Stuttering playback issues

Is anyone have a solution for smooth playback all files are pro res 422 the sequence is about 30 min. and is outputting to a monitor through a Kona 3g card we are getting stuttering playback and cant seem to fix it any suggestions?
Jesse

What are the sequence settings? I got pretty bad playback until I created a ProRes template.

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Stuttering playback with all footage. New CC 2014.1 install

I just installed CC 2014 on a mac. Still have CS6 too. I'm getting a very strange stuttering playback issue. Looks like 10 frames per second. then crashes. Cleared preffs and rebooted but didnt fix it. I have tried several types of footage and all plays back the same. Main footage is 24p C300.

Hello Erik,
Sorry you're having trouble.
Can you give us the specs of your Mac? Include info on RAM, CPU, drives, OS X version, GPU type and driver number.
Is this a new project or one you updated from an earlier version of Premiere Pro?
Here are some other things I'm recommending for Mac users for this version:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferencesI read you already tried this.
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
Reboot
Some users are reporting anomalies with certain footage. To fix it, they rename the folder the media files are in, then relink in Premiere Pro. You may want to try a test with a few clips rather than the whole project first.
Report back if anything here worked for you.
Thanks,
Kevin

Stuttering flv playback issue- need help asap

We need help asap. Have a project is due to deliver today (5/14).
We have a video to go on a dvd-rom, live action with Motion Graphics behind.
When output is done thru Projector the Motion Graphics stutter as they scroll.
Here is more technical info:
Stuttering flv playback issue:
Prores 422 timeline 29.97fps 1280x720 output from fcp using current settings.
Mov file is approx 7gb, plays relatively smooth on a mac pro with no raid.
Frame by frame analysis shows all frames are present with no jumps tears or skips.
Tried several output paths, programs and settings to create a smooth flv file to no avail.
We adjusted data rates from 2k, 3.5k, 4k and 8k, no luck
We adjusted keyframe rates from low to all frames, no luck.
We tried cs3 flash encoder, cs5 media encoder, squeeze ect, same results.
Playback in the flash projector seems to choke slightly no matter what we do.
Have also posted in the Director Forum.
Any help much appreciated!

Here are a few ideas off the top of my head:
Try playing the file using a different xtra, sometimes different ones will work better. If you have Director 11.5, there is a native flv playback xtra.
You can build a player easily in Flash using the flvPlayback component, then bring that into Director as a swf.
Once you have the video in Director, try making the member Direct To Stage (DTS). If it is already DTS, try making it not DTS.
Make sure the video is not transparent, and nothing in Director overlaps the video... in fact, when the video is playing, nothing should be moving at all, and try to keep the amount of code that is running to a minimum.
Try lowering your video's data rate further or try using a different codec.
Using VBR (Variable Bit Rate) compression often makes the video appear to play smoother.
Try compressing the flv with different software. FFMpeg, for example, is free and does a very good job, often better than the Flash Video Encoder that comes with Flash/Creative Suite.

Stuttering playback

Hi
I am editing in a ProRes LT 422 time line using ProRes LT material 1920 x 1080p. This is on a Mac pro Quad-Core Xeon with 6GB DDR3 and a 4TB esata stripped raid, using OS x10.6.4 and Final Cut 7.
I have been suffering from intermittent playback issues since this project started, it has been inconsistent whole sequences playing through perfectly then not. Changing the RT and quality does make a difference but again not consistently.
Then I started to look at the front slate which is made up of a B/W jpeg and several layers of none animated text. this is the only material in any of the sequences that was not prores. Re formatting them as a prores movie and limiting the layers to two levels of text appears to have stopped this stuttering. But I am not convinced that its that stupid! has anyone else seen this kind of behaviour is my fix a real fix or am I missing something else.
Thanks in Advance
Steve

Moving from LT to SQ did not help the issue. To explain a little further playback actually stops on this slate in multiple sequences @23.98fps and then will affect the playback of any other media in the time line. Swapping sequences will sometime reset the playback, sometimes not. My issue is that this is a Prores LT project as prescribed by the client, changing the setting is not really an option. What I really want to understand is why this jpeg still and text layer can affect things so badly. The jpeg is not corrupt; I have tried resetting the user preferences that made no difference.

Stuttering Playback on iMac

I am experiencing stuttering playback and a strange noise on playback especially when unrendered h.264 is involved. When it works, it works fine but occasionally this will happen:
www.givethatmanajob.com/Public/issues/StutterPlayback_a.mov
I am suspecting my GFX card may be having trouble. All software is current. Any throughts?

Sometimes I do transcode, sometimes not. The problem happens intermittantly regaurdless and I started to suspect that it was h.264 that was given issues most of the time so I shot some test video on an iPhone. In the original post the video I linked to shows footage that was *not* transcoded.
Coming from an iPhone means nothing, especially as the iPhone, whatever iPhone this is, shoots non-standard video formats.
An iPhone 4s shooting h.264 1080p .mov
In the world of tapeless media, this is pretty standard.
I understand that H.264 is a long GOP format, and not optimized for editing hence the desirability to transcode to an intraframe codec such as ProRes. However, one of the features of FCPX is that it is designed to handle h.264 footage because a lot of video is shot that way these days.
Coming from an iPhone does not mean nothing. It means the company that designed the software capable of editing h.264 also designed the software and hardware that shot the footage in h.264 format. It means we can expect that at least some thought was put into them playing well together. It means that if I shoot some test video on an iPhone, put in on an iMac running FCPX without filters I should be able to expect smooth playback all else being equal.

IPod nano: Stuttering playback

I've been having intermittent problems with my ipod nano (~6 months old) that manifest as stuttering playback. This happens seemingly at random, affecting all sorts of tracks, which then play fine at other times. The stuttering can be slight or so bad that the whole playback comes to a halt. Turning the iPod on and off doesn't neccessarily solve it, thought it can, and it can also go away of its own accord!
Has anyone else experienced this? I've tried the reset and updated my iPod - neither helped.
Next step, return to Apple and get ripped off for p&P and handling? Not impressed with this company or their 'customer service'
Any advice would be appreciated!
Cheers

Hi,
Casper G - I've not restored it yet. I'll give it a go tonight.
Deluded, I've never tried with a podcast. All my issues are with music (either converted from mp3 ripped from a CD, or downloaded direct from iTunes) and audiobooks.
Apple's response to your issue is pretty pathetic.
ibkidd37 - no I don't rate songs. This isn't an issue with accidental fast forwarding. The playback stutters (not skips) and slows and then either corrects itself or grinds to a halt.
Is there any other way of getting technical support other than asking the forums and hoping some other paying cutomer has had the same issue and solved it?
Cheers

Quicktime 7.6 video playback issues

I upgraded to quicktime 7.6 yesterday and is has caused video playback issues when in higher performance with my Macbook pro. I am trying to play 1080p footage in the h.264 compression codec and it is now stuttering. It played fine in my previous quicktime player before the upgrade and it seems to play fine in the better battery setting. The problem occurs with the 9600 nvidia chip but the 9400 works okay. This is troublesome because the 9600 should out preform the 9400.

Update: The problem only happens with MacOS 10.5.6. Running the pre-installed MacOS 10.5.5 the 9400M and 9600M displays movies smoothly using QuickTime 7.6. Disabling hardware-accelerated playback by deleting the "AppleVAH264HW.component" in "/System/Library/Quicktime" also "solves" the problem.

ITunes stuttering playback

After the big OS X Leopard update, iTunes started skipping or stuttering on playback. It does it often enough that the program is basically unusable. The skipping is NOT related to internet access by my mail program (Mailsmith) or web browsers. It is NOT an mp3 file corruption problem, since the stuttering occurs in different places with each replay of the same song. The songs are those loaded from my own CD's and played flawlessly before the software update. The usual rigamarole of trashing preferences and resetting PRAM has not changed anything.
I have noticed other people with the same problem posting on different boards. I assumed that the 7.6.1 update to iTunes would address this issue. No such luck.
I am at a loss. I have an almost new MacBook which worked flawlessly until the update. I am very disappointed with Apple that 1) this issue is not addressed, and 2) that it is impossible to contact anyone knowledgeable about how to attempt to fix this. As a legacy Mac user (first 128K Mac bought on 2/24/1984 and many, many Macs since, this is a new type of helpless feeling.
Help!

This is a widespread issue, search the boards for "stutter" .... there must several hundred people posting on these forums with the same issue.
I have my 300GB + iTunes library on an external WD My Book Pro (a 2TB version set up as a 1TB RAID mirror) connected via FW800. I solved my stuttering playback problem by transferring my library to another external FW800 drive with two Seagate 200GB drives configured as a RAID stripe.
Thats all I've found so far.....

DVD Playback Issues with Dual Layer media

I have been using DVDSP for years now, and have rarely had any issues with burning my final projects to DVD. Any playback issues have usually been issues with players and +or-R media.
I have recently upgraded to a MacPro, and have been really stoked about being able to burn to Dual Layer media. My previous G5 didn't have a DL burner.
I have a large project that fills most the disk, and everything seems great in the software, and when playing the media files on the computer. But when I burn to disk, I have huge issues with playback on different DVD players, computers, etc. I have stuttering with menu's, freezing, and stuttering with playback of video.
I read that the issue could be because of the speed I'm burning at in DVDSP, so I saved as a disk image, and used disk utility to burn at a 4x speed. This seemed to help, but when I got to the end of the movie I had huge issues with stuttering/playback quality. So I burned another copy from the same disk image, and it wouldn't even play in my DVD player.
When I open the Video_TS folder from the DVDSP Build, and play right off my hard drive in the DVD software player, I don't have any of these issues.
So I'm guessing my problem is either my DVD media I'm using, or the burners on this new computer. I've burned DVD's on both burners (yes I have 2) and I still have the same problems.
I am using Memorex DVD+R DL and they are 8x.
Can anyone offer me some advice here. I really wish I could just hit burn and have a disk work. DL media isn't all that cheap and I don't know how many coasters I can make and keep my sanity.

I used compressor and I used the DVD: Best Quality 90 Minutes setting. The bit rate is avg 6.2 and maximum 7.7. And yes I used ac3 audio.
When you say lowest speeds possible... shouldn't a burner that says it burns at a speed work at that speed? I'm cool with burning at a lower speed to get this thing to work, but why have a burner that burns DVD DL at 8x speed, when it doesn't work? Shouldn't it work? Why is it that it won't work?
If I get Verbatim DVD+R DL, can I burn at 8x speed with those?
When I burn in disk utility I used the "varify burned data" and everything checks out ok. So why do I have this issue. Just curious.

IPhone 5 music playback issues (after iOS 8 upgrade)

Hi,
After upgrading my iPhone 5 to iOS 8 I have had many playback issues with my Music. Songs randomly skipping or stopping without even doing anything are some of the issues. Also sometimes when I am listening to a song it would fast forward the music.
P.S. I don't sync my music, I just manually add content.
Is there any way I can fix this problem?
Thanks
L

My wife had something like this happen with her iPad. The problem was that the device had not been synced and so some file were not loaded on the device.
The way to correct the problem is to plug the device into the computer and tell it to sync.

Weird Playback Issue...

I have this weird playback issue with iTunes for Windows. I am using Vista and I think the cause of the problem is that I am using MacDrive to access my OS X partition. But anyways, on with the problem. So the problem is that when I play a song, the song will play for like 5 seconds and then it will just go the next song. This song will do the same thing, and so-on and so-forth. Then, during this time, my Mac formatted hard drive is unavailable while iTunes is running. In "My Computer" the drive is there, but when I try to open it, Explorer freezes. Then, when I exit iTunes, it doesn't really exit. It still shows up in the task manager and when I try to end the process, it just plain doesn't end. I have to restart my computer to gain full use of it again. After the restart I can access my Mac disks, but once I start iTunes and try to play a song, I get the same thing again. And in case thats not weird enough, I can play the MP3's in WMP fine, and they will also play in iTunes fine if I actually open them, rather than just select them from my library. If I go to file open and select a song on my Mac drive, it will play fine, but then once I try to play a song from my library, I get caught in that vicious cycle. Anyone else had this problem or anything? Thanks. Also, is there an alternative program to Mac Drive that will allow me to read HFS partitions?

Post more about your situation... what format is the video, and where are you storing the video files? i.e., on a disk other than your startup disk? The adobe install is likely not the problem... I run adobe software along side FCS on about 75 workstations, and don't see issues like you describe.
Wavy? not accurate? what are you talking about?
Jerry

Playback Issues with multiple framerates and Blackmagic Decklink 4K Extreme

I recently swapped by AJA Kona Card for a Blackmagic Decklink 4K Extreme in order to get external monitoring in DaVinci Resolve.
I'm working in a 1080p 23.976 project that includes some 29.97 SD and HD footage. When loading this 29.97fps footage into my source footage, I periodically encounter frozen playback (The play triangle in my toolbar becomes a square symbol and remains that way). From there I am unable to playback any footage in any timeline, and requires a full system shutdown to return to normal! The problem is seemingly intermitent, with successful playback happening sometimes.
The 29.97 footage was DVCPRO, I attempted to transcode to Prores to troubleshoot. No dice. I believe it to be an issue related to the Decklink's inability to handle multiple framerates on-the-fly but wanted to submit here, too. I've also experienced intermittent sync delays on my broadcast monitor.
Decklink Driver 10.0
Premiere CC 7.2.1
Mac OSX 10.9.2 (same problem pre-mavericks)

Hi Andy,
You should not have any issues with Blackmagic handling multiple formats on the fly. However, I believe the frozen playback issues your describing is related to the Desktop Video 10 driver. I suggest rolling back to 9.3.3 for the time being. Blackmagic is looking into this issue now.
Best,
Peter Garaway
Adobe
Premiere Pro

ITunes 10.6/Quicktime 7 1080p playback issue/frame skipping

I have a playback issue with the 1080p videos on the recent version of iTunes - 10.6. I also tried playing the same videos on Quicktime where I was able to find that the videos were playing at around 20fps as opposed to their normal rate - 24fps~25fps.
I seem to barely meet the 1080p playback requirements on iTunes, but I know that I'm able to watch 1080p videos on Window Media Player(WMP) 12 without any issues. Aside from WMP, I'm able to watch 1080p videos on Youtube whenever hardware acceleration is enabled. I assume that WMP utilizes hardware acceleration as well.
The playback issue/frame skipping is probably caused by iTunes 10.6 not using hardware acceleration.
Windows Hardware
PC with a 1GHz Intel or AMD processor and 512MB of RAM
To play Standard Definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0-compatible video card is required
To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD; ATI Radeon HD 2400; Nvidia GeForce 8300 GS or better is required
Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
16-bit sound card and speakers
Broadband Internet connection to use the iTunes Store
iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or back-up CDs or DVDs
My PC specs:
Pentium Dual Core 2.3 Ghz
2GB DDR3
Intel GMA X4500MHD

Bump! Sounds the same as my problem, but maybe no one but us are having the issue since no one will answer any of my posts

WINDOWS VISTA ITUNES VIDEO PLAYBACK ISSUE!!!!!! AAHHHHHHH!!! HELP!!!!!!!!!!

am using a Dell XPS GEN 5 PC with Windows Vista Premium Edition as the current OS installed. I have latested up date for Itunes and QuickTime (7.1.6) Installed. I have recently bought and downloaded 3 of the Original Star Trek Tv Shows from Itunes. When I try and play one of them, they don't work. The Screen comes up, the show starts, then stops. Sometimes the sound keeps on playing, and then stops. Sometimes it just dosent even come on. I'm guessing (as a highly advanced Windows PC User) That this ia a "video/playback issue, related to a Apple/Vista Compatibility problem. I would like help solving this problem.

hi slideaway!
my computer has a right proper meltdown, switching itself off and restarting to a "Windows has recovered from a serious error" sort of message.
good lord. are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
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love, b

ICanon C100 playback issue premiere pro cc 2014

I am having playback issues in Premiere Pro CC 2014 with footage shot on my Canon C100 (29.97 fps). It was happening after doing a straight import and creating a sequence using "new item". Then, after reading some other threads here and elsewhere, I interpreted the footage so premiere would see it as progressive (no fields) rather than interlaced, but that doe not seem to help. It is even doing it when I play at 1/4 resolution. The only solution seems to be to quit and restart and reopen the project. Then it works temporarily for a little while but not long enough to actually edit. I have done projects in Premiere with C100 footage in the past and have not experience this level of difficulty.
My Media Cache is not going to the startup diskc(it is gong to the right place)
I am on a Mac 2.66 Ghz Quad-Core Intel Xeon
OS X 10.8.5
10GB 1066 MHz DDR3
NVIDIA GeForce GT 120 512 MB
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Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez

Stuttering playback issues

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