Stuck on select a keyboard screen

I just reinstalled snow leopard on my macbook because the HD was having issues. I restarted it and it got stuck on the select a keyboard screen. I tried using fsck -f in single user mode and there are no known issues with the HD. I also tried to create a new admin account by using /sbin/mount -uaw and then rm /var/db/ .applesetupdone in single user mode. None of this has worked. Any ideas?

Well, this was a strange one. After paying another visit to the Genius bar, it was discovered my replacement hard drive was in fact the problem - the Mac simply couldn't see it. (The technician confirmed that none of them had ever encountered such an issue.) So with yet another new hard drive, the link above worked. Ie, first format the drive, then the restore will be able to 'see' the destination.

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Please HELP!! MacBook stuck on "Select your Keyboard" screen after installing Snow Leopard on a brand new hard drive!

Hello, I just recently replaced my internal hard drive in my MacBook [from a 250gb to a blank/empty 750gb]. I managed to get OS X Snow Leopard installed with the DVD. Setup seems to run fine at first, I get the screen in space with the welcome message different languages while music plays. Then I'm asked to select my country, then here is my problem- the next screen asks me to "Select Your Keyboard", I select & click "Continue" button, then my Mac is just showing the spinning beachball & it stayed that way all night =( I don't know how to fix this. Anyone experience this or have any solutions for me? I'd appreciate any help! Thank you! [I've been googling since yesterday with no luck on finding an answer].

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

Ibook G4 stuck at 'select user' menu screen

hey....been reading through this forum about and realised that many have the same problem i'm currently facing with my ibook g4...
i'm able to boot up my ibook normally then it'll get stuck at the blue screen where the 'select user' menu is supposed to pop up....
tried the various method like repairing disk on disk utilities but the DU reports that my disk does not need any repairs...the thing is i'm able to boot up as per normal via safe mode and thats as far as i can get...any help? thanks in adv!

If you have the original boot installer disc set which accompanied the
computer when new, there is an Apple Hardware Test on there.
The computer may have some hardware failure behind this anomaly
and may require troubleshooting to get an estimate on what may be
wrong, if a hardware defect is the cause of this problem. Otherwise,
tech time and a hopeful cure may take one of several possible paths.
In some computers, the wireless won't work when in SafeBoot mode
perhaps in more than I know. I have not tried to go online in mine while
they are in SafeBoot, since that is a reduced boot set and is for testing
or checking the computer mostly.
Was there a report in Disk Utility from running the booted installer disc's
version of that utility? Sometimes, when it is repairing a disk drive, and
some report says it can't fix something, then that may indicate failure in
the hard disk drive; or some directory issue, or perhaps a low-level one
where the drive may need to be over-written with zeros using the option
in Disk Utility from the booted installer disc, & reformat to APM or HFS+
before running the Installer to put a new system on the wiped empty HD.
You may need to try different things in order to further troubleshoot this
computer, to include Disk Warrior or other third party disk utilities, or
have someone who already has the correct disks and is trained, to do it.
There may be an error in the hard disk drive, so if you haven't tried using
the options in the Disk Utility to zero the drive, that may be something. If
you have work on this computer and had not backed it up to other media,
it will certainly be lost; if not before now, very surely once it gets wiped.
A third party utility such as Disk Warrior can be used to try and fix the
issues, as best it can and only do what it was intended, at most; but may
allow you to fix the system enough to recover your data and move on...
Since the computer does boot into SafeBoot, you can recover files from
the hard disk drive. It probably will also boot into FireWire Target Disk
Mode, so using a FW cable to another Mac could occur, to move files.
The moved files could be saved to DVD or CD-R media in another Mac.
Of course, once you'd tried the reinstall (not just use the menu bar choice
of several other functions prior to launching the Installer) your old System
may be in the hard disk drive with a name 'previous' and it won't boot it.
Other ideas on hard disk drive issues, can be found in other forum posts;
some are not exactly the kinds of symptoms your machine exhibited.
One such post: http://discussions.apple.com/message.jspa?messageID=9410943
Good luck & happy computing!
edited.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

I have just switched on my new 5s and gone through the intro sections. After entering my apple id, I selected the icloud update I wanted it to use (from my 4s). It is now stuck on the progress bar screen. What can I do?

I have just switched on my new 5s and gone through the intro sections. After entering my apple id, I selected the icloud update I wanted it to use (from my 4s). It is now stuck on the progress bar screen and has been for hours. Can I get it back to the original settings? I want to set it up as a new phone, until I can get on to a better wi-fi signal. Any help would be great.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this?

i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

My phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

my phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

IPad stuck on "Connect to iTunes" screen after iOS 8.0.2 Update

Attempted to update to iOS 8.0.2 last night on my 4th Gen iPad. After verifying the download, the iPad instructed me to "Connect to iTunes". Once connected, iTunes stated that my iPad was in need of a restore, which I attempted to do so. Upon "extracting software" iTunes states that it cannot recognize my device and fails the restore. My iPad is still stuck on "Connect to iTunes" screen.
So far I've:
Attempted restore on iTunes 3 times
Attempted hard restart (reboot) by holding home button and top button down for ten seconds.
Don't know what else to do, Please Help!!!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Windows 7 Keyboard locked after selecting Virual keyboard

After selecting virutal keyboard display, keyboard no longer working on laptop or external keyboard. Tried rebooting, removing battery, but the only the virtual keyboard works. Can someone provide suggestion as to how I can resolve. Fingers
are getting very tired of pecking one key at a time. The good news is that I was able to use my keyboard to key up this question.

Hi vdemmaj,
Have you tried the solution mentioned by S.Sengupta?
Please take the following steps for troubleshooting.
1. Disable the on-screen keyboard and then check if the external keyboard could work.
2. Contact the laptop manufacturer to see if there are some options to disable the external keyboard inputs.
3. Check if the keyboard driver is the latest version.
Hope it will be helpful.
Best regards,
Fangzhou CHEN

My iPad is stuck with a small blue screen saying iCloud Backup, this iPad hasn't been backed up in 4 weeks.Backups blah blah- Click OK. I can't get it off the screen and I can't use the iPad because of it. Can anyone out there help?

my iPad is stuck with a small blue screen saying iCloud Backup, this iPad hasn't been backed up in 4 weeks.Backups blah blah… Click OK. I can't get it off the screen and I can't use the iPad because of it. Can anyone out there help?

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

When i select the Full Screen option in video streams (like youtube, veoh, anything like that) i can do that 1 time 2nd time the screen goes blank and can only exit it with the Esc button and then i have to restart firefox and again i have my one Full ...

When i select the "Full Screen" option in video streams (like youtube, veoh, anything like that) i can do that one(1) time second(2nd) time the screen goes blank and can only exit it with the escape(Esc) button and then i have to restart firefox and again i have my one "Full-screen Ticket"

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

PowerPC Mac Mini gets stuck at grey apple logo screen, wont start

I have a bit of a problem and would appreciate some help, im not especially good at this stuff.
My Powerpc Mac Mini froze up recently, having left it on for a few days without shutting down/resetting. I impatiently turned it off with the power button at the back. When I turned it on again, it only got as far as the grey apple logo screen, it now refuses to go past this screen despite numerous power resets, and unplugging at the power.
I have reset the PMU and the PRAM as suggested by the troubleshooting, to no avail - the PRAM did work as it changed the resolution of the apple logo, but still got stuck at the grey startup screen. Its out of warranty so I have to pay for technical support. Can anyone help?
Message was edited by: misternuge

If you have the original install disk that came with your mini, the first thing to do is to insert that, and then boot the system holding the C key down. This should force it to boot from the install disk rather than the internal drive. The reason you want to do this is two-fold: firstly that if it boots OK that way, it shows the basic hardware is OK, and secondly, it's possible that the hard drive has developed errors (likely directory damage) and the tool to check for that and attempt to resolve it is on the install disk.
Once you've got the system booted to the install disk, exit the installer and run the Disk Utility application. That should display the internal drive (and the install disk) on the left. Select the internal drive and then click 'Repair Disk'. If no errors are found, the drive is fine and the problem lies elsewhere. If errors are reported and the disk is fixed, then you should be able to reboot normally afterwards. If errors are found and Disk Utility reports 'error on exit' not having fixed them, then run it again just to be sure, but otherwise it means the drive is damaged sufficiently that Disk Utility can't fix it. A third-party application such as Alsoft's DiskWarrior will then be needed if you want to try and fix the drive and recover data, or you can simply elect to do an erase and install, meaning the drive will be reformatted and a new copy of MacOS installed. Do not do this if you have data you need to get off the drive!!

IMac stuck at white start up screen with revolving gray wheel. What to do?

My iMac is stuck at white start up screen. I have been having problems
With iMac since installing snow leopard. The unplug/replug option
Doesn't help. Any suggestions?

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

My New iPod gets stuck on the Apple logo screen.

I got a new ipod but there is one problem with it. For hours at a time it gets stuck on the apple logo screen. In this state it does not connect to my computer. I cannot get it to play music because everytime I manage to get it started up the apple logo screen pops up and shuts it down again.
Also, on the occasions where my computer DOES recognize my iPod, my iPod says it has about 1 GB of "other files" and about 1 gb of "audio files". I understand the audio but I don't remember putting anything onto my iPod that wasn't audio. What are the "other files" and how do I remove them?
Message was edited by: granolabar2345
< Title edited by Host >

Other can be Album Artwork, Notes, Contacts, Firmware etc. or files that are on there if you are using the iPod as a removable storage device. If you feel that Other is being incorrectly reported then try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation. If you want to update manually or using selected playlists choose no and it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

Tecra M3 - Stuck at Toshiba BIOS Splash Screen

Not sure what to do here with this one...
Bit of history... we bought my niece a used laptop for surfing/movies which worked fine when I had it a few weeks setting it up and such, she had it a week and it's now dead. Some days it works, some days won't even turn on. So, after much work determined it to be a motherboard issue, and since it was a $200 DELL, we optedto buy another laptop.
I grabbed a used Tecra M3, been playing with it all week, games, surfing, you name it, seemed a gtood solid performer. I give it to her, she goes upstairs, plugs it in, powers on and just sits at the splash screen.
Two nephews have no issues with theirs, wondering if possible the power outlet surging and killing the systems? She's 16, so (hopefully) knows how to handle a laptop carefully.
Regardless... can't afford another dead laptop. Stuck at startup BIOS splash screen, won't go beyond that. Won't let me into the BIOS, and if I hit too many keeps too many times, laptop just beeps per keystroke.
Any advice?
Solved!
Go to Solution.

Well, not much of a support forum... 2nd posting and neither issue I had had any responses at all.
In case someone see's this because having the same issue, the hard drive was very loose, barely making contact and fell off when I touched it. Pushed it all the way back in and works fine. Pegs on the panel designed to prevent the drive from becomming lose, not very good, still allowed the drive enough wiggle room to shake loose.

Stuck on select a keyboard screen

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