Student Discount Disappeared

I've been using Spotify Premium with a student discount for about a year but this month I was charged full price. I am still a full time student, so I dont understand why I don't have discount anymore and why I wasn't notified when this was going to happen and if I can be reimbursed for this months extra payment? 

Hi Pete, Im having the same problem. Twice Ive been charged full price and did not recover the funds back (I am a student and was charged 9.99 then 4.99 the next day in april. I wasnt charged the next month, but I paid for three months. Now, it charged me 9.99 again, three months later, but I am still a student. Can you please help me get all of this situated? I cant keep paying more than the agreed amount and spend all of this time to fix this. Thanks for your help! Jonathan

Similar Messages

  • Student discount has disappeared

    I have always paid for spotify at half price (in the UK) by using my NUS extra card. The card is still in date and I'm still a student but I have started being charged full price subscription again. There is no option to change my payment details and add the student card and when I go to the student subscription page it redirects me as I am 'not eligible for this discount'? Doesn't seem to make sense to me. Want to go back to paying half price without cancelling my subscription and restarting it again if possible.

    Hey 
    The student discount lasts one year before it expires. After it expires you should be able to renew it from the student discount page.
    If you are sure you are eligible,
    I suggest you contact support so they can help you
    https://www.spotify.com/about-us/contact/contact-spotify-support/
    If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
    Support usually replies within 24-48 hours.

  • Student Discount suddenly disappeared?

    I've been using Spotify Premium with a student discount for months now.  April's bill charged me full price for Spotify Premium. I've gone back to the Student Discount page, gone back through the process and now Spotify is showing me that my price is back the discounted price. Am I supposed to go through this student verification process every so often? Why didn't I get a notification that my price would be increasing? Is it possible to get the discount reimbursed for April?  

    I was contacted by a spotify rep after posting this with instructions on
    how to fix it. You may want to contact support or post a new thread to get
    their attention.

  • Student Discount, Double Charges, and Mediocre Support

    I have been using spotify for quite some time now. I have paid my fair share of 9.99/mo, and quite frankly, I don't mind paying money to avoid someone or something blaring obnoxiously in my ear every 45 seconds. The one thing that did, and still does, irk me beyond words was when I attempted to sign up for the $4.99/mo deal for twelve months, I was not given the 4.99 rate for a full twelve months...but that was a while ago, and I had since gotten over it...until... Today I attempted to renew the 12 month $4.99 deal and was not only charged once, but twice; both charges appear on my bank statement and not at all on my Spotify Account Receipts. It gets better, though...I wasn't even given the promised upgraded features, and after reading some fine print (lovely) I noticed that I could reuse this offer 4 times (just as long as I am still enrolled in my accredited university, which I am). So, after realizing that Spotify doesn't have a support number, but rather a bulletin board and more-or-less a system to send complaints to, here I am, posting, hoping that I can get reimbursed the money I was charged. Thanks,A very frustrated customer.

    Hello!
    The student discount  must be renewed each year.
    You need to first cancel your current Premium, and once you revert back to Free, you may resubscribe to the student discount.
    Now for the refund, you might want to contact support directly here so they can help you. Keep in mind they will decide your eligibility for the refund.
    If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
    Support usually answers within 24-48 hours.
    Hope this helps! ♫

  • How to get the macbook air by students discount in pune , maharashtra  india

    I want to buy macbook air 2013 128 gb i5 13 inch by student discount
    please tell me how to get the discount in pune , india.

    There is some information regarding this topic at Apple (india) pages.
    http://www.apple.com/in/buy/
    •Are Educational discounts available?
    Education
    To get discounts for Education, call Sales on 1800 425 4646 (toll free)
    or 080 2574 4646, SMS "SALES" to 54646 or email [email protected]
    Hopefully this helps you...
    Good luck & happy computing!

  • Is it at all possible to still get the physical cd's for the CS6 from the adobe website with my college student discount?

    I am currently a college student studying photography and my college gives us a free download of Adobe Creative Cloud Master Collection, but once we graduate it will be deleted from our computers. I graduate in May. I am trying to use my student discount to get the the CS6 Master Collection while I still can, but I would like to get the physical CD's to download the programs, and not the Creative Cloud apps simply downloaded over the internet. Is this still possible at all?

    Meagancon it is likely you will be entitled to receive a download.  You are welcome to download and burn the installation files to a DVD.

  • Is there a student discount for Photoshop CS6?

    I am slightly confused about this, looking for an answer on my own I went through this process:
    I found the page for the Creative Suite 6 Products, and on the right side it says "CS6 or Creative Cloud? If you want all-new versions of your favorite creative software — including Photoshop CC and Illustrator CC — join Creative Cloud. If you prefer the previous version, CS6, you can purchase it here. For upgrade eligibility and purchasing options, see the Creative Suite 6 FAQ."
    So, I went to the Creative Suite 6 FAQ, where I saw the question, "Does Adobe offer education discounts?" with the answer, "Yes. Qualifying full- or part-time students, faculty, and staff of accredited educational institutions can purchase Adobe products at a reduced price." So, I poked around on the checkout page for Adobe Photoshop CS6, but there seemed to be no way to apply an education discount. I then clicked the Purchasing FAQ link on the checkout page, next the Education FAQ link, and from there the student and teacher product catalog under purchase options, but Creative Suite 6 is not listed in any form. The only options presented on the page are Creative Cloud Membership, Photoshop CC, Photoshop Lightroom, Creative Cloud Photography Plan, Photoshop Elements 13 & Adobe Premiere Elements 13, and Photoshop Elements 13.
    Is there another spot with other student discounts, is the CS6 FAQ misleading and there's not really a student discount for CS6, or am I missing something else?
    Thanks for the help!

    Hello,
    all my German sources say "Die Produktion von Adobe Creative Suite 6 sowie Photoshop CS6 Extended, Flash Professional CS6 und Dreamweaver CS6 als unbefristet nutzbare Student and Teacher Edition für Lehrer, Schüler und Studenten wird zum 28.02.2014 eingestellt" >>> translated, something like: ""The production of Adobe Creative Suite 6 and Photoshop CS6 Extended, Flash Professional CS6 and Dreamweaver CS6 as unlimited use Student and Teacher Edition for teachers and students will end at 28.02.2014", see:
    http://www.cobra-shop.de/8833-Produktionsende-Adobe-CS6-Student-and-Teacher-Editionen-f%C3 %BCr-Lehrer-Sch%C3%BCler-und-Studenten
    Adobe's link you will find there: https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=725 3698&store=OLS-EDU
    Hans-Günter

  • In the UK, if i get a student discount, is the warranty covers my macbook pro for 3 years?

    In the UK, if i get a student discount, is the warranty covers my macbook pro for 3 years?
    I bought a new macbook pro yesterday, and I received a student discount, but I found out that my warranty is for just one year.
    Yes I can see at the "Online" Education store, that it should be 3 years, but the thing is I bought this at the "retail" store in London.
    I think it should be 3 years as same as at online store,
    Can anybody help me about this? 

    Call AppleCare UK and ask them.  (44) 0844 209 0611****£0.05p per minute when dialed from a landline within the UK. Call charges may vary when calling from a mobile phone.

  • Do I get a student discount if I purchase an Ipad

    Do I get a student discount if I purchase an Ipad

    I don't believe so. You can check the prices on the education store. http://store.apple.com/us-k12/findyourschool

  • I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students.  I would like to upgrade to the full package with the student discount.  I can not find the option for this. How do I do this?

    I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students.  I would like to upgrade to the full package with the student discount.  I can not find the option for this. How do I do this?

    Hi Djmontanalv,
    Please go through the link below.
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Regards,
    Anand

  • Macbook with student discount

    I've just finished my A levels and will almost certainly be starting university in october. The question is, do I have to wait till then if I want to get myself a student discount?
    Cheers,
    sd

    Student discounts are only available for college and university students. Proof of enrollment is required when you place your order. So, yes, you will have to wait until you have officially enrolled in a university or college.
    Why reward points?(Quoted from Discussions Terms of Use.)
    The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
    Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

  • I have a adobe account  id but my school has one also for me how do i combine them and get the student discount

    I WANNA COMBINE TWO ACCOUNTS SO I GET STUDENT DISCOUNT ON MY ID NUMBER HOW DO I DO THIS

    Crab6970 what Adobe software or service is this in reference to?

  • Will i get a student discount in Thailand if i am studying in India????

    will i get a student discount in Thailand if i am studying in India????

    You will have to contact a local Apple store or reseller to find out the policies on education discounts as we are all fellow users and cannot speak for Apple or its afiliates.

  • Does the mac book pro 3 year care plan have a student discount?

    I purchased my laptop (mac book pro) in march 2014 & I'm thinking of buying the care plan which will be valid for 3 years. Could I know if there's a student discount for the care plan & if it's valid from the date of purchase of the laptop or the date of purchase of the care plan?
    I bought my laptop from a UK apple store for student price & my university is registered as an educational institution on the apple website.

    The care plan extends your coverage from date-of-purchase to the three-year mark, and provides free telephone support for that entire period.
    In general, there are no additional student discounts on the care plan.
    The care plan covers defects in materials and workmanship up to the three year mark. On a MacBook, it does not cover accidental damage or liquid spills. But owners of the care plan have been known to get the 'benefit of the doubt' in close judgement calls about warranty coverage.
    You must choose to purchase it within the first year of coverage, or it becomes unavailable. This is to preclude users waiting until a problem occurs and then buying care. Like any sort of insurance, it remains affordable because some purchases will be covered, but will not need to collect on it.

  • What is needed for the Student Discount?

    Hi, ordering (Well, my parents are. Im just helping) a Mac book soon for my brother who attends NJIT. What would I need to do to obtain the student discount? Is there anything I would need from my brother such as student id or something like that or is it just straight "order with student discount".
    I am wondering this because the Mac book is supposed to be a gift for his birthday, and I dont want him finding out about it heh.
    Thank you.

    If purchasing MacBook at brick and mortar Apple Store,student ID or letter of acceptance must be shown.
    If ordering at Apple Store Online,its on the honor system.Just pick his school out of the list and agree to terms.
    Jim
    PowerBook G3 500 Mhz "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM   Mac OS X (10.4.9)  

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