Stuck with a message on the touch screen - checking device
This is an officejet 8500 wireless - the computer OS is Vista 64
The touch screen on the printer is stuck with a message that says "checking device" I cannot cancel or stop unless I unplug the printer. This occured after a paper jam.
First, make sure there are no little pieces of paper left in the printer. This document can help you check it out:
Paper Jams.
If you still get the message on the screen, pull the power cord out while the printer is turned on. Wait 15 mseconds. Hold down the # and 6 keys on the front while you plug the power cord back in. This should reset the printer and, with luck, will clear the message.
I am an employee of Hewlett Packard.
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I updated my iPhone 5 yesterday to iOS 8.1.3, now the touch screen isn't responding, keeps opening aps and then get stuck. Can't hang up after making a call. Can't close messages. Have I done something wrong?
Good day catjono,
If you are having an issue with your iPhone's touchscreen not responding, I would suggest that you troubleshoot using the steps in this article -
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but the touch screen doesn't work to unlock the phone or select anything. We want to save/transfer pictures, contacts, and music to the replacement phone.
Try backing it up to your computer with iTunes. Connect it to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer you apps and other purchased media to your iTunes library.
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If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no icon)
Hey linfrommi,
Thanks for the question. I understand that you are having trouble locating some application after the update to iOS 7. To troubleshoot this issue, let’s reset the home screen layout of your iPhone, which should move all of your applications to the second “page”:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
Thanks,
Matt M. -
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Try this for the freezing
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
Or if they don't work put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414 -
is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes ?
it would be very important to put the data from iphone 5 to my new 5s ..
looking forward to get some help
thxYou cant unlock your phone unless you put in your password. It may be possible that the apple store could do something about it.
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Is there a way to work with the touch screen on photoshop?
i have a laptop and i want to use the touch screen to draw in photoshop.
can anybody help me?
thanks!Not with the regular Adobe Photoshop that is the subject of this forum.
Adobe has some touch applications including Touch Photoshop about which I know nothing. Try exploring the Adobe Touch forums:
Adobe Photoshop Touch for tablet
Photoshop Touch for phone -
Mine is i-phone 4 16G. Feel so sorry upgraded to IOS 7.0.4 which slow down my phone dramatically and less responsive with the touch screen. And in times it frozen on me, the worst. Anyone has the magic wand to downgrade the IOS back to 5 o 6...
There is no way to downgrade to a different iOS. Apple does not support downgrading. See this link regarding speeding up the iPhone 4. http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
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I am having trouble with the touch screen. When I press - on the glass surface sometimes it doesn't respond back. I updated my software.
This Apple doc might help ya out -> iPhone, iPad, iPod touch: Troubleshooting touchscreen response
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Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My iPad is frozen with a message on the screen that says "iCloud backup is full" and it gives me the option of cancel or settings but will not go to either one or allow me to exit the message. How can I restart? It will not let me turn off or doesn't help to plug into computer
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Data will not be affected. -
Are there any other left eye dominant (or left handed) iPhone users that experience problems with the touch screen keyboard selecting the letter next to the one you'd intended..?
It's either hand right or left.
I have the same issue myself. Not sure if it's b/c my fingers are too big or if I'm really missed the letter on the keyboard. -
How do you stop inadvertent contact with the touch screen? Why no Lock Button? Doesn't anyone work out at Apple?? MY Gen 7 also doesn't link to workout equipment automatically like my Gen 6 and I can't stop the bloody voiceover. Any thoughts?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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