Stuck on White screen and pinwheel after installing Leopard

Tried to install Leopard last night, everything appeared to go fine. But this morning when I woke up the screen was stuck on a white screen with apple in the middle and the grey wheel below it (yes it is moving) so I think the cd just wont finish running. Problem is can not get the disc to eject or the computer to do anything. Have tried everything I could fine on website including turning off and unplugging for 30 minutes but when turn back on still get the same screen. Help, Im new to Mac and very frustrated. Thanks

When you turn on the computer, hold down the mouse button. The disk should eject.
Did you notice if the disk passed the selfcheck.
Leaving an optical drive running actively overnight is not a good idea.
During any install, it is always best to babysit it. That way you can quickly spot anything unusual and take care of it immediately. You can also see the progress and read any information screen that pops up.
After you remove the DVD, the system may still not boot for other reasons, but if you have problems, restart it and hold down the shift key to enter the safe mode and see if it boots.

Similar Messages

Stuck on white screen during reboot after installing Snow Leopard

I had no problem with installation, but am stuck on the white screen during automatic reboot. I manually ejected the disc hoping that would help. I am not sure how to get past this white screen of death. I tried to reset the PRAM but nothing I do will get me past the white screen.

I am having this problem right now. It just goes to white screen during the installation right after rebooting. Just before rebooting it tells me to be 'ready' with the second disc, but then reboots and goes to white screen with apple logo and spinning gears....am I supposed to be putting the second disc in at this stage? Shouldn't it be prompting me to do something? Did either of you figure a way around this? Any help much appreciated.

Intel Imac stuck at white screen and 3 beeps sound continously....

Intel Imac stuck at white screen and 3 beeps sound continously when power on. Pls help......

Well Barry, as for the Ram, all this while are install by apple technician since very day i bought iMac on july 2008. Just wondering What's actually went wrong..
Very first day I bought iMac, few days later, system cant even on. AppleCare Centre exchanged a new set of iMac.
two weeks later, i notice several dead pixels appearing on screen, call to log a case with them, later on, they changed a new panel.
After several months pass, been using happily with iMac... but since now, this problem occurs. So fastrating... My third time encounters problem with iMac. sign
Any suggestion? If not, I guess i have to bring this bulky iMac to applecare centre again. sign

HT1338 i cant get in to os system. the screen just stuck in white screen and apple logo

i can not get in to my os system. the screen just stuck in white screen and apple logo

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

HT201412 my ipod touch 4g is stuck on white screen and none of the buttons work and holding home and sleep button doesnt work either

hi im abishek and my ipod touh 4 g is stuck on white screen and holding he power and hoe button doesnt work.what should i do?????!!!!!
and also my ipod doesnt show upp on itunes so i cant restore it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone 3gs does not restore and is stuck on white screen and a message in itunes which says "waiting for itunes" plz help.

My iphone 3gs does not restore and is stuck on white screen and a message in itunes which says "waiting for itunes" plz help.
i have tried to restore it to different firmwares, tried resetting ,dfu mode , different systems etc etc nothing worked

My iphone 3gs does not restore and is stuck on white screen and a message in itunes which says "waiting for itunes" plz help.
i have tried to restore it to different firmwares, tried resetting ,dfu mode , different systems etc etc nothing worked

I have a white screen at startup after installing Yosemite. Help!

imac 2011 goes to white screen and black cursor during startup

Hello Hackdog1,
It sounds like you are unable to boot your Mac after updating to Yosemite I would recommend you use the troubleshooting in the following article to help resolve the issue:
Mac OS X: Gray screen appears during startup
Start with these steps, and work your way down the rest of the article if needed:
Disconnect, test peripheral devices and network cables
Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).
Disconnect any Ethernet cables.
Start up your Mac.
If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue. Connect one device, then restart your Mac to test for the issue. Repeat the process until you locate the device at issue. Make sure the device is powered if it needs to be to operate correctly. Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Try a different cable with the device if possible (such as a different USB or FireWire cable).
Note: If you have multiple peripheral devices and the issue only occurs when they are all connected, but not when each device is the only peripheral connected, see the Additional Information section below.
If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead. Try starting with no keyboard and mouse connected, then connect them after start up. Also, try a different USB port on your Mac.
If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected).
Thank you for using Apple Support Communities.
All the very best,
Sterling

System stuck on white screen and beeping sounds

Power button turns screen from black to white and computer starts making intermittent beeping sounds. Tried SMU reset, hard reset, disconnecting cables but the problem stays the same. Any other suggestions.

I had a similar problem on my 24" iMac purchased Dec 07. It was OK from a cold boot, but would go to the white screen and 3 beeps on any reboot. If I held down the Option key I could select the only disk and it would boot OK. I tried detaching all external disks - no change, ran HW diagnostics, - showed no problems. Ran disk verify/repair from CD, no errors. System info showed no problems with POST or the DIMMs.
I first re-seated both 1Gb DIMMs - no change.
Swapped the DIMMs into opposite slots - no change.
I removed one, fixed the problem.
I put in the suspect one by itself - problem returned.
This is original RAM that came with the system, trying to get the suspect DIMM replaced now, but system is OK for the moment on 1GB.

MacBook Pro hanging with blue screen and spinner after installing Software Update

Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
I was wondering what should I do? Do a force restart? Or leave it overnight?
Also, where can I find any information on what error is causing this issue?
I appreciate your responses and help.
By the way, I installed Mac OS X from a USB stick that has the original image of the disk installer that came bundled with my computer.

Kappy wrote:
Force a shutdown. Do not restart yet, but first do the following:
Repair the Hard Drive
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Next, boot into Safe Mode then restart normally.
Hi Kappy,
Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

White screen of death after installing Macfuse

I had a well running MacPro hexa 3.2 (upgraded from a quad 2.6G hz) under ML and since I needed to backup some files from an ext3 drive I looked up how to mount them.
The proposed solution was to install both OSXFuse and Fuse-ext2, which I did. I could access the file through a recovery utility, but it did not mount; since the guide suggested to restart in this case,
I did. And it started showing the white screen, not responding to startup DVDs, disconnecting, all possible known key combinations.
Unfortunately I don't have a boot USB key, but given the boot DVD does not work Indoubt it could help.
Any known solution?
Thanks in advance
Maurizio

Thanks, this worked. I knew this and I had connected to the front connectors, the back ones instead worked.
I booted in safe mode, and then I could reboot normally and it worked, but now the ext3 drive does not mount anyway. I find some folders with the name of the drive but there's a No access sign and they are given as 0 MB.
So, good I still have my machine working, but no ext3 backup yet. TO stay on the safe side now, I'm trying to see if I can find a Win XP driver on an old PC I don't care too much about...

2011 Macbook Pro Stuck on White Screen and Won't Shut Down

Greetings,
I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
Thanks.

thecloakedone wrote:
I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
                                                  *Audacity
                                                  *CleanMyMac
                                                  *Mirage
                                                  *Handbrake
                                                  *MiroVideoConverter
                                                  *RecBoot
                                                  *SuperDocker
                                                  *PlistEditPro
That's all. Everything else is either from Apple, Adobe, or is downloaded from the app store.
Were you using any of them when the issue occurred (or just prior to it)?
Have you looked for updates on all of them?
If you want to do some digging, open Console and look at the logs at, and just prior to, the time of the issue.

IPod touch 3rd gen stuck on white screen and not recognized in iTunes

So basically I dropped my iTouch in water, removed it and left in a bag of rice for 2 weeks and now the screen is a gray/white colorway and won't show up in iTunes. I've tried doing a hard reset but I can't see if that even works or has done anything. Does anybody have any ideas or solutions for me!?

Apple doesn't repair it. If there is no sign of abuse, they replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.

Mac cycling through blue startup screen and desktop after installing app...

Hi again folks! I'm hoping I can pick your brains on this one, as it's got me scratching my head here...
My fiance just accidentally installed a 64bit version of Handbrake on her white macbook (running Leopard 10.5.8, I believe). The battery on her macbook is completely drained (to the point where it won't hold a charge at all), so she has to keep the laptop plugged in at all times. Supposedly (I wasn't actually there for this event), the laptop got unplugged during installation of this 64 bit app.
When she plugged the laptop back in, it boots into the desktop for about 1 second and the goes back to the blue screen for about 6 seconds, and then back to the desktop... rinse and repeat.
Now I've tried getting her to do a safeboot, which appears to do something similar (she gets the Safeboot login screen, except when she tries to login in, it just kicks her back to the login screen.)
What to do? I'm in another city right now (go figure) and can't actually fix it for her other than providing directions to her. I will have access to the laptop by sometime tomorrow, so I can take a shot at fixing it from there...
Does anybody have any suggestions of things to try in the meantime?
Seems to me, if it's just a matter of having a 64bit app installed on a 32 bit kernel, this should be relatively easy to fix... yes? Thanks for reading.

I would do the disk repair to start. If the drive is OK then you may be able to do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Problem with black screen and crashes after installing windows 7 and bootcamp

K, so I partitioned my internal HD using Bootcamp, installed a new copy of Windows 7 Home, put in my Mac OSX disk and installed the additional stuff. I can successfully log in to Windows and open the browsers I have installed: Comodo dragon and Mozilla FF. McAfee auto installed with FF and I have Comodo Antivirus installed.
However, within minutes of use, my screen goes black, the computer does not shut down and reboot, I have to press the power button and wait a few secs for it to shut down then reboot. This has happened from both browsers while in Windows on Facebook in a game; while trying to save an attachment from an email via webmail and also while checking the inbuilt Windows settings for the display.
The latter produced the following report (below) on reboot and when I hit the "look for a solution" button, the actual window vanished after a few secs.
2 additional bits of info which may or may not be related:
a) running windows troubleshooter I discovered I have prob with:
driver for Inter (r) 5 series /3400 series chipset Family USB Universal Host Contoller - 3B3B
- I Googled this and it seems a common prob. Tried the reinstall, didn't work, so disabled it as suggested on some of the forum posts.
b) The OSX side of my computer seems to run fine most of the time, tho I have had the odd back screen, then wait, press reboot to power on and off in past as related in this post last month: https://discussions.apple.com/thread/4844797 (maybe a kernal panic..???)
Would anyone know what is causing these probs or what I can do about them? My computer is no longer under warranty and the couple of times I had probs while it was, I was told the probs were to do with the power supply and given a new one, I'm not sure if they looked at the logic board. The OSX side has also had an ongoing prob to do with sudden shrinkage of the image content, which I mentioned to the geniuses at the Apple store b4, but as it wasn't acting up there they couldn't do anything about it... ( looks as tho sm1 changed the screen resolution and whatever is in the browser window shrinks, tho desktop, is never effected - if that makes sense!.)
All in all tho, does make me wonder if the prob is based in the graphics switching..???
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    2057 Additional information about the problem:
BCCode:    333
BCP1:    0000000000000001
BCP2:    0000000000000002
BCP3:    0000000000000003
BCP4:    0000000000000004
OS Version:    6_1_7601
Service Pack:    1_0
Product:    768_1 Files that help describe the problem:
C:\Windows\Minidump\032413-20872-01.dmp
C:\Users\KittyH\AppData\Local\Temp\WER-166952-0.sysdata.xml Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

When booting up hold down the option key and pick the Mac startup disk. To make it automatic, once in your Mac side go to preferences, startup disk and pick the Mac disk. Next time you boot up it will boot up to Mac OS.

Black screen and looping after installing and updating Mountain Lion on Macbook pro 2011 13 "i5 2.4Ghz

After first installing the new Mountain Lion upgrading Lion on my Macbook Pro was a little slow, so I decided to format and install Mountain Lion via a thumb drive. After installation on my Macbook Pro was restarting all the time and showing a black screen with codes on the screen. I decided to reformat and reset the PRAM, and that seems to have worked. Occasionally a black screen appears with the codes and my macbook restarts again. Last night I updated the Mountain Lion and error and looping retornartam. I thought I had lost all my works, do more entered in the login screen. I turned off my macbook, went to sleep and this morning I called and finally worked Do not know what's going on in my friends' macbook not occur this problem. The macbook them is the 2011 13 "i5 2.0Ghz and another 2010 and they both work perfectly with the Mountain Lion.
Below is the error that occurred this morning after login.
Interval Since Last Panic Report: 1690 sec
Panics Since Last Report:          1
Anonymous UUID:                    67D1DCE1-6759-7BF0-6682-40BCBB09D01B
Thu Sep 20 07:24:10 2012
panic(cpu 2 caller 0xffffff80206b7bd5): Kernel trap at 0xffffff8020687d02, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00007ccd02000009, CR3: 0x00000000228a6000, CR4: 0x00000000000606e0
RAX: 0x00007ccd02000001, RBX: 0x000000000000003e, RCX: 0xffffff8020cbd000, RDX: 0x000000000000003e
RSP: 0xffffff8110da3720, RBP: 0xffffff8110da3740, RSI: 0xffffff8031ef80c8, RDI: 0xffffff8020cbd000
R8: 0xffffff8031ef7750, R9: 0xffffff8031ef0438, R10: 0xffffff8020cbcc20, R11: 0xffffff814c6e0000
R12: 0xffffff8033b0ec00, R13: 0xffffff8033b0ecb0, R14: 0x00000000000000c1, R15: 0xffffff8031ef0438
RFL: 0x0000000000010296, RIP: 0xffffff8020687d02, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007ccd02000009, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8110da33c0 : 0xffffff802061d626
0xffffff8110da3430 : 0xffffff80206b7bd5
0xffffff8110da3600 : 0xffffff80206ce4ed
0xffffff8110da3620 : 0xffffff8020687d02
0xffffff8110da3740 : 0xffffff802065f445
0xffffff8110da38a0 : 0xffffff8020681b58
0xffffff8110da3bf0 : 0xffffff802065e1b4
0xffffff8110da3c50 : 0xffffff8020a52e4f
0xffffff8110da3d40 : 0xffffff8020a53052
0xffffff8110da3d70 : 0xffffff7fa1e35434
0xffffff8110da3de0 : 0xffffff7fa1e2412f
0xffffff8110da3e10 : 0xffffff7fa1e33afe
0xffffff8110da3e60 : 0xffffff8020a3181b
0xffffff8110da3ea0 : 0xffffff8020a3133e
0xffffff8110da3f30 : 0xffffff8020a2d2d0
0xffffff8110da3f70 : 0xffffff8020a31e99
0xffffff8110da3fb0 : 0xffffff80206b26b7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD3000Graphics(8.0)[EAD976F9-7469-3F17-AB8E-6A039213 8DCB]@0xffffff7fa1e06000->0xffffff7fa1e67fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fa0caf000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa11fc000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa11b9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x0000000020400000
Kernel text base: 0xffffff8020600000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 22884276012
last loaded kext at 22356664762: com.apple.driver.AppleMikeyHIDDriver          122 (addr 0xffffff7fa1d76000, size 20480)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.1f2
com.apple.driver.AppleHDA          2.3.1f2
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.AppleIntelHD3000Graphics          8.0.0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.iokit.IOBluetoothUSBDFU          4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
com.apple.driver.AppleMuxControl          3.2.11
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBTCKeyEventDriver          235.4
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.2.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AirPort.Brcm4331          602.15.22
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleUSBUHCI          5.2.5
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.1.1
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.1
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
Is there a hardware problem?
thank you

Before you upgrade, make sure all your software supports it based on post July, 25, 2012 reports on
http://roaringapps.com/apps:table
Reports prior to this date are unreliable, as they are likely with beta releases of Mountain Lion to developers. Other pitfalls to realize include:
https://discussions.apple.com/docs/DOC-3761

Stuck on White screen and pinwheel after installing Leopard

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