Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition
I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
"Submit your proof of eligibility when you place your order. If you have a pending order, go to My Orders in your Adobe account, and click Submit Proof."
However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.
Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof.
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I have a Creative Cloud License for "Creative Cloud Student and Teacher Edition". Can my daughter use an App on a separate computer?
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Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
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Hello jeannelouise,
first I'll use the conditions in German language:
"Frage: Können Schüler/Studierende oder Lehrkräfte die Student and Teacher Editions nach dem Abschluss bzw. nach dem Ausscheiden weiterverwenden?
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What means something like:
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Hans-Günter -
I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
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I am enrolled in the Creative Cloud Student and Teacher Edition. However; Lightroom 5.4 on my mac says I can only use Lightroom mobile for a 30 day trial period. It seems to me my Creative Cloud membership doesn't entitle me to the use of Lightroom Mobile. Is this indeed the case?
http://www.adobe.com/products/lightroom-mobile/faq.html
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Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
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Hi, I would like to cancel my Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan. It says i have a one year commitment. Does that mean i am stuck?
ThanksAs far as I know, there is a penalty for cancelling early
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
I brought a Creative Cloud Student and Teacher Edition (one-year) can I install on two computers?
Welcome to the forum.
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
http://www.adobe.com/products/creativecloud/faq.edu.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
There is also a forum for general Creative Cloud questions:
http://forums.adobe.com/community/creative_cloud -
Creative Cloud Student and Teacher Edition .I use the Macbook.I got the mail that said my order was checked,but I don't get the number.So I still use trial.Hoe can I change my character into member?
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I have received 2 x this mail: Confirmation: We received your Creative Cloud Student and Teacher Edition (one-year) payment
First at 11:55 and second at 16:10 (french hours)
Must I contact my bank?Hi caplangues-luxembourg
Payment was only taken once. Sorry for any confusion caused.
Kind regards
Bev -
I wanna cancel my Creative Cloud Student and Teacher Edition membership
I wanna cancel my Creative Cloud Student and Teacher Edition membership
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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