Sub Picture problem in Encore CS6

I am working on my first bluray project. I made the Menu for Encore as I have make many in Photoshop.
The video is 1280 x 720 so I made the Menu 1280 x 720.
The problem is with the Highlight layers, but not all of them.
Here is a composite of 3 screen shots of a preview of the menu in Encore.
The top shows the left most button the Highlight shows only 3/4 of the button.
The middle shows how middle three buttons work fine.
The lower section shows the second from the right button, it does not work fully and part of the 6th button is on.
When I let Encore create a sub picture the same thing happened.
I have made sure that the GROUP boundaries do not over lap. I have moved the 1st, 5th and 6th button further away from each other but it still happens.
Anyone have any ideas?
Thanks

I know this is old but just in case someone sees this and has the same problem. I am using 5.5 and I found this same issue. Upon playback before making it a dvd, portions of the highlight boxes were gone. The 4th outline of the box was not appearing. My project was a 2 dvd set and I had saw this problem in the first dvd and was going to find the answer but ended up burning it to dvd and the boxes looked as they were supposed to. Very strange but glad that it worked.

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Problem with encore cs6 in cc

I encountered technical problem using Adobe creative cloud.
Because I want to burn a DVD I installed Encore Cs6. This program didn’t include the menu library, so I imported that following the instructions I found on the internet.
The program works alright, even with a dynamic link with photoshop. A preview of the resulting menu works fine too.
However, I can’t save it or build it. I get the message: an input contract error occurred. Before that I see a message stating the following: /Volumes/Builds/Mango/Main/Adobe/MediaMac/../../Src/FileCache/FileCache.cpp-1016
Without the link, or without any content all I get the same messages. So I guess it’s not caused by the dynamic link or by the assets which I imported.
By the way, I’m working on an Apple computer.
Hope someone knows how to tackle this problem!
Elsbeth Mulder

Mavericks and Yosemite are not support by Encore, but I believe users are getting them to work.
Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more:
http://forums.adobe.com/message/6109315#6109315
And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
Monahan re Premiere permissions
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Kopriva re permissions and AE primarily:
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

Problem starting Encore CS6

I have Adobe Production CS6. I am having problems starting Encore. It takes too long to start. On a quad core PC it starts almost immediately, on a second hex core i7 PC it takes ages to initialize transcoding. I tried installed elements for Encore CS6 that appears to have been only partially installed. The Dynamic link also has the same problem. Also, the sound is not transferring regularly. Sometimes it transfers other times it does not for the same Premier Pro CS6 project. Editing and creating a menu in Photoshop does not transfer to Encore. I have a problem that perhaps needs to be solved by reinstalling Encore.
What are my options to fix the problem?

Thank you for pointing me to where I can find the full library content. I did download what I believed was the correct download following Adobe instructions but it did not provide a full library.
The word "assist" was not part of the description in the Adobe article on buttons but my way of expressing the utility of the button menu template. I started with machine language programming then progressed all the way up to Microsoft's Visual Studio where functions are listed to insert into templates for programming. This saves time by eliminating line by line programming for the most part. In the same Adobe, "Using Photoshop to create menus" article that starts with the heading, "About creating menus in Photoshop" is a table of button commands that includes the shortcuts for creating various functional buttons starting with + then = etc. within brackets. Included is the wording:
"Instead of creating menus from scratch in Photoshop and adding all the prefixes manually, you may want to open a menu template that’s similar to the one you want to create, save it as a Photoshop file, and then edit the exported file in Photoshop."
I do not know how this menu template works but I am hoping that it does provide a shortcut to create buttons in the layer process in Photoshop.
I find that Adobe support for answers to my questions is often like looking for a needle in the haystack. There is no url to lead me to where I can find such a menu template with layer prefixes, nor in the same artilicle does a url "Video about creating menus in Photoshop" shortcut point me directly to where the video is found. Instead, I find myself in the "Learn and Support" section expecting me to find it myself.
Is there such a menu template for buttons and where can I find it?

Problem with Encore CS6.

Good morning everyone.
I'm mading a DVD with Encore CS6 and I've created a Custom Menu.
When I connect the Chapters to the corrispondent Button there's a strange problem.
I've done 27 Chapters, and obviously 27 Buttons, divided into 3 lines x 9 Buttons.
The first eighteen ones works perfectly, but the last nine don't.
When I run the preview, the last line of Buttons is like there wasn't present on the Menu, although the Buttons are there and they're visibible.

It's the DVD spec: a 16:9 menu only allows 18 buttons. (It is 36 for 4:3.)

Sub Picture Problems HD project to SD build/burn for DVD Menu

Encore CS5 on OSX
Created a project for HD Blu-Ray that has sub pictures for buttons that work wonderfully when built and burned on Blu-ray, but when I use the same project and build and burn to SD DVD, the sub pictures are visible as horizontal lines with no chroma. This issue is prevelent in stand alone players, both blu-ray and DVD, but when played in the computer DVD player they are fine. Any ideas on how to fix this?
Thx

Thanks, yes I kept the same HD menus and output to DVD.
>>> Bill Hunt <[email protected]> 06/09/10 5:38 PM >>>
Welcome to the forum.
Did you keep the same HD Menus, and just Output to DVD, or did you alter your Menus for the SD Project?
Can you post a screen-cap of your Menu in PS, with the Layers Palette open, so that we can see the look of the Sub-picture Highlights?
Good luck,
Hunt

Picture button in Encore CS6

Hi fellow CS6 users!
When I place a picture and markt that as a button on a menu imported in Photoshop from Encore and subsequently return to Encore, that picture - when highlighted - is solid grey.
Anyone got an idea how that comes and how it can be solved?
Thanks a lot!
Pete

The highlight is probably a square, and the color determined by the color set. Try moving the highlight layer below the picture in the layers.

Encore CS6: Rebuilding audio tracks | PROBLEM

Hello, guys. Greetings from Brazil.
I'm having a problem with Encore CS6 during the authoring process and thought you guys could help me out with this. My Blu-ray project contains 29 video files (total of 2h 22m) and I have 5 psd menus (with an audio background from another file) in it. The files weren't with the same resolution/settings so I converted them in .MOV files with the same audio rate but keeping the resolution differences. I watch it inside Encore and it works just fine.
The problem is when I try to build the disc, image or folder: it stucks at the "Rebuilding audio tracks" and doesn't go on by any chance. I've started over from scratch 4 times and the same message keeps bothering me.
The first time I built, it was in a DVD format (exported a DVD folder), then I duplicated the project and changed the settings, putting it to a Blu-Ray configuration. It was right then that these issues started and now I can't build any Blu-Ray and DVD either.
Please, can you guys help me?
Many thanks.

Sorry for doubling the post, Bens.
So, I fixed the issue by replacing the Play All timeline (in which I reinserted the mov clips in a long, continuous sequence) for a Playslist, using the timelines that were already created. I found an information that the act of putting mov files in a long sequence may cause a sort of incompatibility with the audio tracks. Something about the ac3, don't know exactly
But yes, the problem was solved when I used a Playlist instead of a new, huge, timeline.
Thanks for the help anyway.

ENCORE CS6 gives error message during the burning of Blu-ray Disc

I did it again - upgraded my Production Premium CS5 to CS6.
I will not forget CS4 that never came to work. It was not a workable version, but at best an Alfa or maybe Beta version.
I was therefore naturally afraid to upgrade my reasonably well functioning CS5 version, but did it anyway.
My fears kept unfortunately connectors. Audition CS6 scratchy and crunches a lot when I change Audio Device from MME to ASIO. It should be noted, that none of my other programs have this problem neither my Soundbooth nor Audition 5.5 which I fortunately still have installed. So it is only Audition CS6 that crunches with ASIO4ALL.
Encore CS6 is also a problem child. When I try to burn a Blu-ray Disc I get, in the final phase, following error message: Blu-ray Error: "device error", Code: "CreateStcSequence: Fail to write M2S file"
Fortunately, I can open the project file in my Encore CS5, which do not have the same problem. Encore CS6 cannot be used as a standalone application - I still need to have a previous version installed to complete my projects. It is not fair.
Unfortunately I can see that many others have the same problem. Even worse, however, that Adobe still has not come with an update or fair solution of the problem - after so long.
It annoys me infinitely, I every time have to spend so much time on the Internet in an attempt to find solutions to remedy Adobe problems. These are programs I have paid dearly for - exactly twice as much as others living in the U.S. pay - just because I live in Europe.
If there is a user who has some useful suggestions I would appreciate it very much.
I must complain about my bad English.
Thank you in advance.

Hi Jim,
ISO files also works for me, but that's not what I paid for.
So far I use just the previous version CS5, but hope at some point to get CS6 to work.

Major glitches with Encore CS6 on Mac

Hi, I am having a major problem with Encore CS6 on mac. Whenever I have tried to build a DVD (using a DVD+R disk in the superdrive of my MBP) it makes my screen glitch, and my computer freeze up.
I would appreciate it if you could help me with this ASAP because I need to have this project done no later than the 20th of December.

I'm running OSX 10.8 Mountain Lion on my mid 2012 Macbook Pro with 16Gb of Ram, and a 2.6GHz dual core i7 processor.
What do you mean by build to a folder or image? (I'm still relatively new to Encore.)
Here's what keeps happening

Audio goes out of sync when Blu-ray folder is exported from Encore CS6

I compile a project in Encore using H.264 and .wav files. The audio plays fine directly from the timeline. It also plays fine when I preview it from Encore. When I finally export it as a set of Blu-ray folders, the audio exports out of sync with the video. It is approximately 6-7 seconds ahead of the video. What am I doing incorrectly? When I mux the files into an .MKV, the video is in sync with the audio so I know the files themselves do not have different start times.
I am running with an HP Z820 with Windows 7, 64-bit OS and 16GB RAM.

For anyone who's interested, I found a solution to this problem. Once imported into Encore, the leader in on the video and audio files cannot be trimmed at all. (I had been trimming the beginning of the video and matching audio file to eliminate the 8 seconds of dead space at the start of the clips.) Although the trim took effect immediately in the Encore timeline and I could also watch it in preview in sync, exporting was another story. The audio track seems to retain the trim when exporting but the video track does not, hence the 6-7 second delay between audio and video.
I reimported the files to my project and left in the 8 seconds of dead space at the start and voila! The video and audio match up when exported.
Ideally the trim tool would just work as its supposed to through export and all, but at least I found a solution I can work with.
(As a note, the trim works just fine in export on Encore CS5. I only had this problem with Encore CS6.)

Problem installing ONLY Encore CS6 alongside CC

With the new 2014 CC apps alongside the original CC apps, I decided I finally wanted to purge my CS6 collection. However, I still want and use Encore from time to time.
I used first the "uninstall" option to remove ALL of my CS6 apps - including Encore. I even used the Cleaner tool to further "clean up" CS6. All seemed well.
I then followed these instruction precisely to install Encore, which involves installing the "previous version" of Premiere Pro CS6 through the CC desktop app, and then using "uninstall" to remove only Premiere Pro CS6. http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
Everything seemed perfect. I had only Encore CS6 appearing in my Application folder (Mac). However, in the CC desktop app drop down window (after logging out and then back in), there was a listing for Premiere Pro CS6 and a big blue button saying "update". "What's this" revealed bundled updates for not only Encore, but CS6 Bridge, Media Encoder and Extension Manager.
So - my choice, stare at an unresolved "Premiere Pro CS6" update for the rest of time, or hit the button. I hit the button, and got CS6 Media Encoder, Extension Manager and Bridge reinstalled back on my computer. Right back where I started.
The instructions at the link above are INCOMPLETE. What do I do to resolve this problem? I just want Encore - and not the gigabytes of CS6 programs I no longer need.
Thank you.

I do not know the real answer, which is can you uninstall ALL CS6 except for Encore.
My guess is that you must live with the "update" flag staring at you. The update did NOT put Premiere back in, so I assume that those 3 programs are considered "essentials" for the CS6 family. Even though we don't know how, they may be essential for some part of Encore's functioning. My guess is that the PR CS6 install put them in, the uninstall does not remove them unless you remove everything, and that they had updates.
You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
But for your interests, my bottom line is to live with the "update button."

Encore CS6 Flash Export problem

Hey There!
I am having a problem with my encore CS6 flash exports.
The DVD menus are shown the right way in the browser but, when I select a video to be played, the flash player shows me the video controls but no video. The background stays grey. I've tried exporting FLV and F4V and the problem is the same.
It looks like the link in the XML is not good. The videos are in the folder exported by Encore and they play well in VLC. Do you have to edit the XML file to make this work? I guess not...
Maybe reinstalling everything? Because from my perspective, it looks like it is an easy procedure and it should work.
Any help would be appreciated!
My specs:
- Mac Pro late 2013 with Maveriks 10.9.4
- Safari 7.05
- Encore CS6

The Encore structure puts the flv in a "sources" subdirectory under the level with the index.html.
As long as the user has not modified anything, the path should be okay.
Nicolas, confirm that the directory with index.html file also has a subdirectory called "sources," and that that is where the flv/f4v is.
My suspicion for many users with a local, but not web problem, are having a local permissions issue.
One user reported fixing a similar problem by removing odd characters in the filenames. The theory was that the characters were breaking the xml linking.

Encore CS6 Flash Export problem, Grey screens

Hi everyone,
I am having a problem with my encore CS6 flash exports, they are not behaving as expected online (seems to be like a loading issue).
I've tried exporting FLV and F4V and the problem is the same. The same project exported from CS5.5 does not produce this undesirable
problem. It may be important to say that the project was started in CS5.5.
I have a button that links to another menu, and I am using videos as 'transitions'. The videos are dynamic after effects compositions.
When it's online, and you press the button it fills the canvas with a 'grey screen' before starting the video transition. This totally breaks
the experience and feels like an authoring error. It would be important to note, that this screens only appear the first time you see the flash.
Somehow the next time you press it doesnt show it.
I would happily go back to CS5.5 but I started using auto-activate buttons that are only available on CS6 flash exports.
Any ideas what has changed between this versions flash exports?
Any help would be appreciated..
Thanks in advance,
Cris

Encore CS6 6.0.2.004, IE9, Win7
Simple project, DVD NTSC, One menu with one button. One timeline. Menu first play, button linked to timeline.
Output flash with flv (and again with f4v - same results), No template, keep with flash swf rather than streaming.
Open index.html locally, must manually enable active content. Menu opens, movie plays. No grey screen.
Copy entire folder to USB, same result; USB plays on a different PC also.
Upload to web site; same result.
Am I doing soething differently from either of you? Are you using templates?
Factors related to flash security (for local and probably USB playback) can be problems. Various server settings can be problems for on line.

Encore CS6 Dynamic Link from Pr CS6 Problem/Issue

I switched from Production Premium CS5 to CS6. I first deactivated and uninstalled my CS5 then installed CS6 on my Windows 7 machine.
The problem:
When I edit together a video in Premiere CS6 and have finished, I use Dynamic Link from within Encore CS6 to bring in that timeline. After that, I use AME to transcode that Dynamic Link asset to the DVD MPEG standard, Encore CS6 keeps poping up a notification window that says: "The transcoded DynamicLink asset _______ has changed on the server. Would you like to reimport it? Yes/No" It prompts me each time I enter Encore and any time I move from another open program back to Encore.
And I have to click No for each timeline that I have used Dynamic Link for (which is usually 5 or so).
Any ideas or help? This is incredibly annoying.
Thank you.
Jared

As an update. I am using the newest version of PluralEyes (v 2.0.5 7358) to sync the audio of the multiple camera event films I have shot. I have since created a new project in Premiere and only manually lined up clips and then Dynamically Linked that to a new Encore project and so far Encore has not promtpted me with the error/message: "The transcoded DynamicLink asset _______ has changed on the server. Would you like to reimport it? Yes/No"
Any ideas? This is very frustrating. Thank you!

In the audio encore cs6 desface in parts when you picture or dvd

Good morning
I have a problem with desface followed by the use of audio in encore edit in premiere cs6 cs6 all too well what happened to encore review what is good and to create the image on encore cs6 outdated audio out and let me know inwhichthe is the error or devo do

DVDs are LOW resolution by today's standards - only about 0.3 megapixels - so there is no way they your images on a TV set will look "High Definition". See Preparing images for iDVD slideshows at http://docs.info.apple.com/article.html?path=iDVD/7.0/en/6675.html for recommendations on image sizes to use. Using larger images won't give you better quality, andf in some cases, will lower you image quality because the Quicktime resizing that occurs isn't the best.

Sub Picture problem in Encore CS6

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