Submit Button Greyed Out (v 4.0.5)

I have been using Compressor successfully for about a year. Recently it updated to v4.0.5. Now I am not able to submit, with the final Submit button greyed out. I have checked my Destination folder permissions and all appear correct.
What could be the cause of this, and what shall I do? I need to render a program urgently for broadcast.
Thanks
Geoff

I just resolved a similar problem. I am running OSX 10.6.8 on a MBP 13" 2010.
Once inside Compressor I'd click on "submit" and the drop down window would show "none" next to "Cluster:" and the submit button was greyed out.
I called Apple Care and they had me delete the preference file "com.apple.Compressor.plist" file from my user>library>preferences folder. This did not fix the problem on its own.
They then had me delete the Apple Qmaster folder from user>library>application support. This did not fix the problem on it's own.
I then reinstalled the Compressor application itself. This did not fix the problem on its own.
I then verified permissions and repaired permissions using disk utility. This did not fix the problem on it's own.
I then clicked on "Share Monitor" which is found on the Compressor task bar. "This Computer" was displayed in the left column. I simply clicked on it in order to high light it. I left the "Share Monitor" window open and went back to the submit panel and "This Computer" was now displayed next to "Cluster:" and the program is now working again.
YMMV.

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No worries. Yesterday, I brought the Apple Clean Install instructions to pointed out to me to my IT guy I had him do a clean intall of Compressor using the outline and the problem was solved. It took him an hour. It would have taken me 1/2 a day!
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Hi Everyone - I had this problem recently and your posts helped me get to the resolution for my issue.
Submit button was greyed out.
I had recently done a software update, which may have created the issue.
My Compressor was version 3.5.
My QMaster was now version 3.5.3.
Based on reading your posts, this may have been the issue.
I found this update:
http://support.apple.com/kb/dl949
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Compressor Submit Button Greyed-Out SOLUTION!

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Unless one is working in ColdFusion, or has special
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Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Alan" <[email protected]> wrote in
message
news:C4F834C6.30E30D%[email protected]..
>A guess- they set this up as an "RDS" ftp site, and it is
editing the live
> files on the server.
>
> To make a regular ftp site connection, make a New site.
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"RDS"
> Enter all the details, and make a "regular" ftp
connection, not an RDS
> connection.
>
> --
> Alan
> Adobe Community Expert, dreamweaver
>
>
http://www.adobe.com/communities/experts/
>
>
>

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http://twitpic.com/jj7n2
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in compressor i cant submit a job as the submit button is always greyed out

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start up compressor.app
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Summary: yo hav cleaned out compressor's state information and by using the steps 13 and 14 you can be assured that the cluster is there. DOnt rely too much on teh Share Monitor.app.. it seems to break a bit...
post your results
Warwick
Hong Kong

Submit Button Greyed Out (v 4.0.5)

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