Student discount has stopped

I've always paid for Premium with a student discount £4.99 a month. Last month (June) I was charged £9.99 with no notification and I can't find anyway to chane this and re-establish my student discount anywhere on my profile. Without my student discount I simply can't afford Premium.Any help would be appreciated!

Hey!
That's strange.
Could you reach out to our Accounts team at https://www.spotify.com/about-us/contact/contact-spotify-anonymous/
They should be able to look in to this for you! If you receive an automated reply, get back to it and it'll make sure the right team receive your email. If you let me know your 8 digit case # I'll also make sure they receive things!
I'd love to get this fixed for you!

Similar Messages

Student discount has disappeared

I have always paid for spotify at half price (in the UK) by using my NUS extra card. The card is still in date and I'm still a student but I have started being charged full price subscription again. There is no option to change my payment details and add the student card and when I go to the student subscription page it redirects me as I am 'not eligible for this discount'? Doesn't seem to make sense to me. Want to go back to paying half price without cancelling my subscription and restarting it again if possible.

Hey
The student discount lasts one year before it expires. After it expires you should be able to renew it from the student discount page.
If you are sure you are eligible,
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.

Office Home and Student 2010 has stopped working Unspecified Error has occurred. Request cannot be processed at this time. Please try again later ( 0x8007000D )

My office is saying its an unlicensed product and it prompts me to re install. It come up with Microsoft Activation Wizard then when I select to activate software via the internet an error comes up saying:
Unspecified Error has occurred. Request cannot be processed at this time. Please try again later ( 0x8007000D )
Please can you help me? I have tried pressing shift and right click an using system administrator but still not working. I've called the UK helpline and have been cut off twice after repeating myself to the person on the other end. May be easier
to try and get some assistance on here?

Hi,
This error can indicate a permissions issue in the registry and/or other operating system issues.
Here is a
blog post which descripts some fixes to this specific error:
Check the Device Manager first to determine whether the issue was caused by an underlying operating system issue.
If it's not an issue with the operating system, try the rest steps descripted in the blog to troubleshoot the issue.
Please have a try and feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Student Discount Only available for 1 year?

I got my Spotify Student discount subscription back in April of 2014. I noticed the last few months that I was getting charged the original 9.99 after the 1 year I had Spotify. Do i have to verify that I am still a student or is 1 year the max you can have of the Student discount?

Hello
The student discount has to be renewed every year as it expires after a year, you can just activate student discount again and youll be charged the doscounted cost again :)
Hope this helped

I have a adobe account id but my school has one also for me how do i combine them and get the student discount

I WANNA COMBINE TWO ACCOUNTS SO I GET STUDENT DISCOUNT ON MY ID NUMBER HOW DO I DO THIS

Crab6970 what Adobe software or service is this in reference to?

Windows 8 - Photoshop CS5.1 crashes upon startup. Error message: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Hello!
I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
When I received my Windows 8 computer I installed the software with no issue.
Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
What can I do?

I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem...

Error: "Authorware Runtime has stopped working"

I'm trying to fix a problem our students are having with an
instructional CD that was made by Ivy Software. I'm getting an
error "Authorware Runtime has stopped working". I have spent a
considerable amount of time trying to diagnose and fix this
problem.
So far we have been unsuccessful getting it to work on a
Lenovo factory (OEM) HDD image. It works fine on all other PCs
running any OS and any version of IE. I’m providing some
links to documentation I found that may be of help with the
diagnosis, although none of these documents have solved the
problem. I have also noticed that the web installation, the first
link below, for the newest version of the Authorware Player errors
out on the Lenovo image but works on other PCs. I have put a call
into Adobe to get the distributable installer for this updated
version, as described in the 13295 "Technote", but I'm not holding
my breath. The Adobe support rep. said they would mail me an FTP
location to dl this installer, "if they can find it". :-P
It appears that there is no installation, the entire module
runs directly from the CD and does not install anything to the HDD.
The files on the CD utilize the Macormedia product called
Authorware which comes as both a development program and an add-in
for browsers. The error message we get when we autorun the CD is
"Authorware Runtime has stopped working". It isn't clear to me
exactally what it is running from the CD and or from the OS when
displaying this Macromedia Authorware software CD, since the Task
manager shows only "start.exe" running from the CD. Start.exe shows
it is Macromedia Authorware 7.02 in its file properties.
Macromedia Authorware Player Download Center
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveAuthorware
Authorware Web Players
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15966&sliceId=1
Troubleshooting Authorware Web Player for Windows
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14720&sliceId=1
How to install or uninstall the Authorware Web Player ActiveX
control
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_13295&sliceId=1
Any help that can be provided would be greatly appreciated.
Sincerely, Garth

Update:
We fixed the problem. If we add the AW7.ini file the program
runs fine. We created a batch file to do this automatically. Here
are the lines in the batch file for your later use/analysis...
@echo off
@echo .
@echo .
@echo Attempting to patch your system...
@echo [MMXTechnology] > c:\windows\A7W.ini
@echo MMXEnableCheck=1 >> c:\windows\A7W.ini
@echo .
@echo .
IF EXIST c:\windows\A7W.ini (GOTO SUCCESS)
@echo !!!!!!!!!!!!!
@echo PATCH FAILED
@echo !!!!!!!!!!!!!
@echo
@echo PLEASE RUN THE PATCH AS ADMINISTRATOR
@echo Click on the IVY Patch icon with your right mouse
button.
@echo From the menu that appears
@echo select RUN AS ADMINISTRATOR.
@echo
@echo .
@echo If you continue to have trouble, please contact
JohnDoe:
@echo [email protected]
@echo (800)123-4567
GOTO END
:SUCCESS
@echo PATCH APPLIED SUCCESSFULLY
@echo You may now use the IVY Software.
:END
pause
Normally, when the authorware exe file (start.exe) autoruns
from the Ivy CD it writes the AW7.ini file to the
"C:\Users\%UserProfile%\AppData\Roaming\Macromedia\Authorware 7"
folder. On our systems that file does not get created. I've checked
the permissions on the parent directories, even created these
directories manually, and then copied the AW7.ini file to that
location but the program still fails.
Hope this helps someone else in the future.
~Garth

Licensing has stopped working is just the beginning...

About a month ago I got the error "Licensing has stopped working" when I tried to launch Photoshop CS3. I followed the steps on the forum
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
finally uninstalled and reinstalled and my whole Creative Suite was working fine.
Suddenly a few days ago I got the same "Licensing has stopped working" error and decided since none of the other steps helped the last time except the uninstall, that I would uninstall and reinstall AGAIN.
Now when I try to reinstall I get the following message:
Installation/Reinstallation Completed
Some problems occured during installation. Please see below.
Summary
Successfully installed 2 components:
Adobe Acrobat 8 Professional
Shared Components
Errors: 6 components
Adobe Creative Suite 3 Design Standard
Component install failed
and so on for Illustrator, Indesign, Photoshop, Version Cue CS3 Server and Shared components.
Support will not help me because I do not have CS5.5. If you have had this happen to you please offer any advice. I was not planning to upgrade just yet.
Other information:
I am running CS3 Creative Suite on Windows Vista. It was purchased through the student program while I was in college. It was working perfectly fine until the licensing issue first appeared a month ago.

Installation and Licensing Problems
Mylenium

Licensing for this product has stopped working - Acrobat 9 Pro Trial Edition

Before committing to purchase of 50 licenses for the office, I though I'd better make sure Acrobat 9 Pro works on my laptop. Nyet
I am totally frustrated by spending 20 minutes installing the package, only to get a "licensing for this product has stopped working" "You cannon use this product at this time"
I've reinstalled - twice
I've followed instructions relative to Flexnet service.
Anyone have a do this and Acrobat 9 will work list of instructions - preferably something that will work in a batch file since I don't want to spend two weeks getting the units on our network to work with Acrobat 9.
TIA

OK - or i should say not OK!!
I am running the licensed version of Acrobat 9 Pro on Mac OSX. It is installed on 2 of my MacBook Pro 17" laptops. These machines are respectively 1 month and 14 months old, and both are completely up-to-date software wise. 3 weeks ago Acrobat presented the error message "Licensing for this product has stopped working" and then quits. Searching through the error logs reveals the following: No matching processes were found. Shutting down licensing service ...
I have meticulously, several times worked through all the recommended steps on the Adobe site to address this issue but to no avail. Booting up in safe mode makes no difference. In desperation I re-installed the OS, but to no avail. My several and extended communications with Adobe online help have left me chatting with what sounded like a couple of uni students from India who had insufficient understanding of English, Macs and Acrobat. After 3 weeks my case has been closed twice by Adobe who report that they believe my issue is resolved and have therefore closed my case. Great!!! What's more, occasionally Safari is presented online with a pdf file which it attempts to load, and then crashes.
This issue has seriously affected my ability to work with and create pdf's which in my work as a medical researcher is essential. To add insult to injury, I have wasted too many precious hours attempting to rectify the situation.
The bottom line is caveat emptor (buyer beware). Adobe it seems are committed to making a sale but not to follow-up, service or genuine concern for their customers. When some company produces a less buggy (and cheaper) alternative I will be definitely be buying their wares.
In the interim, if anybody out there can advise me as to how to get Acrobat working again, I would be most grateful.
Have a great day.
David

Adobe flash player 10.0. r2 has stopped working

All,
I have an exe created using Adobe flash. I am able to run this exe on windows xp/2003 server. But when i run this on windows server 2008 r2(64bit), I get a error message as below.
Adobe flash player 10.0. r2 has stopped working.
windows can check online for a solution to the problem
-> Check online for a solution and close the programs
-> close the programs
View problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Zangle.exe
Application Version: 10.0.2.54
Application Timestamp: 48bed711
Fault Module Name: Zangle.exe
Fault Module Version: 10.0.2.54
Fault Module Timestamp: 48bed711
Exception Code: c0000005
Exception Offset: 0015187e
OS Version: 6.0.6001.2.1.0.272.7
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Please help me.
I do have another exe built using flash player 4.0 and it works just fine.

01 by Hajah Yusarini Haji Md Said 2013-07-15 00:59:39
Product:   Wondershare QuizCreator
Version:   unknow
Subject: "Adobe Plash Player 10.0 r2 has stop working"
Content: Yusariini Said: I'm a teacher and want to use your product for my teaching in class as well as for giving test and exam to my student. I bought hexalock cd to protect my files from being copied by the school and the student. I manage to burn my files in the hexalock cd but facing a problem playing back my files once it is burnt into the cd. The error i'm receiving is "Adobe Plash Player 10.0 r2 has stop working". What might cause the problem? What flash player is used to/for published the wondershare quiz creator? Can the flash player be downgraded or upgraded?
Cindy: are you using the latest version?
Yusariini Said: i'm using 4.5.0
Yusariini Said: i send an inquiry about it already on july 7, 2013 but no reply yet from them
02 by Snow 2013-07-15 02:25:52
Dear Customer,
Thanks for contacting us. This is Snow from Wondershare Support Team. I'm here to help.
To be frank, we have not got the same feedback from other customer. I would recommend you have another installation from the official website of Adobe Flash Player.
http://www.adobe.com/software/flash/about/
When you select Publish->CD/EXE, you may select Create files for auto-run CD.
Hope this can help you.
Best Regards
Snow
Support Team
Wondershare Software
http://support.wondershare.com#232
03 by Hajah Yusarini Haji Md Said 2013-07-27 22:57:05
Hi, I try already publishing the file and select the Create files for auto-run CD but the the same issue and error message i still receive. Adobe Flash Player 10.0 r2 has stop working.
04 by Snow 2013-07-29 02:36:07
Hi,
It seemed that it is because of the flash player. We have not reproduced the case. If possible, would you please kindly contact Adobe support to check it?

Cmd+right shortcut has stopped working

Ever since updating to Snow Leopard from Leopard, the Cmd+right arrow built-in shortcut to go to the end of a line of text has stopped working. This used to work in most applications, now it doesn't work at all.
I don't see anything in System Prefs > Keyboard > Shortcuts that is overriding it, and I haven't installed any applications different from when I was on Leopard. Cmd+left arrow shortcut is still working too, which makes this even weirder.
Any suggestions as to where I would start to troubleshoot this?

I'd hazard the guess at this moment that it isn't hardware related, but don't discount that until you test with a USB keyboard perhaps.
I hate to say it, but there seem to be a number of things like this lately with reports of the issue mysteriously clearing itself shortly thereafter. I'm not trying to bucket shop a load of pixie dust, so please don't make any plans around this particular summation

Question about Apple's Student Discount

Has Apple always given a student discount the past few years? I don't want to wait for the new OS if there won't be a discount and a free printer and iPod.

You have to order from the online educational store.
http://store.apple.com/Catalog/US/Images/routingpage.html
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
YouTube.MacOSG.com
iTunes: MacOSG Podcast
 An Apple User Group 

T3i- Movie recording has stopped automatically

Hi, guys. I've never had this problem with my T3i/SD card until tonight, and I'm not sure what the problem is because I have the Sandisk Extreme Pro, 32 GB SD card that reads 95 MB/s. What could be the problem? The video stops recording after about 5-10 seconds if I'm playing my piano and it has to record me. My SD card has 17GB of space, so that can't be it, can it? Sadly enough, I don't have another SD card to test this with.
I have also formatted the card again and it works better, but every other video or so, it stops recording automatically. For some reason it's only doing it when I'm recording myself doing something complex, such as playing drums or the piano.
Any thoughts?

willfoxylove wrote:
Hi, guys. I've never had this problem with my T3i/SD card until tonight, and I'm not sure what the problem is because I have the Sandisk Extreme Pro, 32 GB SD card that reads 95 MB/s. What could be the problem? The video stops recording after about 5-10 seconds if I'm playing my piano and it has to record me. My SD card has 17GB of space, so that can't be it, can it? Sadly enough, I don't have another SD card to test this with.
I have also formatted the card again and it works better, but every other video or so, it stops recording automatically. For some reason it's only doing it when I'm recording myself doing something complex, such as playing drums or the piano.
Any thoughts?
If the camera stops recording after 5-10 seconds intermittently ("...every other video or so, .."), it is trying to tell you something.
The camera has stopped the recording because it has been instructed to do so. You are confident that the shut-down isn't due to running out of space on the card so I'll discount that diagnosis. You have previously been able to get a good long recording of the same sort of subject successfully. That suggests that the card was reliable at one time but it doesn't mean it is still reliable.
The camera might also shut the camera down if it senses overheating of the internal electronics. This is usually the case when filming a scene with a lot of action. You described that you film yourself drumming and I would think that would qualify as a fairly energetic activity. The reason for the overheating is that the camera uses a compression algorithm (mathematical code) to save the file. The more "changes" there are in a scene, the harder the camera works to stuff all that activity efficiently on your card. This hard work creates considerable heat. If you were to record yourself drumming and had just finished a 15 minute clip, it might be necessary to let the camera cool down before resuming shooting.
Finally, the room temperature has a effect on how well the camera can shed the heat it builds up. If you had been filming is a realitively mild temperature and moved the camera to a higher temperature area (adding lights might create considerable heat), the camera will not perform as well as it previously did.
Your camera has a way of telling you it is overheating. Check your manual (p 151) and if you don't have one, go online and get one.
Good luck.

Get photoshop has stopped working error on Launch on my Win 8 pc

About two weeks ago I downloaded Adobe CC for students, my problem is that photshop is not working. When I start the program i get the following message:"photoshop has stopped working and needs to be closed, windows will tell you if there is any solution in the future" I have tried to re-install it twice, and I just updated the program.
I got windows 8
Hope to get some help soon! Thanks!

Does this happen only with Photoshop CC or with other Adobe apps like InDesign CC & Illustrator CC?
What version of PS CC do you use?
Try updating to Win 8.1 and that should install all the required windows updates and then check the same.
You still want to install the video card driver from the manufacturer website, as already suggested by Chris, to be double sure that you have the right GPU drivers installed.
In case your PS still crash, check Event Viewer for the Faulty Module and let us know.
http://support.microsoft.com/kb/308427
Event Viewer > Windows Logs > Application
Look for "Error" in red color and check the Application name and faulty module.
Cheers!
~ Arpit

Now that I've graduated am I still entitled to student discount, even though my student card is valid until July 2015

I've graduated from uni and am looking to buy Dreamweaver. My student card is valid until July 2015, so am I still entitled to student discount?

Student software discounts, student eligibility | Adobe
You must be able to verify you are *enrolled* in a qualifying program.
I think that if you're a graduate now, that ship has sailed -- don't you?
Nancy O.

Student discount has stopped

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