Stuttering and skipping CD tracks

I don't want to open old wounds but this seems to an ongoing problem. I just put a CD into my computer and hit play using iTunes. It started stuttering from the get go. I have music in my iTunes library which was purchased online on July 9th of this year and it does not stutter. DOES ANYONE HAVE A FIX FOR THIS PROBLEM? And, if I add this CD to my library will it always skip?

Hi, QuickTimeKirk,
You asked an interesting question, and here are the results;
When I tried to open a file with QuickTime 7.5.5, it opened, and the About box reported that it was indeed QuickTime 7.5.5.
When I tried to open a file with QuickTime 7.6, the QuickTime menu options briefly appeared for 1-2 seconds, and then disappeared. After this, I couldn't find any indication that QuickTime was running, neither by cmd-tabbing nor by looking at the processes in Activity Monitor.
And QuickTime 7.6.4 opens fine, and is listed as the default app for opening this particular audio file.
Here's some more info. I did a Spotlight search on "QuickTime", and it found two versions of the QuickTime app. Version 7.6.4 was in the Applications folder of my system drive, and Version 7.6 was in the Applications folder of a 10.4.11 installation that I have on another partition of the same drive. I found no listing for a 7.5.5 app, but when I looked again at the 7.5.5 About box, I saw the following:
QuickTime Player
Version 7.5.5 (249.24)
Quicktime(tm) Version 7.6.4 (1327.73)
Copyright (c) 1989-2008 , Apple Inc.,
All Rights Reserved
Is this normal, to have two different versions listed for a single instance of QuickTime?
Thanks for your help.
Ken

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Hey Kelsieee,
First, I would try to resolve the issue with the ! in a circle that you're seeing in iTunes. There's some steps in the following article that go over what that ! usually means and how to fix it:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Best,
Delgadoh

Audio stutters and skips

Hi, when I play music on my computer it stutters and skips when I open applications or surf the web. Everytime I click on something it stutters or skips. Please Help!!! I have a Pavillion dv6.

i looked at that link and even tried some of the fixes it suggested but it didn't fix the problem. i still get skips and jumps in the video playing while the audio runs fine. i have tried restarting in safe mode and that didn't fix it. i watch alot of videos online, but as it is, it is making it almost impossible to watch videos and understand what is going on.

Stuttering and skipping audio, and an accidental QuickTime workaround

Hi,
I've been having periodic problems with skipping and stuttering audio since the 10.5.6 or 10.5.6 update to OS X. Lately, it's become worse. Just about all of the audio on my system, except for Flash, stutters and skips. I visited the Genius bar at the local Apple store yesterday, and he had never seen anything like it, and suggested an archive and install of the OS, which I'm not quite ready to jump to yet. So this morning, I decided to post my problem here, and I thought it would be a good idea to make a recording of my audio problem so people would know exactly what I was talking about. Since this problem also exists in iTunes, I decided to open a QuickTime Audio Recording window while I had a particular audio file playing in iTunes repetitively. So I had the audio file playing, with its stuttering and skipping, and I opened the QuickTime Audio Recording, and waited for another skipping and stuttering occurrence. To my surprise, the skipping and stuttering stopped! I let the same audio file play for about 20 minutes, and it played perfectly. Also, while the QuickTime Audio Recording window was open, all of the other sounds (alert sounds from apps, etc.) played perfectly. When I closed the Audio Recording window, the audio problems came back! So the good news is that I've apparently found a workaround to my problem. The bad news is that I still don't know how to fix it properly. The Apple Genius suggested that I download and reinstall QuickTime, which I did, but that didn't solve the problem. I have a feeling now that this problem is related to QuickTime in some way. I'm wondering if anyone can offer additional suggestions as to a fix for this. When I right-click on an audio file and select the "Open With..." option, among the choices are three QuickTime versions, 7.5.5, 7.6, and 7.6.4, which make me think that there might be leftover components from older versions of QuickTime on my system. Is there any way that I can do a "clean" install of QuickTime that's more thorough than just a download and install?
Thanks,
Ken

Hi, QuickTimeKirk,
You asked an interesting question, and here are the results;
When I tried to open a file with QuickTime 7.5.5, it opened, and the About box reported that it was indeed QuickTime 7.5.5.
When I tried to open a file with QuickTime 7.6, the QuickTime menu options briefly appeared for 1-2 seconds, and then disappeared. After this, I couldn't find any indication that QuickTime was running, neither by cmd-tabbing nor by looking at the processes in Activity Monitor.
And QuickTime 7.6.4 opens fine, and is listed as the default app for opening this particular audio file.
Here's some more info. I did a Spotlight search on "QuickTime", and it found two versions of the QuickTime app. Version 7.6.4 was in the Applications folder of my system drive, and Version 7.6 was in the Applications folder of a 10.4.11 installation that I have on another partition of the same drive. I found no listing for a 7.5.5 app, but when I looked again at the 7.5.5 About box, I saw the following:
QuickTime Player
Version 7.5.5 (249.24)
Quicktime(tm) Version 7.6.4 (1327.73)
Copyright (c) 1989-2008 , Apple Inc.,
All Rights Reserved
Is this normal, to have two different versions listed for a single instance of QuickTime?
Thanks for your help.
Ken

Quicktime 10 player stutters and skips but quicktime pro doesn't

I have a early 2011 17inch i7 mac book pro and just recently when I play 60fps footage from my 7D camera in quicktime 10, the clips stutter and skips, it does this intermittently and in different parts of the same clip. I can play the clip and it would stutter at one point and then when i play it back again it would play fine at that same part and then stutter at another part. But when i open the same footage in quicktime 7 (quicktime pro) it play with no issues every single time.
So I then tried the same footage on my 8 core MacPro, and played the clips in quicktime 10, all the footage plays with no problems everytime.
Is this a hard drive issue, a grafics card issue? I was at the apple store and seen a genuis and we tried to troubleshoot it but cold not figure out the issue. The apple rep said to replace the hardrive, but i want to make sure before I do. Does anyone have any suggestions.

Thanks for the response.
I didn't realize those settings weren't controlling the same function, but I see that now... Fact is, I don't use QT all that much, and don't need much functionality from it, just to watch a few screen capture videos I create using Snapz Pro X.
Problem is, I can't control rewind/fast-forward if I can't see the controls, and QT doesn't default to showing the full display. Unfortunately, it seems the pref setting functionality I want apparently doesn't work for MY needs, so I'm stuck with having to manually select the 'fit to screen' setting EVERY TIME I open a new .mov video in QT. I see there's a keyboard short-cut to "fit to screen" (Apple Key/3), but the only thing better than needing to use a key combo EVERY time I open a movie is not needing to use one at all! Very Un-Maclike...
Wondering why QT Pro can't default to opening to the USER'S preference (whether fit to screen or full screen), so as not to have to change it EVERY TIME? This is a PRO app? How long has QT been released, a decade or two? Shouldn't it a mature app, at this point, with little nit-noids like this worked out?

Songs in playlists stuttering and skipping, iTunes 10.2.2

iMac, OS 10.6.7, 2.8 GHz Intel Core 2 Duo processor, 2 GB memory
iTunes 10.2.2
relatively small library of music, several hundred music files, no video
After the latest update of iTunes, (to 10.2.2), I'm getting a random occurrence of songs in my playlists stuttering in fast forward and then skipping to the next song, which always plays normally. I know the music files are not corrupted because if I quit and then restart iTunes and select the same song that stuttered, it plays normally.
I have a hunch it has something to do with the keyboard as well, but not certain about that.
Any help very much appreciated, thank you!

I'm not sure I'm willing to take the step of uninstalling and reinstalling the service pack without understanding what it hopes to achieve.
Is that just to address the issue with the USB driver files not being updated, as described here? http://forums.mydigitallife.info/threads/24666-The-Windows-7-SP1-USB-Driver-Bug- %28what-it-is-and-how-to-fix-it%29
If that's the aim, there are simpler ways to fix it. Indeed, on my system, two of the three files mentioned in that article had not been properly updated, but I ran the tool at http://code.kliu.org/.etc/7601usbfix/ to update the files and then manually checked them again to ensure they were now the correct versions. This did not solve the freezing issue.
So if that's all that reinstalling SP1 is meant to achieve, I've already done that to no effect.

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My iPod photo 40gig has started freezing up in the middle of playing. It has also occasionally stopped loading tracks. It'll bring up the screen for the next track, sit there for a couple seconds with the track on 0:00 and then go on to the next track (without playing it either, on and on). I've been restarting it four or five times a day at work, mostly for the freezes. After a restart, it's good for an hour or two, then POW.
The skipping/freezing started about five days ago and there weren't any abnormal circumstances surrounding it (no fire, water, ten foot drops, or verbal abuse).
I've tried Apple's "Five R's" including the iPod Restore. I'm going to try a second restore tonight (just to make myself feel better, not because I think it'll have a different result than the first restore).
I've also tried replaying the same song it froze on to see if it's a bad spot on the disk, but the freezes seem random.
Any ideas? Or should I drop this thing off at the Apple Store and let them have a crack at it? It'd miss her if she were gone for long, we've become very close.
Thanks.

Yes, you can. It is a good idea to me too. You can check the HD of your iPod as follows
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.

My iphone stutters and skips when I open my phone

When I open my phone app (the green phone icon), the phone skips, stutters, blinks, and is very slow when opening.

Read here to fix:
http://support.apple.com/kb/ts3694#error1602

When I play a movie through iTunes, audio has no issues but video stutters and skips

Hey everyone,
I have a Dell 17R, Windows 8 64 bit, intel i7-3630QM at 2.4 GHZ, 8gb ram, Nvidia GT-650M at 1920x1080 using driver 320.49
When I play a movie in iTunes, the audio works flawlessly but the video will be smooth for a few seconds, stutter and then skip small 2-3 second spots. I haven't noticed that the parts skipped are any more graphically intense than other spots and there is no discernable pattern.
In the past, I have been able to play movies through iTunes with absolutely no problem but when I downloaded this most recent one a few days ago all of my movies have been experiencing the same issue.
When I stream other videos from other sources I do not experience the same problems as I do when I use iTunes. Streaming 1080P over youtube or a similar services is no issue.
I have updated my video drivers to the latest version as well.
I am at a loss, any suggestions would be appreciated.
Thanks!

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
-Griff W.

Songs have begun stuttering and skipping

I have a problem that predates my recent Windows 7 install. I have many, many songs that have begun to repeat the first few seconds two or three times before commencing, slightly skipping beats etc.
It's almost as if the first few seconds have been duplicated and tacked on to the beginning of the file. This problem persists across computers, operating systems, devices and player software.
My experience with corrupt files is that they simply don't work, and I cannot understand what condition would cause part of a file to be resaved at the start of the file.
I have a library of 12,000 songs, for many of which I do not have physical media, so simply reburning the library isn't an option (even if I had the time).
I'm not sure there's any solution to the problem .. I may just have to try to whack the moles as they come up. But I'd really like to see if anyone has any ideas as to why this has happened and, more importantly, how to avoid it happening again in the future.
Thanks.

I had the same issue after I completed my upgrade from Vista SP2 to Windows 7, I have 10,000 songs which I also have backed up so the upgrade was flawless and the problem only stated after the install. What I experienced was skipping accross all of my library and it appreared after I was running my machine and other applications. HP would not assist but I actually went based on a recommendation to upgrade my NVIDA drives and checked also sound drivers, video and did find an upgrade dated 2010 by NVIDA (check your version) and when I rebooted so far so good....no skipping.

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I have a mid 2009 Macbook Pro with 8 GB of RAM and a 2.53 GHz Intel Core 2 Duo processor. OS 10.9.5.
ANY time I try to watch one of the movies through iTunes, either on my computer screen or an external display, they reach a point where they start pausing and then speeding up or freezing then playing again a few seconds later having skipped some of the frames in-between, causing me to have to rewind them to see the things I missed. And they don't always skip/chop at the same places either. But it does seem to get worse the longer I watch. The sound plays normally throughout but the images mess up. I am beyond frustrated by this. I just want to be able to watch my movies and the special features without also wanting to throw my whole system out of the window.
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When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

How do I fix a recent cd purchased that has an incomplete track? Song starts and then cuts off and skips to next track. Anyone know what I should do to rectify?

How do I fix a recent purchase from I Tunes? Track 4 stops after ineminute of play then skips to track 5. Not sure how to rectify. Do I need to delete and re download? Don't wat to get charged 2x for same CD. Anyone know what I need to do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Music cuts off on three tracks about 30 seconds in and skips to the next. how do i fix it?

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Hey Apollo10,
That definitely sounds frustrating. If the songs are not playing fully in iTunes, they may need to be redownloaded. After you have redownloaded the songs, they should play fully and you can enjoy them when you go running. If not, please let me know.
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country
Thanks,
Matt M.

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Stuttering and skipping CD tracks

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