Stuck on Apps Store, can't access Music Store

Since logging into the Apps store, I've been unable to get into the music store. Home button just brings me back to Apps store home. Is the Music store not activated in my home country (Singapore) or something? Help!

I am in Singapore and I can no longer access the App Store from iTunes! Clicking the categories or using the search function returns the "We could not complete your iTunes Store Request. An unknown error occurred (504)." error.
Any thoughts as to why this would suddenly start? I was able to use it up until a few days ago--maybe until November 6th.
Thanks,
Kevin

Similar Messages

  • Can't access Music Store

    After changing to a wireless, broadband Internet access, I downloaded the latest iTunes and was finally able to connect to the Music Store -- for all of one morning. My problem seems to be different from those I've seen mentioned on Apple Discussions, as I get no error message -- iTunes tries and tries to connect to the store, to no avail. And no error message.
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    Thanks for the tip. I did reset the router -- nothing. I've also tried connecting through the phone line -- nothing. And the dos suggestions you posted on a different thread. Perhaps it is a metaphysical twist, and it's simply not going to happen.
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    i'm having trouble with iTunes accessing the store.
    I'm connected to my internet, and my IE and other
    programs works perfectly fine. However, iTunes
    returns the error:
    "iTunes could not connect to the music store. The
    network connection was reset. Make sure your network
    connection is active and try again."
    I have a firewall, but i'm sure it's not causing the
    problem because i shut it off just now, and iTunes
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    I tried the support pages but it didn't help much.
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    I currently live in China by the way, if that has
    anything to do with it, since the government blocks
    many sites. any possibility iTunes was
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    IBM 41p  
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    wait a while. The music store server is probably down for maintenance. Today is tuesday and it's the day for all the new releases so they may be updating. This happens sometimes. You may also need to update your account if you have not been on for a long time or if you are using a different computer, or you may need to update to the latest version of iTunes.
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    Every time i click "music store", but itunes just disappears. Any suggestions?

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  • Can't  access music store, Help!

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