Submit button greyed out in Compressor

All of a sudden when I try to compress a .mov the "Submit" button is greyed out. No matter what movie I try or what compression settings I try. Running FCP 7.0.3 MacBook Pro 2011 Lion 10.7.5. Plenty of space on HD, re-installed software, all usual troubleshooting. When I drag the same movie to Compressor in my old Mac 2008 running snow leopard it lets me click "Submit." Been running Compressor and Final Cut no problem till now. Even compressed a movie tonight just fine. Then, made some changes to the Final Cut Sequence, output new QT movie, bam - all of a sudden compressor won't work. Can drag any settings onto the job, click submit button on the bottom, then when menu to name job drops down I can only click "Cancel" button. "Submit" button is there but greyed out.
Right before this happened I "cancelled" a compression that was processing in the Batch window. Would that prevent me from starting something new?
Cannot seem to open the batch window to resume.
Thank you,
Patrice Shannon

It's probably lost its connection to Qmaster. Running this utility from Digital Rebellion often is enough to get the links reconnected.
Russ

Similar Messages

Why is Submit Button Greyed Out on Compressor

Just recently, I have been unable to submit a video for compression. As always, I drag on the compression I want to use and select the destination. I hit the first submit buttn and the window drops down asking for the name of the batch. I enter the name but on this window the submit button is greyed out and I cannot submit the project for compression.
I looked at past instances of this problem and I downloaded and ran Compresser Repair 2.2, but the problem remains.
Any ideas would be greatly appreciated. I have never had this problem before.
Barry O'Brien
Compressor 3.5.3
FCP 7.0.3
OS 10.6.8

Russ,
No worries. Yesterday, I brought the Apple Clean Install instructions to pointed out to me to my IT guy I had him do a clean intall of Compressor using the outline and the problem was solved. It took him an hour. It would have taken me 1/2 a day!
I did have one good bit of advice suggested by Jason Brown over at Creative Cow, but I didn't have time to research it - and my computer was already on my IT guy's bench. He said:
"Let me start by saying I'm not an expert...just a user, so I could be wrong. BUT I fixed my issue after installing fcpx, it moved compressor to a subfolder in applications, but not the Qmaster app. When I ran update, it updated Qmaster to 3.5.3 but compressor was just on 3.5 I took compressor out of that folder, ran update again and they were same version number. U can check version number by looking about under file menu. For Qmaster, select app, get info and its in there."
I think he is suggesting that Emaster and Compressor need simultanious updats, and to do that Apple has to be able to find the files. The fact that Apple has the clean install for Compressor so available and in multiple locations suggsts to me that this is a common problem.
One of the Creative Cow guys said that his production company does complete clean installs off all apps on all machines every 12 to 16 months!
Well, I declare this issue fixed, and thank you for all your help and advice. Hopefully, someone else will find this thread and it will be helpful to them.
Regards,
Barry

Submit Button Greyed Out (v 4.0.5)

I have been using Compressor successfully for about a year. Recently it updated to v4.0.5. Now I am not able to submit, with the final Submit button greyed out. I have checked my Destination folder permissions and all appear correct.
What could be the cause of this, and what shall I do? I need to render a program urgently for broadcast.
Thanks
Geoff

I just resolved a similar problem. I am running OSX 10.6.8 on a MBP 13" 2010.
Once inside Compressor I'd click on "submit" and the drop down window would show "none" next to "Cluster:" and the submit button was greyed out.
I called Apple Care and they had me delete the preference file "com.apple.Compressor.plist" file from my user>library>preferences folder. This did not fix the problem on its own.
They then had me delete the Apple Qmaster folder from user>library>application support. This did not fix the problem on it's own.
I then reinstalled the Compressor application itself. This did not fix the problem on its own.
I then verified permissions and repaired permissions using disk utility. This did not fix the problem on it's own.
I then clicked on "Share Monitor" which is found on the Compressor task bar. "This Computer" was displayed in the left column. I simply clicked on it in order to high light it. I left the "Share Monitor" window open and went back to the submit panel and "This Computer" was now displayed next to "Cluster:" and the program is now working again.
YMMV.

HT1338 compressor Submit button greyed out

All of a sudden when I try to compress a .mov the "Submit" button is greyed out. No matter what movie I try or what compression settings I try. Running FCP 7.0.3 MacBook Pro 2011 Lion 10.7.5. Plenty of space on HD, re-installed software, all usual troubleshooting. When I drag the same movie to Compressor in my old Mac 2008 running snow leopard it lets me click "Submit." Been running Compressor and Final Cut no problem till now. Even compressed a movie tonight just fine. Then, made some changes to the Final Cut Sequence, output new QT movie, bam - all of a sudden compressor won't work. Can drag any settings onto the job, click submit button on the bottom, then when menu to name job drops down I can only click "Cancel" button. "Submit" button is there but greyed out.
Thank you,
Patrice Shannon

Hi Everyone - I had this problem recently and your posts helped me get to the resolution for my issue.
Submit button was greyed out.
I had recently done a software update, which may have created the issue.
My Compressor was version 3.5.
My QMaster was now version 3.5.3.
Based on reading your posts, this may have been the issue.
I found this update:
http://support.apple.com/kb/dl949
I installed the software update, which updated my Compressor to version 3.5.3. The updates take place in the applications folder, so after installing the update, I moved the Compressor icon to the desktop, replacing the old icon.
Compressor works again.
JoeG.
Houston, TX

Compressor 4.05: submit-button greyed out

When I want to submit a job in Compressor 4.05 the name/cluster/priority-window pops up but the 'submit' button there is greyed out.
I tried to run a small programm called Compressor_Repair but of no avail. Effectively Compressor 4.05 is useless now.
Until the last upgrade to 4.05 Compressor has always functioned.
Now what? Please don't tell me I have to uninstall Compressor and delete files from over 10 different folders before reinstalling again.

Called Applecare today. There was no quick solution and I'll receive an email with follow-up steps to make another user account and see if it happens again. Hopefully I can resolve the problem myself, otherwise I have to go back to Applecare and pay €90 for further support since it's been over 90 days that I purchased the "professional software".
In fact it's cheaper to purchase again
This is the full mail I received from Applecare, except signature:
Hi Jerome,
http://forums.creativecow.net/thread/20/857850
http://support.apple.com/kb/TS1888

Compressor Submit Button Greyed-Out SOLUTION!

Compressor and Apple Qmaster have to be in the same place!
Compressor would let me set everyting up but not the final "submit." It was greyed out.
Simple fix: In my case all I had to do was make sure Compressor and Apple Qmaster were in the same place. I had made a folder in my applications to put all my editing apps and MOVED Compressor into that folder but not Qmaster. I simply put compressor BACK into the regular APPLICATIONS area and BAM-O! Done. Hope this brings relief.

Moving your FCS suite to a subfolder in Applications or another location altogeter is a bad idea.
All Apple software is placed on your system by the Installer app.
Along with the software you install, it places a .pkg file in the Receipts folder.
This package contains information on the software version, when it was installed and where.
It also contains information about the permissions that the software has.
Manually moving the software means that the information about the location of the programs is no longer correct.
Updates to the programs will be announced by the built in Software Updater because it works by looking at the info in the .pkg file. Occaisionally, it is also neccessary to run Disk Utility to repair permissions.
In both cases, the changes will not be applied because the programs are not in the correct location.

After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?

After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Agent email help - buttons greyed out at one location

The setup: Two call centers. One in NC and one in CA.
The one in NC, which is where the call center servers are, has no issues with email buttons becoming active.
The one in CA, every morning when the agents login the email buttons will not become active unless the users do the following workaround
Start agent.
Run and IE url that was given to me by Cisco. http://<ipaddress of ccx server/EemUi/index.jsp?port=59015
This will force Java to start and have the java icon appear in the system tray.
Email buttons become active
Close IE window (which make email buttons grey out again)
close and restart agent
Email buttons work.
I only have this issue in the CA office.
I had them ship a desktop to me in the NC office. I connected it and did NOT have an issue. Everything works perfectly here.
Is the issue tied to the distance? Is there some java time out setting I can tweek to make this work.
I didn't have this problem with 8.5 su 2.... it happened after the update to su 3
Anyone seen this? Cisco has no answer.

I bounced this around the office to get some ideas. One question - how long is the CA office waiting for the email buttons to become active? That is, setting the workaround aside, if they wait long enough, do the Agent E-Mail buttons ever become active? The thinking is that could be a factor as the entire applet is around 40 MB. If connection speed isn't great it could take a while to download which would explain the scenario.
Tom

Put, Get , Connection buttons greyed out

Hi All,
I am pretty new to Dreamweaver but not to web development. I
have set up and connected a few sites from my own PC. It all goes
just like it says in the manuals.
But I got called into a client site who have an existing site
set up in Dreamweaver. The DW person left and the current person
wanted some coaching. Well the Code, Split, Design views all came
up and we could edit just fine.
But over on the right, above the list of files, all the
buttons (put, get, connection etc.) were greyed out. At first I
assumed the FTP connection was not set up, but it was, because when
we saved files, they saved straight to the live site.
So I went over to look at Site / Manage Sites. The FTP
connection was listed, but many of the other options (all the
categories within Advanced) did not seem to be available. They were
not just grayed out - I could not even see the list of them.
I have been fiddling around at home on my own sites, trying
to figure out how to recreate this and I can't. I can figure out
how to put myself onto live updating (update to remote FTP on Save)
but I don't get the other buttons greyed out just because I am
working like this.
Any ideas? I'd like to be able to go back there, take them
off live updates and restore the buttons.
Thanks
Abigail

Unless one is working in ColdFusion, or has special
requirements, the FTP &
RDS server option should never be used.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Alan" <[email protected]> wrote in
message
news:C4F834C6.30E30D%[email protected]..
>A guess- they set this up as an "RDS" ftp site, and it is
editing the live
> files on the server.
>
> To make a regular ftp site connection, make a New site.
> If it's CS3 version, make sure you pick "site" and not
"RDS"
> Enter all the details, and make a "regular" ftp
connection, not an RDS
> connection.
>
> --
> Alan
> Adobe Community Expert, dreamweaver
>
>
http://www.adobe.com/communities/experts/
>
>
>

Itunes showing all data as other and sync button greyed out

Itunes showing all data as other and sync button greyed out. I have downloaded and installed Itunes 11 (multiple times) and restored my phone twice already, but I am still not able to sync my Iphone 4 with Itunes.
When I select / de-select Apps on Itunes to remove from the phone the "Apply" button does appear, but after I click it nothing happens. Then the greyed out "sync" button just appears again.
Anyone with some advise please?

Try Restarting or Resetting your touch.
Restart: Hold the Sleep/Wake button until the red slider appears and turn off your iPod. Press the sleep/wake button and hold it until you see the Apple icon.
Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
Check your iPod and see if your music and apps have reappeared. If they do after either option, then resync your iPod.
If neither works, then Restore your touch through iTunes.

My wifi button greyed out...pls help

hi all users,,,my iPhine 4s wifi button greyed out suddenly
tried the temperature trick but problem persists
pls help anyone
thanks

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

Hi, i am using iphone4s.. 2 days ago i had a problem with wifi.. button greyed out, it was suggested to keep phone in freezer, worked temporarily and i updeted to ios7.1 but still facing same problem.. wht to do? cant afford to throw off :/ huhh..

Hi, i am using iphone4s.. 2 days ago i had a problem with wifi.. button greyed out, it was suggested to keep phone in freezer, worked temporarily and i updeted to ios7.1 but still facing same problem.. wht to do? cant afford to throw off :/ huhh..

well, you know how it is - glitches that usually resolve with a hard reset etc
then a restore. then a factory restore....then ..... nothing fixes so I try the next step with apple online - fill out my serial number and find it is a couple of weeks out of date - and then with the holidays who has time to get to the apple store? this is my second 4s handset as it is - first one the glass cracked from L to R without any impact/damage etc - they changed it out automatically because it's a 'known fault' apparently - so technically, this handset is only 6 months old - but warranty is from original purchase date -
never imagined it would turn out to be a warranty issue with the phone - and hey maybe when I get a chance to go to the apple store they'll be sympathetic, but I won't be able to get there till at least Jan 4th as it is. On the other hand, another iOS update might resolve the issue - but how long till that release? at the moment I'm having to use my old 3gs for wifi and 4s for phone!!!

Compressor Submit Button Grayed Out.

I am new to FCP compressor. Recently my compressor won't let me click the submit button. It is grayed out. I have trashed my Compressor plists. I have tried Compressor Repair. I have trashed applications Qmasters and Compressor and reinstalled them. Still I get to the point wher I click submit and the button is grayed out. I have seen many posts and have tried the remedies and still no fix. Anyone see what i might be doing wrong?
Thanks,
Robert

I'm not new at this but I'm getting the same problem. It seems as if under cluster when hitting submit on my job, I don't get the "this computer" as a cluster option anymore. It simply says none. This is a legit copy bought retail. I tried running the proapps update i downloaded directly from apple. Here's a link to the screen shot of what it looks like.
http://i50.photobucket.com/albums/f344/bobbyl76/Screenshot2010-05-03at121912AM.p ng

Compressor has the submit button grayed-out

I've uninstalled the complete FCS-3 using FCS remover for the 3rd time but the "submit" button is still grayed-out and the local cluster does not show up. (all it says is "none" & "other")
What is wrong? Do I have to resort to wiping the entire OS and re-install everything to get compressor to do its job?

I've never encountered this particular issue, but if reinstalls via FCS Remover aren't working, then I would tend to believe that there is some other underlying problems with your system. A clean system install would be my next recommendation.

Cluster (sub menu) submit button grayed out

hello all
as of today my compressor has stopped allowing me to submit the batch i set up.
having sent an item from FCP to compressor, i get to set the options for settings and destination and then when i hit the submit button a second menu pops down regarding cluster options of which i have none. i add a name to this box yet no mater what other options i change the *submit button in this sub menu remains grayed out!*
http://twitpic.com/jj7n2
i have tried reinstalling compressor, and eventually the whole suit. i have removed the various prefs and qmaster stuff. i have used the fix compressor utility from digital rebel, repaired permissions and cleared out cache, but still *grayed out submit*.
what thoughts cloud genii?

I'm having the same problem.
This comes after suffering persistent crashing of Compressor 3.5 on launch and finally having to reinstall to at least fix the crashing problem. But now I can't submit any processes - the button is greyed out.
Can't remember setting this up originally, but it use to say "This Computer" for processing - do I need to add my computer to a list of available processors?
Any help hugely appreciated,
Simon

Submit button greyed out in Compressor

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