Stucked at Safe mode (windows 8.1)

It's been 5 months that my Hp laptop stucked at safe mode.
5 Months ago i tried to delete Eset Smart security from my laptop, the program said that the best way to do it is by Safe mode, so i reboot my laptop and then it asked for a password, so i enterd my normal password for every account i have, and it said it's
incorrect.
I tried tutorials of hacking into the laptop, tutorials of passwords recovers, not working.
Because it's a safe mode, no network.
I need a solution that will leave my data in my laptop, i have pictures, works, programs, important stuff.
Please help.

Hi,
Which account did you choose when you logon Safe Mode? To uninstall Eset Smart, you can also uninstall it at normal mode.
How about using system build in Administrator account to logon Safe mode? Have you tried yet?
Roger Lu
TechNet Community Support

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