Stupid Creat

Creative **bleep**ers really know how to screw you over. I read good reviews for the Zen Micro, so I bought one. The headphone jack broke within 30 days, so I got a new one for free at Best Buy. Now its broken again, and I bought the protection plan. This really doesnt do much for me, since these peices of crap break within 3 months, why would you need an extended warranty? What a waste of money it was and now Creative is charging me shipping and long distance charges to get this fixed. I now hate Creative and I am never buying from them again. The customer service is awful, as well as the products.

nickermell,
Which protection plan did you buy? The Creative Care plan provides for shipping both ways. Also, how are you using the unit's There are many people here who have not had this problem, or have had it rarely. Perhaps there is something in your usage of the Zen Micro that we can address and suggest alternati'ves for. I.E. If you use it in your pocket a lot, use headphones with a right-angle plug to exert less force on the jack.
Daniel

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