StuckThreadMaxTime, exceeds(more than 600s) server is getting crashed

Hi All,
We have one functionality like bulk warranty and entitlement, where user can upload a text file which contain more than 1000 lines. If multiple users are uploading at a time, separate thread is creating for each users and it exceeds StuckThreadMaxTime, more than 600s, web logic server getting crashed, and production application is getting down. It would be grateful if any one can help on this.
Thanks&Regards
Pullarao Nelluru

If its only this MMC might try them over here.
https://social.msdn.microsoft.com/Forums/en-US/home?forum=biztalkgeneral
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Oracle 10G Enterprise Edition and Tuxedo 9
glibc-2.3.4-2(i386)
Machine details :
[mduser@gkp32gfw77iupq2 bin]$ uname -a
Linux gkp32gfw77iupq2 2.6.9-5.ELsmp #1 SMP Wed Jan 5 19:30:39 EST 2005 i686 i686 i386 GNU/Linux
exec BBL -A :
process id=3286 ... Started.
Booting server processes ...
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CMDTUX_CAT:819: INFO: Process id=3287 Assume started (pipe).
exec TMS_ORA_MD -A :
CMDTUX_CAT:819: INFO: Process id=3290 Assume started (pipe).
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Check the output generated by gdb.
[mduser@gkp32gfw77iupq2 bin]$ gdb TMS_ORA_MD core.3287
GNU gdb Red Hat Linux (6.1post-1.20040607.62rh)
Copyright 2004 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB. Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)...Using host libthread_db library "/lib/tls/i686/libthread_db.so.1".
Core was generated by `TMS_ORA_MD -C dom=devmdirect -g 1 -i 30001 -u gkp32gfw77iupq2 -U /home/mduser/m'.
Program terminated with signal 11, Segmentation fault.
Reading symbols from /home/tuxedo/lib/libtux.so...done.
Loaded symbols for /home/tuxedo/lib/libtux.so
Reading symbols from /home/tuxedo/lib/libbuft.so...done.
Loaded symbols for /home/tuxedo/lib/libbuft.so
Reading symbols from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1...done.
Loaded symbols for /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
Reading symbols from /home/tuxedo/lib/libfml.so...done.
Loaded symbols for /home/tuxedo/lib/libfml.so
Reading symbols from /home/tuxedo/lib/libfml32.so...done.
Loaded symbols for /home/tuxedo/lib/libfml32.so
Reading symbols from /home/tuxedo/lib/libengine.so...done.
Loaded symbols for /home/tuxedo/lib/libengine.so
Reading symbols from /lib/libdl.so.2...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /lib/tls/i686/libpthread.so.0...done.
Loaded symbols for /lib/tls/i686/libpthread.so.0
Reading symbols from /usr/lib/libstdc++.so.6...done.
Loaded symbols for /usr/lib/libstdc++.so.6
Reading symbols from /lib/tls/i686/libm.so.6...done.
Loaded symbols for /lib/tls/i686/libm.so.6
Reading symbols from /lib/libgcc_s.so.1...done.
Loaded symbols for /lib/libgcc_s.so.1
Reading symbols from /lib/tls/i686/libc.so.6...done.
Loaded symbols for /lib/tls/i686/libc.so.6
Reading symbols from /home/tuxedo/lib/libutrace.so...done.
Loaded symbols for /home/tuxedo/lib/libutrace.so
Reading symbols from /home/tuxedo/lib/libgiconv.so...done.
Loaded symbols for /home/tuxedo/lib/libgiconv.so
Reading symbols from /home/tuxedo/lib/libusort.so...done.
Loaded symbols for /home/tuxedo/lib/libusort.so
Reading symbols from /home/oracle/product/10.1.0/db_1/lib/libnnz10.so...done.
Loaded symbols for /home/oracle/product/10.1.0/db_1/lib/libnnz10.so
Reading symbols from /lib/libnsl.so.1...done.
Loaded symbols for /lib/libnsl.so.1
Reading symbols from /lib/ld-linux.so.2...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /home/tuxedo/lib/registry.so...done.
Loaded symbols for /home/tuxedo/lib/registry.so
Reading symbols from /lib/libnss_files.so.2...done.
Loaded symbols for /lib/libnss_files.so.2
#0 0x00b4479b in pthread_mutex_lock () from /lib/tls/i686/libpthread.so.0
(gdb) where
#0 0x00b4479b in pthread_mutex_lock () from /lib/tls/i686/libpthread.so.0
#1 0x01a99600 in sltsmna ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#2 0x01404229 in ztcrbh ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#3 0x01404159 in ztcrbp ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#4 0x01403c9a in ztcr2seed ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#5 0x01404bcf in ztvokg ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#6 0x011e0c8d in kpu8lgn ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#7 0x011daef1 in kpuauthxa ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#8 0x011daa2f in kpuauth ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#9 0x01268346 in OCISessionBegin ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#10 0x012a4def in xaolgn_help ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#11 0x012a5338 in xaolgn ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#12 0x0129f6ba in xaoopen_help ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#13 0x0129f7ce in xaoopen ()
from /home/oracle/product/10.1.0/db_1/lib/libclntsh.so.10.1
#14 0x00a17afe in tpopen () from /home/tuxedo/lib/libtux.so
#15 0x0804992b in tpsvrinit ()
#16 0x00a2eff6 in _tmmain () from /home/tuxedo/lib/libtux.so
#17 0x00a20436 in _tmstartserver () from /home/tuxedo/lib/libtux.so
#18 0x0804970f in main ()
(gdb)
We have oracle 10G installed on our Linux 4 Enterprise edition , see the uname –a command output below.
[mduser@gkp32gfw77iupq2 ~]$ uname -a
Linux gkp32gfw77iupq2 2.6.9-5.ELsmp #1 SMP Wed Jan 5 19:30:39 EST 2005 i686 i686 i386 GNU/Linux
Its seems that is crashing some where in /lib/tls/i686/libpthread.so.0.
Our xa open string is:
OPENINFO="Oracle_XA:oracle_xa+acc=p/scott/tiger+sestm=3600+LogDir=/home/mduser/mdsource/log"
RM file content are below.
TUXEDO/D:tuxd_switch:-lrms -lfs
TUXEDO/SQL:tuxsql_switch:-lsql -lusort -lrms -lfs
NONE:tmnull_switch:
TUXEDO/QM:tuxq_switch:-lqm –ltmib
Oracle_XA:xaosw:-L${ORACLE_HOME}/lib ${ORACLE_HOME}/lib/libserver10.a –
lclntsh ${ORACLE_HOME}/lib/libsql10.a –lm
command use to generate TMS is
[mduser@gkp32gfw77iupq2 bin]$ buildtms -r Oracle_XA -o TMS_ORA_MD
[mduser@gkp32gfw77iupq2 bin]$
Please let us know if you required any other information to resolve this issue .
Regards,
Rajesh Kanade

Please check the bash_profile file for user (oracle or root)
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thanks,
Mannan

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0x49300000      /Prod/bea/jdk142_05/jre/lib/sparc/libawt.so
0x4ca00000      /Prod/bea/jdk142_05/jre/lib/sparc/libmlib_image.so
0x51e60000      /Prod/bea/jdk142_05/jre/lib/sparc/headless/libmawt.so
0x49200000      /Prod/bea/jdk142_05/jre/lib/sparc/libfontmanager.so
Heap at VM Abort:
Heap
def new generation total 678464K, used 239751K [0x59800000, 0x842a0000, 0x842a0000)
eden space 657920K, 35% used [0x59800000, 0x67e59228, 0x81a80000)
from space 20544K, 18% used [0x82e90000, 0x83258bc0, 0x842a0000)
to space 20544K, 0% used [0x81a80000, 0x81a80000, 0x82e90000)
tenured generation total 1398144K, used 91656K [0x842a0000, 0xd9800000, 0xd9800000)
the space 1398144K, 6% used [0x842a0000, 0x89c22090, 0x89c22200, 0xd9800000)
compacting perm gen total 74496K, used 74281K [0xd9800000, 0xde0c0000, 0xf9800000)
the space 74496K, 99% used [0xd9800000, 0xde08a7c8, 0xde08a800, 0xde0c0000)
Local Time = Tue Sep 22 12:17:26 2009
Elapsed Time = 94624
# HotSpot Virtual Machine Error : 11
# Error ID : 4F530E43505002EF 01
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)
Kindly help me out to solve above problem ......
Thanks,
Karthik.

The kinds of issues are usually bugs in the JVM, I would check your 8.1 Service Pack / Operating System combination on this page:
http://download.oracle.com/docs/cd/E13196_01/platform/suppconfigs/configs81/81_over/overview.html#1146895
Make sure you're using the latest supported version of the JVM available for your platform.
So if you're using 8.1 SP6 on Solaris SPARC, then you could be using Sun Java 2 SDK 1.4.2_11.
You should also open a support request.

StuckThreadMaxTime, exceeds(more than 600s) server is getting crashed

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