 will show errors in case there are problems with inbound queue.
The various problems can be queue getting stuck, queues not registered, etc.. incase of mapping error you cannot see error in inbound queue (SMQ2).
Regards,
Gautam Purohit

545 mb file stuck in inbound queue

Hi
we are sending article master data from IS Retail to ftp server as flat file.
data size is around 545 mb...it got stuck in inbound queue(smq2) ..
error is : " Internally required memory is not available".
XI server config : RAM - 16 gb.
How to process such big file.
what are the hardware configuration needed ?
Regards
Abhijit

Hi Michal
Thanks for your response
This activity is done in PRD server.
An idoc with 545 mb data is triggred from SAP.
But it got stuck in inbound queue.
I came across a thread ..
Re: Processing large XML messages (>100Mb) in PI 7.1
According to this thread we need to maintain a parameter
icm/HTTP/max_request_size_KB has default value of 102400 & maximum it can accept is 2097152
Please suggest on this...do we need to maintain this parameter ?
Regards
Abhijit

Deleted Queues From SMQ2

Hi All,
I have got struck up some lakhs of messages in SMQ2.
Q1) As soon as the messages got struck in SMQ2 Will these all messages appear in SXMB_MONI???
Q2)OR When ever i delete those messages from SMQ2, then that time will those come to MONI??
Regards
Suman

Hello Suman,
When message struck in SMQ2,Then you have to flush them
by running the Queue name manually(if locked,unloack them).
dont Delete them,
To automate the process
Use transaction SMQR or SMQ2 to reset the status of queues
For this to initiate processing of messages stuck in the queue, make sure to set following IS configuration parameter
MONITOR QRFC_RESTART_ALLOWED to value 1
otherwise schedule the report RSQIWKEX to run periodically. This report enables automatically resets the queues.
go to SXMB_ADM->Manage Queues and Deregister all the Queues. Then go to SMQ2 and try to activate all the queues by selecting the each lines and with activate button.
Then re-register the queues in SXMB_ADM and chek it..
Problem may be because of workprocess related. Also check transaction ST22 for if any dump in XI box.
**********Reward points ,if found useful

Unable to delete messages from queue.

I have a journaling rule setup to send mail to a archive appliance. I have two messages in my queue that are From Address:<> to my recipient (my archiver's email address). The journal rule works fine since it is working for all my users mail, but I have two messages stuck in my queue complaining that they could not be categorized and an event 9213 for MSExchangeTransport every 30 minutes.
"A non-expirable message with the internal message ID 7996 could not be categorized. This message may be a journal report or other system message. The message will remain in the queue until administrative action is taken to resolve the error. Other messages may also have encountered this error. To further diagnose the error, use the Queue Viewer or the Mail Flow Troubleshooter."
I have tried via the GUI and Shell to remove these two messages. The GUI gives me an error:
Microsoft Exchange Error
Action 'Remove (with NDR)' could not be performed on object 'RE: Test to determine if email can be delivered & Received'.
RE: Test to determine if email can be delivered & Received
Failed
Error:
The requested operation can't be performed for the object with identity MyMailServerName\Submission\7999.
OK
The Shell will actually not report back an error but I still have those messages in the queue. The command to see info about the message was:
Get-Message -IncludeRecipientInfo | Where { $_.Recipients -Like "*[email protected]*" } | Format-List
Then I tried deleting the message using the "InternetMessageID" info I gathered from this.
Remove-Message -Filter {InternetMessageID -eq "[email protected]"} -WithNDR $false
This prompts me for a Yes, No, etc... responce (I thought I had it this time) and gave me no error, but the message still resides in queue.
I am at a loss. Any help?

Correct, two messages stuck in queue and cannot remove.
Environment is a Windows 2003 R2 w/ SP2 64bit server, Exchange 2007 SP1 with all roles, AD/DNS is also Windows 2003 R2 w/ SP2 64bit.
This just seemed to start happening a few days ago and just with these two particular messages. I have a archive appliance from ArcMail and a journal rule setup in Exchange to journal all mail to the ArcMail appliance. This has been working and continues to work except for these two messages.
[PS] C:\>Get-Message -IncludeRecipientInfo | Where { $_.Recipients -Like "*[email protected]*" } | Format-List
Identity          : CO-MAIL1\Submission\7996
Subject           : RE: Test to determine if email can be delivered & Received
InternetMessageId : <[email protected]>
FromAddress       : <>
Status            : Retry
Size              : 29638B
MessageSourceName : Journaling
SourceIP          : 255.255.255.255
SCL               : 0
DateReceived      : 9/18/2008 1:39:34 PM
ExpirationTime    :
LastError         : Categorization failed. The message will be deferred and ret
                    ried because it was marked for retry if rejected.
RetryCount        : 0
Queue             : CO-MAIL1\Submission
Recipients        : {[email protected]}
IsValid           : True
ObjectState       : Unchanged
Identity          : CO-MAIL1\Submission\7999
Subject           : RE: Test to determine if email can be delivered & Received
InternetMessageId : <[email protected]>
FromAddress       : <>
Status            : Retry
Size              : 29623B
MessageSourceName : Journaling
SourceIP          : 255.255.255.255
SCL               : 0
DateReceived      : 9/18/2008 1:39:34 PM
ExpirationTime    :
LastError         : Categorization failed. The message will be deferred and ret
                    ried because it was marked for retry if rejected.
RetryCount        : 0
Queue             : CO-MAIL1\Submission
Recipients        : {[email protected]}
IsValid           : True
ObjectState       : Unchanged
Domain Controller Diagnosis
Performing initial setup:
   Done gathering initial info.
Doing initial required tests
   Testing server: co-site\CO-DNS1
      Starting test: Connectivity
         ......................... CO-DNS1 passed test Connectivity
Doing primary tests
   Testing server: co-site\CO-DNS1
      Starting test: Replications
         ......................... CO-DNS1 passed test Replications
      Starting test: NCSecDesc
         ......................... CO-DNS1 passed test NCSecDesc
      Starting test: NetLogons
         ......................... CO-DNS1 passed test NetLogons
      Starting test: Advertising
         ......................... CO-DNS1 passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... CO-DNS1 passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... CO-DNS1 passed test RidManager
      Starting test: MachineAccount
         ......................... CO-DNS1 passed test MachineAccount
      Starting test: Services
         ......................... CO-DNS1 passed test Services
      Starting test: ObjectsReplicated
         ......................... CO-DNS1 passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... CO-DNS1 passed test frssysvol
      Starting test: frsevent
         ......................... CO-DNS1 passed test frsevent
      Starting test: kccevent
         ......................... CO-DNS1 passed test kccevent
      Starting test: systemlog
         ......................... CO-DNS1 passed test systemlog
      Starting test: VerifyReferences
         ......................... CO-DNS1 passed test VerifyReferences
   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom
   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom
   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom
   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom
   Running partition tests on : lcsd
      Starting test: CrossRefValidation
         ......................... lcsd passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... lcsd passed test CheckSDRefDom
   Running enterprise tests on : lcsd.local
      Starting test: Intersite
         ......................... lcsd.local passed test Intersite
      Starting test: FsmoCheck
         ......................... lcsd.local passed test FsmoCheck
[PS] C:\>Remove-Message -filter {FromAddress -eq "<>"} -withNDR $false -debug -verbose
VERBOSE: Remove-Message : Beginning processing.
Confirm
Are you sure you want to perform this action?
Removing the messages that match filter "FromAddress -eq "<>"".
Yes Yes to All No [L] No to All Suspend [?] Help
(default is "Y"):Y
VERBOSE: Remove-Message : Ending processing.
[PS] C:\>Remove-Message -Filter {InternetMessageID -eq "[email protected]"} -WithNDR $false -debug -verbose
VERBOSE: Remove-Message : Beginning processing.
Confirm
Are you sure you want to perform this action?
Removing the messages that match filter "InternetMessageID -eq
"[email protected]"".
Yes Yes to All No [L] No to All Suspend [?] Help
(default is "Y"):Y
VERBOSE: Remove-Message : Ending processing.
[PS] C:\>Remove-Message -filter {FromAddress -eq ""} -withNDR $false -debug -ver
bose
VERBOSE: Remove-Message : Beginning processing.
Confirm
Are you sure you want to perform this action?
Removing the messages that match filter "FromAddress -eq """.
Yes Yes to All No [L] No to All Suspend [?] Help
(default is "Y"):Y
VERBOSE: Remove-Message : Ending processing.
[PS] C:\>
Tried several filter options and all had the same result. No events in the event viewer and did not remove the stuck messages.

Queue Block (SMQ2) and no GATP invoking for Sales Order

Hi,
I am encountering two issues:
- Every time I activate any integration model for customer, materials etc. it queues up in SMQ2 in ECC and on processing there it goes to the APO
- When I create sales order it does not invoke the GATP screen. However, if I click onto the 'Item availability' button it takes me to the APO screen with a different check mode (different from the one maintained in product master)
- On saving the sales order and then clicking 'Item availability' button again, I get the message 'Order do not exist'. Next, if I check SMQ1 in ECC I find the queue. If I try to re-process, I get the message "LUWs in status NOSEND must be picked up by the application.
Well, we have maintained X0 for the MRP materials, did CIF manually, and have udated the product master ATP view with new check mode. We have also maintained the distribution, RFC destination, change transfer settings etc.
Can someone please tell me as to what is it that controls the queue communication between ECC & APO or if anything else that is controlling this.
Regards,
Avijit

Hi Santosh,
We maintained this settings in /SAPAPO/C4 in APO.
Also, we maintained Debug = 'R', Logging = 'D' (Detailed) and RFC Mode = 'Q' (Queued RFC) in CFC2 of ECC.
Even on changing the Debugging off in APO system to "Debugging on" / "Debugging on, Recording of t/qRFCs (NOSENDS)". I get the queue in SMQ2 of APO with status 'NOEXEC' i.e. no automatic execution.
Another info:
The queues are CF* and for that we maintained like this:
In ECC (T-code: SMQS): Host id of ECC system is appearing at the 'Schedular Information' section and against the Destination of SCM system we maintained Host id of ECC system once again
In ECC (T-code: SMQR): Host id of ECC system is appearing at the 'Schedular Information' section and against CF* queue Destination with Logon data is blank
In SCM (T-code: SMQS): Host id of SCM system is appearing at the 'Schedular Information' section and against the Destination of ECC system Host id is kept blank
In SCM (T-code: SMQR): Host id of SCM system is appearing at the 'Schedular Information' section and against CF* queue Destination with Logon data is blank
In the light of these, is there something , that I am missing. Please let me know.
Regards,
Avijit

Stuck Messages in Queue in SMQ2

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