Stuck on recovery menu

It's been a while since I use my apple_tv and now i'm stuck in the recovery menu. It won't do a Factory setting and It's diagnose a device working perfectly, but won't restart. I found in discussion the same problem but no answer to resolve. Somebody knows something?

Try pulling ALL the cables for a moment and trying again.
Which Apple TV is it.

Similar Messages

Apple TV stuck in Recovery Menu

My Apple TV had been working in an almost perfect fashion for almost six months with the exception that I could only stream content from my iTunes library and couldn;t sync content with the exception of photos. I proceeded to Restore to Factory Settings and since then I've been stuck in the Apple TV Recovery Menu.
I've searched the forum endlessly for other posts and I could only find one directing me to the following instructions:
http://support.apple.com/kb/HT1560
I performed all the steps in that link (detailed below) and I'm still stuck in the Apple TV Recovery Menu.
Has anyone run into the similar issues? Any ideas on how to fix this will be GREATLY appreciated.
1. Hold down the Menu and Menu down/scroll buttons on the remote for approximately 3 to 5 seconds, until the LED on Apple TV flashes yellow. (OK I DID THIS)
2. After Apple TV restarts, a screen appears asking you to pick a language. Select the language you wish to use. (OK I CHOOSE ENGLISH)
3. The Apple TV Recovery screen appears with 3 selections:
* Restart
* Run Diagnostics
* Factory Restore
If the Apple TV intro movie plays instead, repeat the first step. (OK THIS FAR)
4. Select Run Diagnostics. The screen displays "Running diagnostics" and a spinning disc cursor appears. (OK THIS FAR)
5. Upon successful completion of the diagnostics, the screen displays "Your Apple TV is working correctly." Select Done to return to the Apple TV Recovery screen and then select Restart to return your Apple TV to normal operation. (I GET A WORKING CORRECTLY MESSAGE AND THEN RETURN TO THE RECOVERY SCREEN AND SELECT RESTART BUT INSTEAD OF APPLE TV GOING INTO NORMAL OPERATION I GET THROWN BACK TO THE "CHOOSE LANGUAGE" SCREEN AND THEN "CHOOSE RESOLUTION" AND THEN BACK TO THE APPLE TV RECOVERY MENU
6. If the Apple TV Recovery screen reappears, unplug the power cable from your Apple TV and plug it back in. Your Apple TV should restart normally. (I TRIED THIS BUT I END UP IN THE SAME SPOT AS BEOFRE UNPLUGGING)

I too am having this problem. I've got a ton of stuff synched to it, including some rented videos, and dread having to reload it, but I eventually tried the restore option. It gave me an error and refused to to that.
For the past two weeks I've been having more and more problems with the unit. Each time I run the diagnostics it says there is nothing wrong.
I've made an appointment with an Apple genius tomorrow to try to get some answers.
Message was edited by: Jeff Barlow

My apple TV 3 is stuck in recovery. When connected to iTunes through microUSB, it gets stuck in "Preparing Apple TV for restore", then after what seems forever, it gives me an error 2003. What can be done?

I tried to update my Apple TV today through iTunes using a microUSB. It gave me an error, I tried again and now it is stuck in recovery mode. If I plug it into the TV, it just shows that I have to connect it to iTunes (just the picture). I unplug everything, plug the microUSB and USB, plug the power, open iTunes, it shows, asks me to restore, I click Restore. It starts extracting the file, finishes, then gets stuck in "Preparing Apple TV for restore..." for what seems forever, when it finally times out, I get an error number 2003. I have tried different USB ports, no other USB device is connecte, I have tried restarting the PC (running windows 7, up to date, iTunes up to date as well), I have tried redownloading the IPSW and even using the shift+restore and manually selecting the .IPSW file, and to be honest, I give up! If anyone can help, I'd truly appreciate it. Thanks!
PS: I also tried pressing menu+down for 6 seconds to restart, I tried pressing menu+play to restart, I tried pressing menu+down 6 secs and then menu+play 6 seconds for the so called DFU mode, nothing works, the Apple TV just restarts back to the "connect to itunes picture" along with the fast continuous white light flashing.

typed in appletv error 2003 in google
https://discussions.apple.com/thread/2614453?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=812231
more
https://www.google.dk/search?client=opera&q=appletv+error+2003&sourceid=opera&ie =utf-8&oe=utf-8&channel=suggest

[Zen Xtra] Stuck in Recovery Mode after updating Hard Dr

This is a long post, but I thank you in advance if you read it and think you have any ideas for me. Parts of this post were originally posted on the Nomadness.net forums and parts of it come from my personal email correspondence with one of the experienced users on that site.
Here goes:
I just installed a new HD on my Jukebox, and now I am unable to get it to download the Firmware (current or otherwise) and it remains in a state of rescue mode.
Here is how I posted my dilemma on the nomadness.net forums:
My computer is running Windows XP. I have a Nomad Jukebox Zen Xtra 40GB that I have had for about 2 years, and have had no problems with it, using it at least 8 hours/day 5 days/week (I run it at my desk while I work). I mention that just to give you an idea of how much regular continuous use it has been getting, if that matters. I have regularly downloaded all the latest appropriate firmware, etc. from the Creative website, using the auto updater service. I have one other Creative product connected to this computer, a SoundBlaster Audigy. This will come up again in a minute.
Over time I have accumulated so much new music that I knew I had to either get a new Jukebox or upgrade the HD. Since the Xtra is no longer available new, and upgraded ones are SO expensi've on eBay, I thought I would install a new HD myself. I read the instructions posted here on nomadness.net, and purchased an 80 GB 5400 RPM Momentus 5400.3 Ultra ATA/00 Internal Hard Dri've (that's Seagate).
Ok, now. The installation went easily enough, but now I cannot get the Firmware to reload. My computer recognizes that the unit is connected - it makes the appropriate sound when I connect or disconnect the JB, and under My Computer, there is the icon for the Nomad Jukebox Zen Xtra, under the "Other" category.
When I installed the HD and powered up, I got the rescue menu as expected and started with the "FORMAT ALL". I got the confirmation that it was reformatted and the expected GB of memory showed as available. SO...then I went to "RELOAD OS" and selected the "yes" option to verify that I wanted to reload via USB --BUT-- it only showed the "Start Firmware Update Now" for a second and then went right back to the menu. I have tried using the reset, and every combination of unplugging, replugging, removing the battery, putting it back in, reformatting, etc. and nothing changes. It just goes right back to the rescue menu every time.
I have the Firmware files (old and new) saved on my computer's HD, but when I try to launch any one of them, I get the same annoying message: "Your player is not connected, please connect your player". Well, if the computer thinks it's connected, then why doesn't the firmware file? I don't get it.
If I go back to the Creative auto updater on the website, it still recognizes the SB Audigy being connected, but no longer recognizes the JB.
How can I get the Firmware into the JB if I can't get it to recognize the player being connected? And why is that my computer shows it, if the Firmware file itself doesn't see it's
I received only one response that suggested I check the instructions on the Nomadness FAQs and also the great upgrade guide by Mr. Cheow, also on Nomadness.net.
This was my follow-up post:
Since I posted this earlier today, I have tried everything, and I mean everything, suggested by all of these "guides" to upgrading a hard dri've.
The problem remains that my computer recognizes the Jukebox as a portable device that is connected, but I am unable to get the Firmware file to load because it always says that my device is not connected. It should also be noted that the Nomad Explorer and other applications also will not recognize it (Notmad, JBHTTP, etc.)
Furthermore, I will add that we have two of the exact same model Jukeboxes and two of the same Dell computers running XP, etc. and in every possible combination we have tried, my Jukebox, with the new HD is the one that can not be accessed. So, I know that the connections, drivers, ports, etc. are not defecti've. The only thing that has changed since this morning is that I installed the new HD in my Jukebox.
I would love for any of you who have done this kind of upgrade to offer suggestions, as I am willing to try anything at this point.
After my last post, as a last ditch effort, my boyfriend suggested swapping the hard dri'ves in my Jukebox and his, thinking that perhaps we could get the firmware to download into his, and then switch the hard dri'ves back. Well, it looked as though it was going to work, and then the firmware update stopped almost as soon as it started and so, we are back to the same impasse. It?s the strangest thing, considering that both of us have been using our respecti've JBs daily, and have had no other problems? until I tried this.
We both racked our brains trying to think of a way we could get the firmware from the computer into the jukebox since it won?t load as long as it doesn?t recognize the player. Is there any workaround for this? By that I mean, is there any way at all to get the firmware into the Jukebox with out just launching it as a self-executing file? I know you can't just ?put? the file into the Jukebox, but is there any other means to extract it into the Jukebox so that I can use it's?
Any help you can offer would be most appreciated. I am worried that I have ruined my Jukebox and wasted $75 on a HD that I can never use?.
***Note on the Hard Dri've I chose:
I specifically chose this HD based on information posted by others on Nomadness
In particular, the newer instructions for upgrading a Zen Xtra hard dri've that were posted by an individual who used a 5400 for his own upgrade. I even emailed him with questions before I went ahead with this HD. As someone who has done this before, he felt that since this HD fits the specs of size and type being used by others doing this type of upgrade, including his own, that it would be fine. I honestly don?t think that it is the HD itself.
Since trying the swapping of HDs and Jukeboxes last night, we now have not one, but two, that are stuck in recovery mode and flash ?Firmware Problem? when rebooted. I don?t see how the HD itself could have done this. In fact, I am certain that the HD did not ?cause? the problem.
I have been reading forums about Jukeboxes (including here), anything I can find, looking for possible solutions. I have discovered that there are many people out there with the same dilemma, even those who simply updated their Firmware and nothing else, but now are stuck in the same frustrating place that I am.
***Note on the versions of the Firmware Update files I have tried:
I was going to use the newest one, but then after reading comments on Nomadness, I decided to try the older version that everyone was saying was less problematic. (see below) One of the posters had provided a link to it, and I copied it from there. I also had two other newer versions of the Firmware Update, including the newest one that has supposedly caused all the problems for others, but none of them would launch anyway ? I just kept getting that same message saying that the ?player is not connected?. Actually, to be more accurate, as I think I described in my original post on Nomadness, when I first tried to upload the firmware, it seemed as though it was going to go through with it, but never got further than one segment on the file progress display. On the screen of the player, it said it was upgrading, but after a few hours, it had gone nowhere.
Oldest - ZenXtra_PCFW__03_02_L6
New-ish - ZenXtra_PCFW_LA__20_08
Newest - ZenXtraP4SAudible_PCFW_LB_2_0_03
If you have read this far, then please know that I appreciate it very much. If you have any further ideas or suggestions, please reply.

Amazing that someone noticed this post and took a stab at it after over a year... Actually, I found my answer long ago, and have tried to go back and post?it'son several boards where I had been looking for the answer. It seems to be such a common problem that I figure someone else can surely use this solution as I did. I would suggest that anyone?who is experiencing the frustration of not?getting their computer to recognize their device?read the very enlightening and helpful page that I am linking to here:
http://www.misticri'ver.net/forums/showthread.php?t=30939? (this is from a forum for iRi'ver, but the info and fix are uni'versal)
This simple solution involves correcting the ENUM keys in the Registry (not as scary as you might think) and deleting all instances of your player from the Device Manager and then reinstalling so that Windows and other applications will all recognize your player again. It's so simple, and once I tried it, I was amazed that's all it took to fix the problem.
?I?suggest you read the whole page and follow the instructions as they are given. I deleted and re-installed my player several times and then rebooted a couple of times before it took effect, but then it did, and I was able to download the Firmware and have had continued success with my original player that I posted about as well as others I have acquired since I first posted that message in 2006. For reasons I have not yet identified, this problem still happens every now and again, sometimes when I switch between players to synchronize. It may well be that when I use my registry cleaner or some other utility that "fixes" my registry, that it resets this particular key - but as long as it's easy to fix, it's not a problem. Hope this helps others who may stumble upon this odd little problem with the Zen Xtra.Message Edited by TrixieInDixie on -05-200709:28 PM

HELP!!! iphone 3gs stuck in recovery mode

I tried doing the latest iphone system software update and the **** thing got stuck in recovery mode! The 291 MB update downloads fine and it made a backup and then i assume it removed the old software and started installing the new software. It goes through the "Preparing iPhone for restore" and gets to the very end of it on iTunes and just stops. On the phone it has the silver apple with the status bar below it, the status bar gets a little bit of the ways done and then just stops as well. Then after a minute the iPhone says that I need to connect it to iTunes. This is where it sits and does nothing. If I disconnect the iphone and reconnect it to itunes itunes will tell me that it has detected a phone in recovery mode and needs to restore it. I say ok and it goes through the above process again and stops at the same point. What can I do to get it out of recovery mode? I dont need to save all my stuff that was on the phone, tho it would be nice.
Thanks
p.s. it is the latest version of iTunes

The "hosts" file may be blocking the iTunes Store. Find your hosts file. The hosts file is normally found in the following location:
Windows XP: C:\WINDOWS\SYSTEM32\DRIVERS\ETC
1. Select the hosts file. Then click the Edit menu, and choose Copy.
2. Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts".
3. Drag the original hosts file to your desktop.
4. Right-click the "Copy of hosts" file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
5. When Notepad opens, click the Edit menu and choose Select All. Then click the Edit menu, and choose Delete.
6. Click the File menu, and choose Save. Close Notepad.
7. Right-click the "Copy of hosts" file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
8. Restart your computer and try updating again.

Zen Touch is Stuck in Recovery M

My Zen Touch froze while playing. I rebooted and have been stuck in Recovery Mode. When connected to my computer, the computer knows the player is there but cannot download the music library or communicate with the player. I have tried the cleanup and reboot options and all I hear is a clicking sound followed by a beep which eventually sto
ps.
I rather not reformat since I am on vacation and do not have my disk. I do not see the compete drivers and firmware files posted on Creative's site, only updates. Any other ideas short of reformating or do you know where the compete files are located on Creative's site.
Paul

Sounds like the hard dri've heads are jammed. Do you get a faint clicking followed by the recovery menu on bootup?
You can try the advice here, at your own risk.

Zen Micro Photo- Stuck in Recovery + ot

I used my Micro on Thursday, no problem. Went to use it on Monday and it was dead...figured I left it on repeat and the battery died, so Irecharged it. Well, still had minor problems (very slow response of unit) so I reformatted the player and everything seemed fine. I plugged it into my computer and now it looks like it's charging, even though it may or may not be plugged in via usb AND it's stuck in Recovery mode. Oh, and my computer doesn't recognize it as being plugged in.
Breakdown:
Stuck in recovery.
Looks like it's charging (lightning bolt flashing in top right corner) even if not plugged in.
Computer does not recognize that unit is plugged in.
Please help, this is the first time in over a year of owning it that I had a problem with my Micro.

Drugged_Monkey wrote:
Pretty much the same d4mn problem with the same exact player. I've made a thread about being stuck in recovery mode and I've got no replies so far.Can Creative sink any lower with all these faults in their products?
Not that it's much comfort, but iPods have troubles too.
Here are a few posts from another forum that I check out:
I have an issue with my ipod.
It's a 5th gen ipod video, and when I plugged it into my compy to charge, it said something about a low battery (which it wasn't, it was at about half), got very hot and shut off, and now it won't turn back on.
Resetting it won't work.
Any suggestions?
mine currently tries to start up ... spins ... tries ... and then back down ... spins ... tries .. and then back down ... again and again. i had _______.com put a new hard dri've in it almost 6 months ago. its still under warranty, but they want ME to ship it to them ... i told them THEY should pay for it if they back up their work. petty kinda ... but its principle ... especially since i could have bought a brand new nano for what i paid them to fix it. i am awaiting another email from them before i bash them on any and every forum i can find ... hehehehe
hey I have a problem that whever I load songs onto my ipod, even if it is brand new, the ipod is xxxxd. It gets stuck on the apple symbol and I can hear a clicking and humming sound when I hold it up to my ear. It is a 40GB ipod with clickwheel. When i reset and restore and do all that, reload the songs on, the song shows up in the menu but when I try to access it, the song isn't there, as in, click the button - no song. help would be great.
mines broke. its corrupt and cant be updated apparently

ZEN TOUCH 20GB - Stuck in Recovery Mode, during Firmware upgrade. HEL

Ooooh dear.
Me and my Zen Touch are completely stuck. Decided to upgrade the Zen's Software and Firmware and am now in deep trouble. Here are the steps I took.
First I sensibly backed up the 2000 songs on the player to my computer. Then I updated the MediaSource software and restarted the computer. Then I decided to go for the big change and downloaded the new PlayForSure firmware installation and that's where the problem starts - It never completed the installation, which I had to manually stop. I knew as part of puting this new Firmware onto the player, the Zen would be wiped clean, which it has. However, I now cannot get it out of recovery mode and it will not respond to attempts to download the new (or any) Firmware onto it.
What I now get is:
-Plug the Zen in, the computer recognises that there is plug and play equipment attached and makes the appropriate noise.
-The Zen will switch itself on as a response (or I can do it manually), with a normal-looking startup. It then briefly flashes a screen saying "Firmware Problem" before going into recovery mode.
-If I choose Clean Up, it takes a few seconds to clean the now empty disk, and returns to the recovery menu
-If I choose Format All, pretty much the same as Clean Up
-If I choose Reload Firmware, it warns me that the firmware will be erased. And asks if it should reload it via USB. You say 'yes' and it briefly flashes up "Start firmware update now" before returning to the recovery mode menu.
And finally, if I select Reboot, that's exactly what it does; the computer recognises that it's turned off, makes the noise, and recognises when it's turned on again.
Trying to download the Firmware from the computer, however, has turned into a nightmare. I've tried downloading the PlayForSure firmware and old Firmware from the files on my computer (running XP, by the way). And I've also tried prompting the Zen starting up the Media Source software, BUT they all claim that the player is NOT connected! Even though it is! The Zen switches on and Windows makes a sound every time I connect or disconnect it!
So what to do? I'm stuck in this vicious circle and no matter what random tricks I try, I can't get out. The player needs Firmware, but the software on the computer claims the player's not connected.
The player is now more than a year old, so I can't return it, and Creative's less-than-generous telephone support is not an option, so I'm left to any imaginati've and kind-hearted subscribers to this list to offer suggestions.
HELP!
Mark in the UK

My son?s Zen simply turned on one morning and refused to do anything except enter recovery mode, giving a firmware problem error and Creative Zen v0.0.58After an hours research I solved the problemI hope this helps someone out, but remember anything you do is your responsibility not mine, continue at your own judgment
Creative site SingaporeDownload driver and firmwarehttp://sg.creative.com/support/downl...ype=0&x=30&y=6
download driverCreative Zen and Jukebox Driver Upgrade version .30.03
firmwareCreative Zen Firmware .00.02
Install driver, connect Zen, should show up in my computerAnd yes, when you open the Zen from there it WILL say not correctly connectedBecause the firmware is corrupted! But it is connected Go to the firmware file and double click, the firmware software will connect to the ZenAnd overwrite the firmware. Follow the on screen instructionsYou may get a warning that the firmware is the same version etc. just do it, as at the moment the Zen is useless. Good luck and if it works repay me by helping someone

Firware update failed, S850 stucked in recovery mode

Hello, my problem is that I ran a firmware update, my Lenovo S850 was stucked in recovery mode.
When I try to install the update package, it fails, a red circled x appears.
I also tried erasing data and everything from the recovery mode menu, but it doesn't help at all.
Please help me asap!

Hi bentetomy
Sorry for my late reply.
Is there a chance that warranty doesn't cover the costs?
If you haven't tampered( the phone hasn't been rooted or flashed or nothing that could possibly damage it.) with the device a valid warranty should cover this.The service center should honor your warranty.
Please do provide an update on how things work out.
Regards.
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Iphone stuck in Recovery mode and Windows says it cannot find drivers

My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.
Message was edited by: BAGOM

I GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it!

My Zen 4Gig player is stuck at the menu scre

My Zen 4Gig player is stuck at the menu, and because of this I can't navigate through my Zen player. There is music and my player and it is fully charged but I can't move through menus. I also downloaded the latest firmware but that won't work either. Can anyone help?

I am also experiencing the same problems but with a 8gb Zen. After trying the recovery mode and installing the new firmware... I still have this problem. Now I'm stuck in recovery mode since I can't even navigate in that. The only thing that responds is the turn on/off switch.
Anyone know what to do?

Help- my Zen touch is stuck in recovery m

Can anyone help me?
My zen touch has been playing up for ages when i try to sync music to it- I think the hard dri've has been corrupted from months of being able to 'stop the device' before I remove the USB. The other day it crashed whilst syncing files. I reset it and it was rebuilding the library but once it was finished it just stayed on the rebuilding library screen. I then tried disc clean up which ran till 00% but then similarly stuck on the disc cleanup screen. I decided to try reloading the firmware- mistake. I have erased it, and although the firmware programme *does* recognise the player and starts to run it stops halfway through then says the upgrade has failed. So now I have an MP3 player with no firmware. I've tried to format it but although it says its formatting it doesn't seem to be doing anything and will just sit on the format logo till the battery runs out.
It seems well and trully broken from a software point of view. Is there any way I can completely wipe it and start again? How do I return it to Creative for repair (its well out of warranty).
Thanks for any help!
Jennie

Sounds like the hard dri've heads are jammed. Do you get a faint clicking followed by the recovery menu on bootup?
You can try the advice here, at your own risk.

My Zen Touch is stuck in recovery m

Hi?My Zen Touch is stuck in Recovery mode, it's deleted it's firmware and can't seem to load anymore. The PC knows it's connecting, because it opens Media Player 0, but Media Player says it's not connected. Creative's advice was to: - . Uninstall all Creative software & drivers
2. If you have Windows Media Player installed then uninstall both it
and Windows Media Player runtime (will require a reboot for each
process). This is done by going to the Add/Remove programs and
uninstalling (This will put your PC back to WMP0).
3. Re-install the Zen Touch drivers from the Creative website and reboot
4. Plug the Zen Touch in.
5. Make sure you have the firmware update ready, run it but do not click
on the language bit yet, leave the mouse hovering over your language
selection.
6. On the Zen Touch's Rescue Mode, select "Reload OS"?
7. As soon as it flashes up "Reload new firmware now via USB" click the
language button
8. The PC should find it and allow you to re-load the firmware. (This
may take a few attempts)
9. Once complete, click close and restart the PC. Everything should now
be fine.
0. Once you are happy you can re-install WMP and it will work fine.
If the following steps doesn't work, do try the steps on another
computer if possible.
It didn't /doesn't work. Can anybody tell me how to recover the **bleep** thing?Latest advice from Creative? Buy a new one!!!

Sounds like the hard dri've heads are jammed. Do you get a faint clicking followed by the recovery menu on bootup?
You can try the advice here, at your own risk.

My iPod Touch is stuck in recovery mode after I left it on while updating!!!

I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer      I HATE YOU, APPLE URGG
operating system: whatever the latest available to itouch is.

Without knowing what the error message said all I can suggest is:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have some forms stuck under the menu bar on Mac Mountain Lion

I have a stock market program and two of their forms have become stuck under the menu bar. Closing the program doesnn't help because when it's restarted it returns to the exact same spot and I can't reach the close buttons. I've tried changing the screen res put that doesn't help. Any ideas?

newbob wrote:
Closing the program doesnn't help because when it's restarted it returns to the exact same spot...
Bob ~ Try this: Close the stock market app. Then  menu > System Preferences... > General pane > Check "Close windows when quitting an application":
...Then open, close and re-open the stock market app. If that doesn't help, use the camera icon to post a screenshot so we can see what you're referring to:

Stuck on recovery menu

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