Studio 8 and Academic full version Web standard Suite - Adobe support contradictory

Question

I received contradictory info from Adobe and that after they shipped out my purchase and I just received it today in the mail.
I have at home the commercial Studio 8.
I purchased  the Academic full version CS4 Web Standard. (it was cheaper then the commercial upgrade from Studio 8 to CS4 Web Standard suite and even Adobe  Telephone Customer Care suggested me to do).
Before I purchased it I asked by phone with the Customer Care
- Upgrade possibilities : Adobe confirmed as follows :
      ° commercial upgrade from Studio 8 to CS4 Web standard Suite
      or
      ° academic full version of CS4 Web Standard suite (as the academic store has no upgrades)
      or
     ° in case I only want Dreamweaver (an not the Fireworks and Flash) then I needed to purchase a Full version of the Stand Alone CS4 Dreamweaver
- the possibility of still be able to use both versions (the old one and the new one)
Adobe telephone support confirmed to me also that both versions Studio 8 and the CS4 Suite Web standard could be installed on the same desktop and that I could keep on using Studio 8 aswell.
Anyhow Adobe Telephone Customer Care advised me to purchase the Full Acadamic Version of CS4 Web Standard as then I would have the new version of all my programs of Studio 8 for a better price.  Moreover they confirmed to me that later on I could upgrade this academic version via the commercial store if there should be a CS5 or so.
Some of you on this forum told me the same about the upgrade from Studio 8
As advised on this forum for double check I  launched the same question on 27/5 to the Adobe Customer Portal on the internet and received only today (15 days later) an answer which is contradictory to what Adobe Customer Care told me on the phone.
Now they say that an upgrade  from Studio 8 is not possible  at all and that I only can use a CS4 Dreamweaver Stand alone version.
And that both versions Studio 8 and CS4  Dreamweaver / CS4 Web Standard cannot be used on the same computer. I need to uninstall the old version.
On the Adobe website you can even click on a link to show you the commercial upgrade options from Studio 8 and CS4 Web Standard Suite is one of them.
Now either the Customer Portal has totally misunderstood my question or the Customer Care by phone misinformed me.
But with this contradictory info and my shipment received, I'm full of doubts about the info from Adobe.
Can somebody help putting the light in this darkness?
Many thanks
Martine

Answer 1

Hi Snakeye,
Indeed, suite to suite through the commercial store.
Or a full academic version as there are no upgrades in the academic store.
So I did the right thing already by purchasing the full Academic version .
Good to hear I can use both suite on 1 PC.  Oufffff!
Cause for my old project(website) I still want to use Studio 8.   And for the new projects I start with CS4. 
Once I can work fluently with CS4 I can import the the old project and continue with CS4.
Many many thanks for your info which I appreciated a lot.
All the best
Kind regards
Martine