Stuck on Grey Start Up Screen / Won't run safe mode

Hi
My MacBook Air is about 6 months old. It is a 13" 2GB thing, running.. the OS before Lion, which is all up to date. Err. These are things I'd normally have to look at on my Mac, but I can't!
This afternoon it was running slowly / a bit crashy, so I decided to reboot it. It has never rebooted. It got stuck on the grey page with the Apple and the loading circle. I left it, but half an hour later it was still on that. I managed to find out safe boot using my iPhone so I've done that, but it's the same - a little progress bar pops up, fills about a third, and then it just goes back to the apple and circle page. I left that 40 minutes but no luck.
Is there other stuff I can try? What is wrong with it? Please don't make me go to the Apple store haha, it's always too busy and stresses me right out!
Thanks in advance for any help you offer
Sam

Reinstall OS X. Use the original installer disc that came with your MBA.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

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