STUCK ON CHARGING SCREEN

My ipod touch is stuck on the charging screen, and will not turn on.

Have you tried any of these other steps?
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try to force the device into Recovery Mode.
DFU Mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
               *Make sure the device screen is blank and no logos are present
If none of that works, make a Genius Bar appointment or contact Apple for repair.

Similar Messages

  • IPhone 3Gs wont turn on? Stuck on Charging Screen?

    I have a iphone 3gs and i havent used it in a month and a half and i used to use it before and it worked fine. now im trying to use it but the battery died so i put it in charge but its stuck on the charging screen with the red battery. And when i disconnect it it says to plug the cable back in. i tryed charging it from the wall. and my pc ( windows ) and same problem ive been trying to charge it since this morning but no luck and its 5 right now Pacfic Time.
    It is not jailbroken
    the sleep botton is broken ( completly gone, not there )
    and i have the orignal cable for the 3gs
    What can i do to turn it back on?
    i think the firmware is on IOS 6 Or if not that then IOS 6.01
    Please help i need the phone really bad.
    ive charged it for numerous amount of hours.
    Thanks in an advance!
    Thanks in an advance!

    That's normal.  Keep the phone in a warm pocket.  From the iPhone Tech Specs, http://support.apple.com/kb/SP565
    Operating temperature: 32° to 95° F
    (0° to 35° C)
    Nonoperating temperature: -4° to 113° F
    (-20° to 45° C)

  • Ipod touch stuck on charging screen

    I have an ipod touch that will not turn on. I am not sure what software version it is running because I cannot check it. I bought it for my niece and it has been stuck like this for some months now. I am just getting the opportunity to get home and check it.
    Here is what is happening:
    1. Stuck on the screen with a charging icon (plugged it in to several power sources and it still will not turn on)
    2. Plugged it into itunes and it is not being recognized (Tried to put it in DFU mode. Software downloaded but it does not complete the process. I get an error 2001 error) (did this by holding the power key for 10 seconds, then the home key for 10 seconds simultaneously, then let go of power button until I seen an option to restore)
    3. I am using itunes 10.5.1
    I have checked several forums and people suggest the restore, and I have attempted this several times. Reset my MacBook Pro which has software version 10.6.8. Any other suggestions?

    Thank you for taking out the time to write any suggestions. I looked to the link, but still no success. I have tried to do the restore on 3 different computers (deskstop, Macbook Pro, Laptop). Still no success. In fact, I am also getting an error 1602. When the device is not plugged in, it does not come on at all. As stated, I have attempted to plug it in to numerous power sources.
    I have done the restore countless times prior to the issue on other iDevices so I am pretty sure that I am doing it properly. The device will not reboot at all. I have held both buttons for countless minutes and no action is happening. The only time anything happens on the device is when it is plugged in. I get a battery signal and no matter how long it stays plugged in, it does not turn on or show an increase in the battery.

  • IPhone stuck on charge screen

    Hello! I have an iPhone 4 and it is stuck on the charging screen, and it also will not show up in iTunes. Does any one know how to resolve this issue?

    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • IPod 5th Gen Stuck On Charging Screen And Wont Turn Back On

    So my ipod was fully charged and then just randomly shut off... I plug it back in and it goes to that charging screen it goes to when it actually dies on you.. its been stuck like that for over 3 hours and wont turn back on... I cant hold  my home button and power button down cause a few months  ago my home button spring broke... so thats not an option... and my ipod wont register to my computer for me to restore it.. can somebody please help me?

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these programs to place the iPod in recovery mode
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Zen Neeon - Stuck on charge screen and not recogniz

    Hey there,Purchased my Zen Neeon only 20 days ago, but last night I left it hooked up to my computer, and turned my computer off. Today when I booted up, it said new USB device found, followed by unknown device, I looked at my Zen, and it was on the charging screen. With no option in windows to safely revome, I unplugged it, and it remained with the charging screen on. When the power button is held in, nothing happens and the charge screen remains. Any ideas anyone? Or is it broke already :\.

    I have somewhat the same problem. My Zen went dead and i tried to charge it. But then it couldn't charge and it wasn't recognized by the computer at all. The screen only displayed "creative". So i left it to charge over night, and the next morning the only difference was that the Zen was heated up. So, its still dead and i can't seem to fix it, cause it doesn't seem to be detected by the firmware. i'm dying without my zen! help, please?

  • My iphone 5 is stuck on charging screen and it won't go into recovery mode when i try

    The charging screen will come up every few seconds when plugged in and when it's not plugged in it still shows the charging screen.I tried to hold down the sleep/wake button and home button but nothing happens.

    Hello, LfcCam. 
    Thank you for visiting Apple Support Communities.
    I would recommend going through the steps in the articles below.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Cheers,
    Jason H.

  • IPhone 4 stuck on charging screen

    The story:
    Last night, I was in bed listening to music with headphones plugged in. I was listenting to music for awhile and then noticed my iPhone charge was at 7%... before I started, It was at 13%.
    So I got up, put it to charge and went to bed (not looking at the screen whats-so-ever).
    Waking up this morning,
    I found that my iPhone was plugged in and it was at the no charge screen and it was charging.
    I tried various things, as listed below:
    1. Using my wall charger (Which does work, my other iPhone 4 charges on it)
    2. Using wire to laptop
        - Restarting laptop with it plugged in
    3. Going into DFU mode (Couldn't get to work)
    4. Using a different wire (For both wall charger and connecting to laptop)
    5. Using a different wall-charger (with two different wires)
    That's about it...
    Please keep in mind that my battery is perfectly fine, never had a problem. I do not have Apple Care no longer, can't call up or go to store.
    By all means, Please try to give me instructions that do not require restoring as my backup is pretty **** old.

    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • IPad 2 stuck in charging screen. Help Please.

    I tried to restore my iPad 2 iOS 7.0.1 but while it was restoring the battery exhausted completely and now every time I tried to power it on it gets stuck in logo and then a loading sign appears and again the battery charging sign appears, Guys help plz get my iPad back to life.

    You ignored the warning about making sure the iPad is connected to an external power source.
    If an iPad (or any other device that contains user-updatable firmware) loses power during the update, the device is dead.  You can't fix this.  Only Apple can fix the problem by either  repairing (at your expense possibly if they find out what you did) or replacing the iPad.
    Jailbreaking voids your warranty.

  • My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

    My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

    Hello jraff21,
    I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
    The iPhone [device name] could not be restored. An unknown error occurred (4005).
    The iPhone [device name] could not be restored. An unknown error occurred (4013).
    The iPhone [device name] could not be restored. An unknown error occurred (4014).
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Restore using another USB cable.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
    Learn more about other update and restore errors.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • My new ipod touch is stuck on a screen with the itunes logo, a picture of the charger and an arrow between the two.

    My new ipod touch has become stuck.  The screen has an image of the itunes logo near the top an arrow pointing up just below that, and an image of the charger at the bottom.  I don't know what this means.  I've tried charging it, and turning it off and on, but it comes back to this screen every time.  Anyone else experience this and know how to fix it?  Thanks!

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug.  It has been this way for 2 ho

    I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug.  It has been this way for 2 hours.  Help??

    doreen329 wrote:
    ... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
    Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • The charging display is stuck on my screen

    The charging display is stuck on my screen and it won't do anything! I can't turn it on or off or anything else. What should I do?
    Dell   Windows XP Pro  

    Are you by any chance using iTunes 7.0.2 and firmware version 1.2?
    If you are then I would surmise that you are the victim of a bug in the firmware (if you look at the forum there are thousands of people with the same issue)
    Unfortunately for us users Apple appear to be burying their head in the sand on this one because there has been no official recognition of the problem, meanwhile people are continuing to download the firmware, oblivious to the fact that this will render their precious and much loved iPods completely useless.
    This is clearly a completely cynical policy by Apple because they know that publicly admitting the problem would seriously harm their sales in the busy Christmas period.......POOR SHOW APPLE!!! THIS WILL HARM YOU MUCH MORE IN THE LONG TERM.
    Fear not though, they will not be able to hide it for long because I know that the BBC are investigating this.

  • My iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    my iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
    Now, with your phone powered off, enter DFU mode:
    Method 1)
    Attach the phone to the pc
    Turn the phone off
    Hold power and home together for *exactly* 10 seconds
    Release power but keep holding home until the pc beeps as a USB device is recognized.
    Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
    This will hopefully fix your iphone.
    Cheers

  • Ipod stuck on red charge screen

    Hi,
    i have a 3g 8gb mc ipod touch that worked well for 1 year and a half but now
    it is stuck on the red charge screen if it is connected with the usb cable to a power source else it is dead;
    it isn't really stuck,when i press the home or the power button or i connect it, it shows the screen but after 10 seconds the screen goes black again.
    the ipod is out of warranty
    i can't get it in recovery, dfu or else--> i can't restore it.
    Thanks in advance for the answers
    Francesco

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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