Stuck on "Zen Micro" screen... help

When I turn on my Zen Micro, it shows all the normal screens like "creative" and etc. But after the drop of water screen, it goes to the Zen Micro screen and stays stuck there. I've already tried rebooting and disk cleanup and it still does the same thing. Any suggestions?

Have you tried upgrading the firmware or formatting the player?
Note that both option erases all contents on the player.
If both suggestions does not help, it's best to get in touch with support.
Message Edited by KokChoy-CL on 02-22-2008 02:42 PM

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