Stuck with a white screen

Hi, I get the startup sound immediately followed by a white screen. 2011 Macbook Air latest OSX (I think)
Tried holding option key - nothing
option cmd P + R - nothing
option cmd F + O nothing
I'm not very techie at all! is there an easy fix?
The last thing I did was a windows 7 update (bootcamp) which required a shutdown restart, the restart gave me this white screen
Thanks

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
  1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
  2. Press the Eject button on your keyboard.
  3. Click on the Eject button in the menubar.
  4. Press COMMAND-E.
  5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

Similar Messages

  • HELP!!!  My itouch screen is stuck on a white screen :(  I tried to rebot but it doesnt work :(

    Please help!!! My itouch screen is stuck with a white screen.  I tried the rebot, but its still white

    Try #2 and 3 in link below. If neither help, contact Apple for service. You most likely have a hardware issue.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • Help I just get stuck with the blank screen and the white circle

    help I just get stuck with the blank screen and the white circle after i erase all content and setting
    i dont know how to do pls help.

    Try connecting the device to your iTunes library and restoring it.  If necessary place the iPod into recovery mode using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • So I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes

    MMy phone been stuck in recovery mode tried to restore it nothing worked what can I do its at mobile iphone 5sSo I have a tmobile iphone 5s and it's stuck on the white screen with black logo I tried restoring it with iTunes & iTunes is just telling me errors and my iphone would shut down put a blue screen then go back with the white screen

    Has the phone been unlocked officially? Has the phone been jailbroken in the past? If yes, these could be reasons for the behavior of the phone.
    iPhone: About unlocking
    Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

  • Macbook was frozen, did a hard shut down, when powered up it is stuck on a white screen with a rotating dial

    macbook was frozen, did a hard shut down, when powered up it is stuck on a white screen with a rotating dial

    Sounds like the 'white screen of death'.
    Try rebooting your phone. Take the battery out for a few minutes then re-insert battery and see what happens. It may take some time to reboot. There have been numerous "fixs" for this problem, but until RIM come up with a definitive answer to stop it happening, then really theres nothing we can do except try some things. The battery pull has been offered on a few forums and some say it worked for them. Worth trying again.
    You could always try THIS 
    but that seems a bit extreme, but may work if the reboot doest. Do you remove the battery whilst its still on? thats how you normally do a reboot. take batt out whilst powers on. Sorry if this doesnt help, but i know theres people all over the net that get this issue.

  • My macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on.

    my macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on. i don't know how to get it to progress past this loading page.

    Resetting your Mac's PRAM and NVRAM
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    If you are not using Lion, Mountain Lion, or Mavericks then use the following procedure:
    Resetting your Mac's PRAM and NVRAM
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • TS1367 My MacBook turned on but is stuck on the white screen with the apple and the loading circle.

    My MacBook turned on but is stuck on the white screen with the apple and the loading circle.

    Hi there Mpontari,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    -Griff W.

  • How to deal with the "white screen of death"?

    My 1 hour old iMac (27 inch i5) just died. I had used it for less than 30 mins when it downloaded an OS update and rebooted. Then it refuses to boot, stuck in a white screen.
    After that I slid in the recover disk and used the disk utility to restore the HDD as in the recover manual. It then spent 30 mins recovering,. However, on re-start it is still stuck in the white screen of death.
    What do i do now?

    Hi anerjee;
    With a brand new Mac, personally I would not mess with it. I would take it back to Apple and ask them to fix it.
    Allan

  • McBook Pro Mac OS X 10.7.4 stuck on the white screen on shut down.

    I would appreciate help on this.
    When choosing to shut down my MacBook Pro it closes everything and then gets stuck on the white screen. Unless I press continuously the on button it just stays there...
    Any ideas what the problem might be?

    Just wanted to add my own insight to this thread. I do have the same issue.
    - I'm using a Macbook Pro 2011
    - I'm using OSX Lion with full disk encryption (That's FileVault I think)
    - I'm using Paralles Desktop Build 7.0.15094
    - I'm using alot of different development USB peripherals (routed to a Windows 7 virtual machine)
    - The installation of the 10.7.4 might not have completed 100% ... it was also stuck ( can't remember if it was re-booting or if progress bar never reached 100% ) for several hours (I basically let computer do whatever it needed to do overnight, I figure it might have to re-encrypt a large (if not all ) part of the disk ) so the next morning I simply shut it off.

  • IPhone 3GS works fine, unless I the screen goes black after no use.  Then I'm stuck on the white screen until I reset the phone.

    The title kind of sums it up.  After having my 3GS for over a year without issue, it started acting up today.  I had my phone on my desk at work, and had been checking my e-mail, news, and web intermittently throughout the morning.  I set the phone down, in it's typical spot without issue.  No dropping, no hits, no...nothing.  Just set it on the desk and go about my work.
    The next time I pick up the phone to use it, and hit the button, I'm greeted with an all-white screen.  WTH?  If I press and hold the home button the phone makes a "dunk" soud, like maybe I'm enabling the voice feature.  Long story short, I can restart the phone, and reset the phone, and it's fine.
    UNTIL the screen goes dark from inactivity.  From that point on, it will ONLY come back in the full-white-screen mode UNTIL I reboot it again, in which case it's again functioning normally...UNTIL the screen goes black from inactivity.  I can hear the phone make text-alert noises as texts come in, my e-mail continues to download regularly, etc.  But it stays stuck in this white screen anytime the battery saver turns the screen black.
    Any ideas on this?

    So, I've received and installed a replacement digitizer screen / component.  The good news is that the digitizer works just fine!  Screen swipes, finger tracking, etc are all great.
    The bad news...is that it didn't fix my white screen issue.  Same symptoms...everything works fine at boot.  As long as I keep the screen from going dark, everything continues to work fine (rapidly consuming battery, of course).  If, at any time, the screen goes dark (get a call, accidentally press the top button to shut down the screen, etc), the screen will only come back on as a white screen. 
    All touch components are working fine at this time.  I've grown to remember where the "power down" swipe is located, so I press and hold the power down button, then swipe where I know the "power down" swipe is located.  Phone will shut down.
    Restart the phone, and repeat the process.  Anyone have any other ideas? 

  • Boot stucked on a white screen & gray apple

    Hello,
    I am using an Imac purchased in 2010, operrating a Maverick OSX system.
    Since 2 days, my Imac does not boot and gets stucked on the white screen with a grey appel, and a small grey square sticked to the mouse cursor.
    I tryied all tips & tricks suggested by several osx websites (after having disconnected peripherals), I mean:
    - reset nvram
    - start in safe mode, I checked the hard drive with the disck utility and corrected several permissions; but the reboot gets fixed at the same level
    - fsck
    - resinstallation of a time machine system backup
    - installation of a new version of osx
    Noone of those operation helped.
    Thinking it was an hardware element which had an impact of the OSX operations, I tryied to boot on the my Windows 7 via Bootcamp, and the Windows OS worked properly on my Imac !
    So I really don't know what to do next; do you have an idea ?
    Thanks in advance for your help .
    Nicolas

    Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
    Startup - Gray Screen
    Startup Issues - Resolve
    Startup Issues - Resolve (2)
    Startup Issues - Resolve (3)

  • Macbook Air starts with a white screen and permanent "poing"-sound...

    Macbook Air starts with a white screen and permanent "poing"-sound...
    Tried SMU, PRAM, MMU resets, but nothing helps...
    Thank you for your support.

    You need to take it in for service, it may be a stuck key or component failure.

  • My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working.

    My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working. It's only 3 months old and was working perfectly fine 30min before this happened.

    Hello Kierasully,
    I would start your troubleshooting with the article below for issues of not being able to log in to your Mac. Start with booting up in to Safe Boot as well as resetting PRAM on your Mac. If that does not work, then verify the hard drive with booting to the Recover HD and go to Disk Utility to verify it.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/en-us/ts2570
    Regards,
    -Norm G. 

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • When I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    when I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

Maybe you are looking for