Student discount/ Card rejection

I was on vacation when my student discount ran out.  I am still a college student and would like to keep the discount, but since I was to renew my account on July 27th (it's now August 2nd and I got to read the email informing me of the problem this morning), I fear I'm going to have to pay for a month of premium before I can renew my student subscription.I read that the way to do this is to revert one's account to free and then apply for the student discount again (as the offer "expires" after a year).  However, I can't revert to free until I update my card info.My credit card was frozen while I was on vacation (a bunch of sudden out of state charges sent up red flags and the account was frozen).  I assume that's why the automatic payment wasn't processed on the 27th.  I can't unfreeze my card until tomorrow (when business hours resume).Is there a number I can call or somewhere I can email to sort this mess out tomorrow?  I really don't want to have to pay full price just because I was on vacation.

Hey there , welcome to the community!
Is it giving you an error when you try to cancel your subscription here? It should allow you to cancel without updating any payment details which prevent you from being charged. 

Similar Messages

  • Now that I've graduated am I still entitled to student discount, even though my student card is valid until July 2015

    I've graduated from uni and am looking to buy Dreamweaver. My student card is valid until July 2015, so am I still entitled to student discount?

    Student software discounts, student eligibility | Adobe
    You must be able to verify you are *enrolled* in a qualifying program.
    I think that if you're a graduate now, that ship has sailed -- don't you?
    Nancy O.

  • I bought my mbp i7 15'' with student discount but dindt got any gift app card.

    1 - 2 weeks ago i bought my mbp pro from an store in the netherlands called Mediamarkt (im from the netherlands), with an student discount....
    but dindt got any gift card for 100$ free apps...
    i want to know how i can get the 100$ apps gift because it will really help me with something.
    Thank You Very Much !
    J.R

    Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
    Best of luck.

  • I was charged for Premium and also student discount. And also $1.09 was charged on my card 3 times

    I was charged for Premium and also student discount twice. And also $1.09 was charged on my card 3 times. I do not understand any of this! Please help me? Basically I was charged $25.15 ?

    Hey there and welcome to the community!
    I suggest you use this online contact form. When you get an automatic email sending you to the community, make sure that you reply back to that so you get in touch with one of the staff. You should hear from them in 24-48 hours.
    I hope this helped and if you need anything else, just let me know!

  • I got the student discount but now it's making me enter my credit card info again

    I signed up for premium and then it asked me to verify if I was a student which I did and $5.29 was taken out of my account. Well when I got the confirmation email that I was an eligible student it's asking me to put my card info back in and I don't want to pay twice. What's going on?

    Hello:
    What Country are you currently going to school in that is eligible for the student discount?

  • I am an international student studying in Kettering University, US and i have an isic that is international student identity card. Can you tell me what is the procedure to claim for a discount by using my isic. Want to buy ipad air 2 for education.

    I am an international student studying in Kettering University, US and i have an isic that is international student identity card. Can you tell me what is the procedure to claim for a discount by using my isic. Want to buy ipad air 2 for education.

    Welcome to the US!  I think you can just take your ID card to the Apple store or shop online : http://store.apple.com/us/browse/campaigns/education_pricing
    the site has all the info for eligibility and available items for purchase -- I think you can type in your school to see if on list of approved schools. I think the ID checking is rather benign. discounts are modest from what I recall.

  • Student Discount  in India on macbook pro

    can any budy plz help me?
    i want to know about student discount on macbook pro 2012 (13 inch) in india ,
    & document to submit as proof for same !
    thanks you

    I got my iMac on student discount . I had to submit my college id card and some address + photo identity proof

  • Macbook Pro and Student discount

    Hi,
    I am planning on purchasing the 13 inch mac book pro. I want to take advanatge of the student discount to save $100. Since this Macbook is on sale for $60 off, is the savings combined, or just the $100?
    Also, if I use my school email (for the code) and ID but my parents buy it (card in their name) does this affect anything?
    I appreciate any help.

    Its the sale price plus $100 off.
    An issue might come up with you paying with a parents cc. Technically your name has to be on the card, but if the cc is signed on the back the cashier isnt supposed to check id (or isnt required to) so you should be fine if it is.
    I used to work for Best Buy as an Apple Specialist, but all my comments, posts and opinions are my own and do not in anyway reflect Best Buy. Mostly because I think the exact opposite as Best Buy anyway

  • Can't Renew Student discount - says I'm not eligible

    I've just renewed my NUS Extra Card but can't apply the discount to my account, I get an error saying I'm not eligible. I've read through the forum and checked the following: I've cancelled my subscription(although it is still active for another 28 days or so) but still get the message.I've checked my account is set to country code UKMy postcode is correct. Can anyone help please? Thanks,

    Hey there , welcome to the community!
    Since you currently have an active subscription, you need to wait until your account reverts back to 'Spotify Free' before applying the student discount. It's a little tricky. Sorry for the inconvenience! If there is anything else you need help with, let me know! :)

  • Student discount has disappeared

    I have always paid for spotify at half price (in the UK) by using my NUS extra card. The card is still in date and I'm still a student but I have started being charged full price subscription again. There is no option to change my payment details and add the student card and when I go to the student subscription page it redirects me as I am 'not eligible for this discount'? Doesn't seem to make sense to me. Want to go back to paying half price without cancelling my subscription and restarting it again if possible.

    Hey 
    The student discount lasts one year before it expires. After it expires you should be able to renew it from the student discount page.
    If you are sure you are eligible,
    I suggest you contact support so they can help you
    https://www.spotify.com/about-us/contact/contact-spotify-support/
    If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
    Support usually replies within 24-48 hours.

  • Trying to get Spotify student discount, but it won't let me pay.

    I've been trying to get the student discount for premium. I've already validated that I am a student at a university. But every time I put in my payment information, it gives me the error:  Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I know that my card is working because I've been using it to purchase other things online. It's just not working with Spotify.                                                                                                                                                                                                                       

    I was given a free month and asked to try again after that. My free month expired today and I attempted to sign up with my NUS student discount expecting it to fail but it didn't!!! 1) I visited https://www.spotify.com/uk/student/2) I selected get premium with NUS Extra3) I entered my credit card details - and it accepetd them (this was a probelm with multiple cards last month even though they were fine)4) I entered my NUS number and date of birth5) it worked!!!!! Hooray!

  • Australian purchasing MacBook in London with student discount???

    I am from Australia but want to purchase my MacBook pro in London. I am eligible for student discount at home. Will I be able to get it in London? I have two valid student cards. One for my university and an ISIC card.

    kmbru wrote:
    do you know if when I arrive at heathrow airport if there is somewhere in arrivals I could possibly purchase it duty free??
    Nope.

  • Student Discount no longer applies to me

    So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead of the student discounted $5. What's up with that? I'm still a student at my university, I already submitted a screenshot of my schedule this year to appease you scheisters. (completely ridiculous) You want me to pay $10 now that a year has gone by? Great policy. You see, the only reason I use Spotify is because it's $5. There are plenty of more established music services (looking at you, Google Music) that I will use instead of Spotify if you guys decide to keep this braindead policy of jacking up the price on students. Fix this. I'm still a student. You still want a customer. I will jump to Google Music if you charge me $10 a month instead of $5. And if your policy is to cancel the student rate after a year, WHY IS THIS INFORMATION NOT SHARED? It's like pulling teeth trying to get info from this website. 

    i would like to highlight the problem that we are experiencing. We are STILL students. We were never notified about the ending of our contract as a student. the fact that they can just charge us double the amount that we have been paying is f*cking unacceptable. yes, we enjoy musc at a reduced price, but it is unfair for us to be charged without any notification on my account that i would be charged double from now on. Yes, i understand that the saved their asses by having that written in the contract. i think the real problem that i have is the **bleep**ty customer service that they offer, or should i say DON'T OFFER. no way to contact, no way to call, just discussion boards tht we wait to have commented on by other frustrated cusomers. On top of all of this, i should not have to cancel my subscription in order to apply the discount again on my account. 

  • How much is a student discount

    How much can a student discount offer?

    Apple occassionally offers students a discount around $100-200 depending on computer...or a gift card, or an iOS device in conjunction.
    Check with your Apple store to see what they are doing right now.

  • Do u get college student discount on an ipad ?

    do u get college student discount on an ipad ?

    You can check local retailers. Sometimes they don't have as much of a discount as a 'buy and iPad get a gift card worth....' or 'buy an iPad, get this bundle of accessories for.....'
    You can also see what your college bookstore has to offer. May/may not but doesn't hurt to look.

Maybe you are looking for

  • Is my Macbook Pro dying? (freezing, crashing, trouble at turning on/off)

    Hello,   I'm having some trouble with my Macbook Pro 10.6.8. It was working very fine until last week. I've bought it speakers (for Windows, though the seller said it'd work fine for Mac too). After a few days, my Macbook started to crash a lot, free

  • Why is the Master File names as Version?

    When I import a file into a new project and apply an adjustment a new 'version 2' is automatically generated. This is correct. But why does the system name the original Master (which remains unchanged) as 'Version 2' and shows the adjusted file as th

  • When I updated from Snow Leopard to Lion, a new username was created. I want to merge old   new username

    When I updated from Snow Leopard to Lion, a new username w/administrative powers was created. Trying to merge old w/ new and retain all photos, music, etc of each but can't figure it out. Any ideas on how to do so?

  • Uninstall creative cloud app

    I installed Photoshop cc from within creative cloud and uninstalled Photoshop cs6 (using windows control panel). However Photoshop cs6 still list as an app on creative cloud. How do I refresh creative cloud? Is there a way to uninstall an app from wi

  • How to activate iMovie '08

    Hi there! I have a Mac Pro and so iLife '08 installed. I want to use iMovie, but in the project the movie's have a watermark "Evaluation Copy", but I can't register the product, cause I don't know the MarketingID of the iLife-package. Can someone hel