Stuck with a blank ipod
I am stuck with a blank ipod and I am fresh out of ideas. I have and older ipod, a 15 gb with a touch wheel, and I use itunes on a windows xp computer. I have roughly 9 gb of music on itunes and my ipod. I woke up a couple of weeks ago and found my ipod completely empty. I can still access all of the menus, but there are no songs on the ipod. i checked my itunes, and all of the songs and playlists are intact. since then, i have been unable to load any songs on the ipod, itunes will not recognize the ipod. In fact, my computer no longer recognizes the ipod. when i plug the dock into a port, the computer will list the ipod as a drive, usually G. however, when ever i click on the drive with the ipod, it will not repsond. this is true no matter how i try to access the ipod from windows. the computer recongizes the ipod, but will not let me access it. i tried everything listed in the help section, but nothing has worked. i tried resetting the ipod, deleting and reinstalling both the ipod software and itunes. i tried updating the ipod software, and tried plugging the dock into another port. still, everytime i click on the ipod icon, it freezes and i have to cancel the program. i have no idea what to try next, and was hoping for some guidance with my problem. Any help would be appreciated.
older 15 gb with dock and touch wheel Windows XP
I'm having a similar problem. I have the same iPod it sounds like as captainraoul. Yesterday I uploaded new songs to the iPod and when I tried to listen to it today, there weren't any songs on the iPod. When I plugged the iPod into my iBook, iTunes froze and I had to force quit. Since then my iPod screen is displaying a cd with a magnifying glass on the screen. When I try to plug it in to restore the iPod my laptop doesn't recognize it.
Please help.
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Help I just get stuck with the blank screen and the white circle
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i dont know how to do pls help.Try connecting the device to your iTunes library and restoring it. If necessary place the iPod into recovery mode using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help
You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
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My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!
Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod is stuck with a picture of a USB chord with an arrow pointing to an itunes logo....what is this and how do I fix it? I did look at the "printers and devices" section on my computer. It shows an un identified "apple" device that is in "recovery mode" but that is. I tried to trouble shoot it there but no help....
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
i got my ipod touch 4th generation and when i first connected it to itunes it would say device found on my computer but on itunes it would say no device found so im stuck with the connect to itunes symbol on my ipod touch like when u first turn it on
Try here. Start with the one the best fits your symptoms.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
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My ipod classic have no software and I am stuck with it. It was formatted for apple but I use windows 8. Please help. Thanks in advance.
Hello there, DrDhillon.
The following Knowledge Base article goes over the steps that will help you resolve your issue:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i have an ippd touch 2g , a part of my keyboard won't work , i can type letters but i can't type numbers . please help i'm stuck with emojis keyboard
Try restarting the iPod by holding down the lock and home button together and then slide the power button to turn it off and then wait 10 seconds and start it up again. If it is not a reset issue then it may be a hardware issue. Is your iPod damaged or have you dropped it recently? If it is a hardware problem then you may not be able to fix it. If your iPod has multitasking options like the new iOS devices, close out the app and then try again, it should reset your device to letters instead of emojis.
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HT201210 my Ipod is stuck with a picture of a connection and Itunes showing..
my Ipod is stuck with a picture of a connection and Itunes showing.. my Itunes says it is unable to recover it,
what should I do..the Ipod is stuck in this screen and nothing happens if I turn it on or off...Due the unsuccessful updation your iPhone has stuck in recovery mode. you need to download the iOS 7.0.2 from the following link http://appldnld.apple.com/iOS7/091-9872.20130924.2wc82/iPhone4,1_7.0.2_11A501_Re store.ipsw and restore your device manually,please make sure you have all the backup stored since this will be a restore not an update so you data will be lost and you will have to restore your data from backup.You can do this by shift + mouse click the restore button in iTunes this will give you an opendialogue box to select the iPSW from which you want to update your iPhone after that have some patience and let the iTunes complete the installation and enjoy iOS 7.0.2.
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there is no option in my ipod for credit card as none. so what shoud i do am stuck with it.and i dont have any credit card so from where am i going to fill that option?
There are instructions on this page for how to create an account without giving a credit card number (i.e. select a free app and create an account) : http://support.apple.com/kb/HT2534
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How do I fix my ipod with a blank screen?
How do I fix my ipod with a blank screen?
Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod 2g won't start up it is stuck with boot screen and a loading spinner
My iPod 2g won't boot up it is stuck with a loading spinner and the apple logo, when I try to restore it iTunes refuses to restore.
You said:
when I try to restore it iTunes refuses to restore.
Why can't your restore? Error message?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm trying to use as an ipod. Today when after I updated it, it is stuck with a picture of a plug, an arrow, and itunes logo. Please help. I've tried resetting. Thanks
Did you try to restore it with itunes it should work then.Or try and reset it by going to settings/general/reset. If it doesn't work than go to apple some time and tell them about the error if they don't fix it than I am confused and have no clue what to do.
< Edited By Host > -
I PURCHASED IOS 3.1.1 ABOUT 2 OR 3 YEARS AGO WHEN I GOT THE IPOD, I SWAPPED MY OLD I TOUCH AT THE GENIUS BAR AT THE APPLE STORE, SO NOW IM STUCK WITH 1..1.5. HOW CAN I REDEEM THE UPDATE I BOUGHT ON THIS NEW SWAPPED OUT?
Contact iTunes
Apple - Support - iTunes Store - Contact Us
If you have the same computer on which you originally did theupdate, have you trued restoring the iPod? The 3.1.1 update should stillbe on yur computer. It is located here on a PC
ipsw location -
while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?
- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod. If the iPod shows in iTunes then you can try again. However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.
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