Student Discount is gone

I had student discount, but back in May I started getting charged $10 a month.  When I try to resign up for the student discount, it says that it's unavailable for my account at this time.  What do I need to do to get my student discount back? And is there any way I can get refunded for the full charges that I shouldn't have received? Thanks.

Hello!
The student discount  must be renewed each year.
You need to first cancel your current Premium, and once you revert back to Free, you may resubscribe to the student discount.
Now for the refund, you might want to contact support directly here so they can help you. Keep in mind they will decide your eligibility for the refund.
If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually answers within 24-48 hours.
Hope this helps! ♫

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    Hello!
    The student discount  must be renewed each year.
    You need to first cancel your current Premium, and once you revert back to Free, you may resubscribe to the student discount.
    Now for the refund, you might want to contact support directly here so they can help you. Keep in mind they will decide your eligibility for the refund.
    If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
    Support usually answers within 24-48 hours.
    Hope this helps! ♫

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    Why reward points?(Quoted from Discussions Terms of Use.)
    The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
    Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

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