Student edition cs4 active problem

I receive a student edition CS4 as my univercity year one gift from my aunt . I follow the student edition oder fulfillment process and take a picture of my student IDcard as a proofing document . But when I enter the website which given , it is not a viaid website and cannot be found . Then ,I make a call for help from the given contact number, unlucky no one respond! My homework deadline is coming soon and I got this trouble for three days already.I really hope some one can help me soon

CS4 is not a current version and thus the eligibility verification is bound to fail. You can try to contact support directly by web chat and they may be able to help you, but otherwise only CS6 or an annual plan for Creative Cloud qualify for S&T versions.
Mylenium

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