"Submit by Email" Not Working in Lotus Notes

One of two things happens when the email recipient of my LiveCycle PDF form clicks "Submit by Email":
1) The user gets prompted to specify "Submit by Desktop Email Application" or "Internet Email"
The form instantly reappears in the person's own mailbox, which they can then forward to the correct recipient, who receives it as formmail
or
2) The user gets prompted to specify "Submit by Desktop Email Application" or "Internet Email"
The form instantly disappears and never reappears, in the sender's email or anywhere else.
Any help / advice / commisserating comments greatly appreciated!

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PDFEmail.net can send PDF form submissions to any recipient w/o the need to 3rd party client-side email software such as Outlook or Lotus Notes.
PDFEmail.net creates ASP.net scripts, which you upload to your Microsoft .net web server, and point the submit button's action to the script URL.
PDFEmail.net works with Adobe Acrobat and LiveCycle PDF forms.
PDFEmail.net includes 1 year of free technical support.
No programming neccessary!

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1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
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BANK 1/DIMM0
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BANK 0/DIMM1
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Wireless: en1: 802.11 a/b/g/n
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iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
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OS X 10.9.5 (13F34) - Uptime: 1:32:17
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