Student discount has disappeared

I have always paid for spotify at half price (in the UK) by using my NUS extra card. The card is still in date and I'm still a student but I have started being charged full price subscription again. There is no option to change my payment details and add the student card and when I go to the student subscription page it redirects me as I am 'not eligible for this discount'? Doesn't seem to make sense to me. Want to go back to paying half price without cancelling my subscription and restarting it again if possible.

Hey
The student discount lasts one year before it expires. After it expires you should be able to renew it from the student discount page.
If you are sure you are eligible,
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.

Similar Messages

Student Discount suddenly disappeared?

I've been using Spotify Premium with a student discount for months now. April's bill charged me full price for Spotify Premium. I've gone back to the Student Discount page, gone back through the process and now Spotify is showing me that my price is back the discounted price. Am I supposed to go through this student verification process every so often? Why didn't I get a notification that my price would be increasing? Is it possible to get the discount reimbursed for April?

I was contacted by a spotify rep after posting this with instructions on
how to fix it. You may want to contact support or post a new thread to get
their attention.

Student discount has stopped

I've always paid for Premium with a student discount £4.99 a month. Last month (June) I was charged £9.99 with no notification and I can't find anyway to chane this and re-establish my student discount anywhere on my profile. Without my student discount I simply can't afford Premium.Any help would be appreciated!

Hey!
That's strange.
Could you reach out to our Accounts team at https://www.spotify.com/about-us/contact/contact-spotify-anonymous/
They should be able to look in to this for you! If you receive an automated reply, get back to it and it'll make sure the right team receive your email. If you let me know your 8 digit case # I'll also make sure they receive things!
I'd love to get this fixed for you!

Student Discount Only available for 1 year?

I got my Spotify Student discount subscription back in April of 2014. I noticed the last few months that I was getting charged the original 9.99 after the 1 year I had Spotify. Do i have to verify that I am still a student or is 1 year the max you can have of the Student discount?

Hello
The student discount has to be renewed every year as it expires after a year, you can just activate student discount again and youll be charged the doscounted cost again :)
Hope this helped

I have a adobe account id but my school has one also for me how do i combine them and get the student discount

I WANNA COMBINE TWO ACCOUNTS SO I GET STUDENT DISCOUNT ON MY ID NUMBER HOW DO I DO THIS

Crab6970 what Adobe software or service is this in reference to?

Student Discount Disappeared

I've been using Spotify Premium with a student discount for about a year but this month I was charged full price. I am still a full time student, so I dont understand why I don't have discount anymore and why I wasn't notified when this was going to happen and if I can be reimbursed for this months extra payment?

Hi Pete, Im having the same problem. Twice Ive been charged full price and did not recover the funds back (I am a student and was charged 9.99 then 4.99 the next day in april. I wasnt charged the next month, but I paid for three months. Now, it charged me 9.99 again, three months later, but I am still a student. Can you please help me get all of this situated? I cant keep paying more than the agreed amount and spend all of this time to fix this. Thanks for your help! Jonathan

Question about Apple's Student Discount

Has Apple always given a student discount the past few years? I don't want to wait for the new OS if there won't be a discount and a free printer and iPod.

You have to order from the online educational store.
http://store.apple.com/Catalog/US/Images/routingpage.html
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
YouTube.MacOSG.com
iTunes: MacOSG Podcast
 An Apple User Group 

Now that I've graduated am I still entitled to student discount, even though my student card is valid until July 2015

I've graduated from uni and am looking to buy Dreamweaver. My student card is valid until July 2015, so am I still entitled to student discount?

Student software discounts, student eligibility | Adobe
You must be able to verify you are *enrolled* in a qualifying program.
I think that if you're a graduate now, that ship has sailed -- don't you?
Nancy O.

How many systems can you purchase with Student Discount within 12 months?

9 Months ago I purchased an iMac with my University student discount, but now looking into upgrading my machine. I wanted to know if I would be able to get another machine with my Educational Discount? I purchased the iMac in my second year of University, now I'm in my third and find that I need a machine more powerful. It would be good to know if anyone has any information.
Thanks

Depending on the country or region you are located in, the details will vary; to
contact an education store see the link in the bottom of the Apple Store page.
Not knowing where you are located, here are some leads to check into...
To find an Apple education store, in the global sense, see:
http://store.apple.com/us-hed/browse/open/country_selector
For the Apple (US) education store, see:
http://store.apple.com/us-hed/help/contact
For additional links to Apple US education content:
Apple Store Sales
Apple Store Customer Service
Product & Technical Support
Internet Services (e.g., iTunes)
Additional Information
For other access, you may try a regional or country source and then ask if
they can help you; should you be unable to find an appropriate ED link.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
For authorized Sales, Service, consulting, training, certification, (global)
https://locate.apple.com/country
Ideally, if you know ahead of time the highest requirement of a system
or product you may need, to buy it ahead is always the best bet; now
since computers come with a pre-installed non-user accessible RAM
or other components, this is more important. Also, combine your order
so once a year, you get what you need.
There are limits and in some instances so there is no doubt about who
is getting the discount; since excess could be diverted to other persons
who may not qualify. However if you have siblings in your household,
and live at home, they may qualify separately to get student discount.
Good luck & happy computing!

Student discount email

My son has tried to sign up several times for the student discount and never gets the email back from BestBuy. He has checked his spam folder and his email is a .edu email from an accredited college in NYC. We have called customer service also for help but they don't know what to do about this, and we get placed on terminal hold after passing us around to various reps. He is a computer/network engineering major so you can imagine he pretty much has ruled out anything he can control on his end. Please help!

Hello jhawthrone7,
I was disappointed to read that your son hasn't received his College Student Deals coupons and that he hasn't gotten a resolution after calling in for help. Certainly this is not the experience that we strive to provide.
Due to Best Buy's Privacy Policy, I must request that you extend to him my invitation to write to us for assistance with this issue. Once we have heard from him, we will be able to begin research on his behalf.
Please know that I'm grateful that you wrote to us about this concern.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Macbook Pro and Student discount

Hi,
I am planning on purchasing the 13 inch mac book pro. I want to take advanatge of the student discount to save $100. Since this Macbook is on sale for $60 off, is the savings combined, or just the $100?
Also, if I use my school email (for the code) and ID but my parents buy it (card in their name) does this affect anything?
I appreciate any help.

Its the sale price plus $100 off.
An issue might come up with you paying with a parents cc. Technically your name has to be on the card, but if the cc is signed on the back the cashier isnt supposed to check id (or isnt required to) so you should be fine if it is.
I used to work for Best Buy as an Apple Specialist, but all my comments, posts and opinions are my own and do not in anyway reflect Best Buy. Mostly because I think the exact opposite as Best Buy anyway

STUDENT DISCOUNT HELP

HELP I have signed up at Best Buy for student discount because I need a new laptop for college and I am yet to recieve my student discount coupon. I have signed up many times earlier this week and the past couple of days and recieved many confimation email but I am yet to recieve a coupon. I checked my junk mail and checked with the school if promotional emails are blocked, they are not. I have called customer support many times, however I have not recieved any help or answers as to why I am not recieving the coupon. Is there anything you can do to make this process go by faster? I am extremely frustrated at this point and will NEVER depend on Best Buy again because as a student my life moves quickly and I don't have time to sit around and wait for a discount they should give at the store with ID verification.

Hello lexdez123,
Best Buy's College Student Deals are a great way to get products that you need for school at really great prices. I was happy to read that you wish to avail yourself of the offers, but dismayed to hear that you have not yet received your coupons after numerous registrations. I very much regret that this has been your experience.
You mentioned that you've received several confirmation emails. Did you follow the instructions in one of them to confirm your email address? Without this step, the coupons will not be issued.
The latest College Student Deals coupon message is under the subject line, "Prep for Campus: $150 off select Surface Pro 3." When you open the message, click on the button that says "See the deals" to get your coupons.
I am glad that you wrote to us with your concerns, I also appreciate your feedback on how we might fulfill our College Student Deals in the future.
Sincerely,

Unable to use student discount

I am still a student and have a valid student email address, but last month was charged $9.99 so I checked my account and it had removed my student discount and is now telling me I am not eligible for the discount. Help me I'm poor!

Hi lizzieg! One of the most common reasons for this occurance is there's been a change in your location, either in your profile settings as a free user, or in your payment information as a premium user. Could you make sure that all of your details are set to the same country for which your trying to get your student discount through (US/UK/DE)?
If that's all squared away as it should be, then:
Has it been about a year since you first signed up for the student discount?
Exactly what does it say when you try to re-apply for the discount?
Which country's discount are you applying for?
If you could let me know the answers to these, it would be much appreciated. Thanks!

Trying to get Spotify student discount, but it won't let me pay.

I've been trying to get the student discount for premium. I've already validated that I am a student at a university. But every time I put in my payment information, it gives me the error: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I know that my card is working because I've been using it to purchase other things online. It's just not working with Spotify.

I was given a free month and asked to try again after that. My free month expired today and I attempted to sign up with my NUS student discount expecting it to fail but it didn't!!! 1) I visited https://www.spotify.com/uk/student/2) I selected get premium with NUS Extra3) I entered my credit card details - and it accepetd them (this was a probelm with multiple cards last month even though they were fine)4) I entered my NUS number and date of birth5) it worked!!!!! Hooray!

No Longer Eligible for the Student Discount?

I noticed on my billing statement that I was charged $9.99 for the last month or so of Spotify Premium even though I definitely remember signing up for the student discount.
I went to the Student Discount page and tried to re-subscribe through there, but I got this error message, "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time."
I am still a student so I should still be eligible, right?
Thanks!

Hey there , welcome to the community!
No worries! You are definitely still eligible for the promotion, it's just that you've ran into a bug in the system. In order to apply the student discount to your account, your account cannot have an active premium subscription. Since you currently have Spotify Premium, you need to cancel it here and wait for your account to revert back to 'Spotify Free' before re-applying the discount. Sorry for the inconvenience this bug has caused you!

Student discount has disappeared

Similar Messages

Maybe you are looking for