Sub account lockout

Your assessment of Verizon is DEAD ON! They suck **bleep**! I have now been locked out of a sub account email I CREATED and have attempted to access thru generation of a temporary PIN 9 (YES NINE!!!) times to no avail. The process diverts to my primary email acct/user name every time and informs me I am "locked out" of sub account due to multiple log in failures. Interesting as the password on my sub account is the same as my primary. The only way to resolve is to call Verizon which takes a BARE MINIMUM of 1 hour. I think it is time for a new provider for ALL Verizon services. Being as you are new, take this as a clear indication that you should run, don't walk, from Verizon. Seriously consider how your first experience with Verizon has played out. Best of luck to you!

Hi MatiBob,
Sorry for the delayed response as I'm just getting your post. Have you been able to get this taken care of or are you still needing help? If you do, please send us a private message with your details and we would be happy to help you investigate
~Jess

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Sub-account cannot send email from Apple Mail

I've tried setting up two sub-accounts to send/receive email but no matter what I try, these accounts error out on sending email. Looks like they aren't recognized by smtp server. Is there a different setting for sub-accounts?

I fixed my problem - I deleted my email account on my iPhone, then tried to setup a new account. I had a few problems setting it up. It wouldn't recognize the incoming or outgoing servers and I lost my email altogether for a few hours. Then I changed every setting possible and finally figured out that I had 2-3 "Other SMTP Servers" as well as my "Primary Server". Once I deleted the Other SMTP Servers, my email worked and i'm able to send emails now!
I also think changing the "Server Port" number helped solve my problem also, and making sure "Use SSL" was turned off.

How do you Set up a Family Pack sub-account

how do you Set up a Family Pack sub-account i have purchased a Family Pack account and enter the activation key and i can not find where to set up the sub-account.
please help
Denis

Thanks Shepart
when i activated the account i ticked the upgrade button, should i have ticked the new account button?
anyway, when i do what you say (below) there is not a manage "Accounts button" so i went to reactive it again ( for a new account) and is says that the activation key is all ready in use.
Denis, go to www.mac.com and sign into your account. Click on the word "Account" at the top of the left hand column. You will need to sign in again for security purposes. Once your account settings show up, click on the "Manage Accounts" button and you can take care of everything.
i think i hit a brick wall !!
Cheers
Denis

HT204053 how do I set up a sub account in iCloud?

How do I set up a sub account in icloud? We need three separate email addresses in this house but only have one Apple ID. Since the apple ID is an email address, I'm sort of in a catch 22. I can't set up individual icloud accounts because I don't have other apple ID's. I can't get other apple ID's because you have to use one to get an icloud account... Very confusing. Our main email address transfered seamlessly to icloud and we love it but we want to ditch our Advertisement ridden verizon email and have a separate email for my husbands business contacts and my business contacts. Everyone says we can just sign up for other icloud accounts but... well... the whole catch 22 thing. Someone please help, I feel like I'm chasing my tail here.

Welcome to the Apple community.
You cannot set up subaccounts, as you couldwith the family pack for MobileMe. I'm not sure why you can't create separate Apple IDs and hence iCloud accounts, it isn't good practice to share and iCloud account between different people. All you need to do, is each create your own iCloud account, choosing your old email address when you do so.

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way of setting up a sub account for her, or do I have to set of husband playlists and a separate set of wife playlists?

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way to set up a sub account for her, or do I have to set up a set of husband playlists and a set of wife playlists?

Sorry, but that's not possible.
You can share iTunes libraries on a network > iTunes: Setting up Home Sharing on your computer

How do you post multiple personal domains to .Mac sub accounts?

I was assured by .Mac tech support that .Mac will host a different personal domain on each of five accounts of a family pak. Now I discover that iWeb is a one-trick pony. I'm stunned that I can't create separate sites and upload them individually. I've never heard of an application that can only create one document!
And I can't even find the data for that ONE document; ~/Library/Application/Domain.sites2 is only 20kb no matter how many photos you've added to the site.
So I guess I have two questions: How do you post multiple domains to sub accounts?
And, where's my data?

The tilde (~/Library/etc.) indicates home folder; that is where I was looking. I did a Spotlite search and discovered that in attempting to backup my data, I'd moved it; Spotlite found it and it was all intact.
Then I discovered I could duplicate Domain.sites2, change the names to Domain de.sites2, and Domain daru.sites2, open daru's site and delete de's, then open de's and delete daru's, and I had two separate sites that I presume I'll be able to upload separately. Once I get .Mac sub groups created...
Seems like a stupid bit of programming; must have hired some windows guys to code it...
Problem I'm having now is, .Mac won't let me set up a sub account in my wife's name because she already has a .Mac ID and a trial account because she joined a .Mac group. Awaiting a reply rom .Mac tech support.
So my question isn't quite answered yet, but it does look like I can post several sites without having to set up separate user accounts. Seems like this could be explained in the help file in plain English...

Account Lockout issue between Apple devices and Exchange 2003

I have been having an ongoing issue for a couple of months with a few different users Apple devices locking out their accounts in AD when they try to authenticate to ActiveSync. This doesn't happen every time they authenticate, it seems to be random,
while the rest of the time they have access to their email. It might occasionally happen with an Android, but not on a repetitive basis like this.
Primarily this has been four different iPads, running different versions of iOS, and an iPhone running the latest release of iOS 7. Other iPhones and iPads function without having the problem, including iPhones on iOS 7.
The user accounts in question are set to never have their passwords expire, but again, they aren't the only users that are set like this, and those other users, even with Apple devices are not having the same problem.
I used NetWrix to trace out the source machine, which is my Exchange 2003 server and times, and I've checked the W3SVC1 log file, and come up with the following as an example with identification details masked:
<internal IP>, <Domain\Username>, 4/30/2014, 8:10:04, W3SVC1, <ServerName>, <internal IP>, 15, 329, 3367926, 200, 0, GET, /exchange-oma/<[email protected]>/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPad/ApplV50462*****/eb53cd5d5b9fcf40****************-20ef44,
As I was typing this, the owner of the iPad from the log file above came by my desk, so I asked a couple more questions. He's never had another iPad, it's a gen 1, and he's never updated the iOS on it. I know one of the other iPads in question
has the most up to date iOS, and the other one is brand new, replacing one that was broken, but the owner of that one had the same issue on a 3 year old iOS.
There is nothing special about the user accounts, no special privileges or restrictions.
Has anyone encountered this before? Exchange 2003, Server 2003 in a 2008 domain. Promotion to the 2008 domain was 2 years ago.

Hi Brian,
I am so sorry for the delay.
Do you have any progress by now?
Since there are lots of devices which use user accounts to log on, failed logon attempts on these devices could be the cause for account lockout.
If this issue persists, I suggest you refer to these troubleshooting articles below:
Troubleshooting account lockout the PSS way
http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
In addition, you can also get efficient support at Active Sync forum below:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
Best Regards,
Amy

Itunes account for sub account not allowed?

I'm trying to open a new itunes account for my daughter who has a sub account from our .Me "Family Pack". So far, I have been denied completing the sign up process. The error message is: "We are experiencing technical difficulties. Please try again later". Does this mean sub accounts in a .Me "Family Pack" can not own individual itunes accounts? Does it mean one itunes account must be shared among all "Family Pack" members? If so, this seems very limiting for itunes business and not a good incentive for buying the .Me Family Pack. Can someone tell me if this is true or how Family Pack sub accounts can open their own itunes account. Thanks

If you want them to have access to songs and videos, even free ones, you will need to provide some sort of payment method to set up the account, if not a credit card than a prepaid iTunes card or gift certificate. Apple uses this as verification of the user's country of residence, something the content owners require of them.
If you only want your users to have access to free songs, you can set them up an account using your credit card, then remove the credit card information from the account. Then they will only be able to download free songs and videos, though if they attempt to purchase something that has a cost, it may allow the purchase, create a balance due, and "clog" up the works until the item is paid for in some way.
Regards.

Our family has 1 Apple id. My sons received many itunes gift cards. Can I set up sub-accounts under my id? If I create new ids, will they lose access to the content purchased under wmy id?

Our family has 1 Apple id with 2 itouches, 1 ipad and 1 iphone. My sons received several itunes gift cards. Can I set up sub-accounts under my id and deposit their gift cards into them (like a bank account)? If I can't, it seems that I will have to keep track of each of their purchases until they reach the limit of their gift cards, before they go over. This makes no sense. If I have to create new ids, will they lose access to all the content purchased under my id?

- You can't create subaccounts.
- You can create new account(s). The media on the iPod is still usable. It does create more work when updating apps since yo have to sign into the account that purchased them to update them. If you have apps purchased from more than one account that need update you have to update them one at a time until the remaining apps were purchased with one account.
- To change accounts for purchasing go to Settings> Store (or Settings.iTunes and App store depending upon the iOS) and sign out and sign in with different account.

Help with Managing sub accounts and The page isn't redirecting properly

Anytime I try to make a new sub account, and I click on "Sub Accounts" I get this error:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    *   This problem can sometimes be caused by disabling or refusing to accept
          cookies.
Before you ask, I'm a bit of a PC geek, I tried in both FF and IE8, same result, checked cookie settings, and they are NOT disabled etc.
Any ideas?
Solved!
Go to Solution.

Cookies are normal. The only exceptions are for SU.
I found a way to manage the sub accounts. Through Yahoo. Which is completely asinine. Why do I have to go to Yahoo's page when IT'S RIGHT IN MY VERIZON!?
I wish I could "unbrand" my dsl service.

How do I set up a sub account for a child who now has an iPod touch

I have an iPad and and iPod touch 3rd gen. I have just bought my so a 4th gen iPod touch. How do I set up a secure yet additional sub account for him?
I need to be able to see what he is doi g as he is young and he cannot spend any money on the account himself.
J

Hello,
Your Internet/email service provider should be able to tell you exactly what to enter. You may also want to take a look at the following web page:
http://support.apple.com/kb/HT1277
Good luck!
Jan

Can I create an Apple ID sub account for my kids to use?

How do I create an Apple ID sub account for kids to use?

Your best bet is to create an Apple ID for them, enable and use restrictions on the devices.
http://support.apple.com/kb/HT4213

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...

There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?

Event 4740 Not Logged for a Single Account Lockout

Domain Functional Level: 2003
PDC Emulator: 2008 R2
Lockout Origin DC (also the RADIUS server): 2003 R2
For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts. Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the Event 4740. This usually tells me that our
Cisco WLAN Controller caused the lockout.
Our Default Domain Policy is set to audit Account Logon Events for failure, Account Management for success/failure, and Logon Events for success/failure (plus numerous other things).
This time there is no Event 4740 for this account lockout and I can't figure out why. The events are there for other lockouts several minutes before or after this one. Windows just hates me so it decided to skip this one. The main reason
this is a problem is because I just set up Scheduled Task on the PDC Emulator, triggered by Event 4740, to run a PowerShell script that will provide the help desk with a report for each account lockout, even parsing the IIS logs on the Client Access Server
to identify which ActiveSync device caused it. Of course the week after I announce that, Windows decides not to log one.
Using LockoutStatus.exe I determined that the Origin DC for the lockout was the RADIUS server.
NetLogon debug logging is enabled on the RADIUS server, however I took a nap today after being let out of work early for the holiday so by the time I checked the netlogon.bak file it had already been overwritten with newer data.
There was, however, an Event 644 locked on the RADIUS server (pasted below with domain/computer/user details edited for privacy). I don't even know where to start as far as trying to prevent this from happening again. Anyone have any suggestions?
Within the next couple months I will spin up a 2012 RADIUS server and a separate 2008 R2 DC to replace the 2003 multipurpose server, but it's not high on my boss's priority list so it's a tough sell considering the WLAN is functional right now.
Event Type: Success Audit
Event Source: Security
Event Category: Account Management
Event ID: 644
Date: 12/31/2014
Time: 10:00:35 AM
User: NT AUTHORITY\SYSTEM
Computer: DomainControllerAndRadiusServer
Description:
User Account Locked Out:
Target Account Name:
LockedOutUser
Target Account ID:
DOMAIN\LockedOutUser
Caller Machine Name:
CISCO
Caller User Name:
DomainControllerAndRadiusServer$
Caller Domain:
DOMAIN
Caller Logon ID:
(0x0,0x3E7)
For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts. Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the
Event 4740. This usually tells me that our Cisco WLAN Controller caused the lockout.
For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts. Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the
Event 4740. This usually tells me that our Cisco WLAN Controller caused the lockout.
For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts. Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the
Event 4740. This usually tells me that our Cisco WLAN Controller caused the lockout.

Hi,
I suggest you use Auditpol command to check the current auditing status on Domain Controller.
You can type this command below:
Auditpol /get /Category:Logon/Logoff
If the Account Lockout subcategory is set to no auditing, please use /set option to enable auditing:
Auditpol /set /Subcategory:”Account Lockout” /Success:enable /Failure:enable
More information for you:
Auditpol
http://technet.microsoft.com/en-us/library/cc731451.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Bank sub account line item still showing as a open item after down payment

hi
1) i created a dwnpymt req using TCODE:f_37
2) created dwnpymt for dwmpymt req using TCODE:F-29
3) created customer invoice using Tcode:F-22
4) clear dwnpyment req against invioce using TCODe:F-39
now my question is when i create dwn pyment i used bank subaccount(cheq rec) to debit and customer to credit
so after i cleared dwnpymt with invoice. the bank sub account line item still showing as a open item .
why?
i appreaciate your usefull inputs
thanq.

Hi
I hope you will be running manual or electronic bank statement at your company.
The bank sub account that has been posted gets cleared when you run manual or electronic bank statement.
Let me explain you in detail
The entry that got posted during the down payment received from Customer--
Check Receipt A/C Debit
Customer A/C Credit
When you run the manual or electronic bank statement the entry gets posted as
Main Bank A/C Debit
Check Receipt A/C Credit there by clearing the open item from the Check Receipt A/C.
Hope this helps you in understanding how the open item in Check Receipt A/C gets cleared.
Good Luck
Hari

Sub account lockout

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