Student serial number is invalid

Hello,
I am a student and I received my serial number after being accepted at www.adobe.com / go / edu-validate, but when I tried to activate my license Photoshop my serial number was invalid. Could you help me to pay this and tell me why this does not work?
Bonjour,
Je suis étudiant et j'ai reçu mon numéro de série après avoir été accepté sur www.adobe.com/go/edu-validate, mais lorsque j'ai voulu activer ma licence Photoshop mon numéro de série était invalide. Pourriez-vous m'aider à règler ce problème et me dire pourquoi cela ne fonctionne pas?
Michaël Savoie

Michael,
I've sent you a personal message asking for specific details which should not be shared publically on forums. Please respond back as soon as possible.
Thanks
Nikhil

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