Submitting screenshots to itunes producer

I am currently submitting my book via itunes producer, I'd like to submit a few screen shots. Can anyone give me a simple and efficient way to do this. Is it simply a question of snapping the image of my book's page on my desktop or is there a better way? thanks

Do you know how to screenshot off your iPad?
Use the power/home buttons to save a screenshot to Photos, then fetch from there.

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Hi I created a EPUB with indesign cc and I'm trying to submitted it to iTunes Producer

Hi I created a EPUB with indesign cc and I'm trying to submitted it to iTunes Producer and only thing that happens is the little wheel keep spinning and spinning and spinning can you help? And is there a way to decrease the size of my EPUB I'm getting a message saying that it is over 200 MB?

You haven't said if you're on a mac or PC. I understand that on a PC you can directly open an EPUB. But, as I am on a Mac I need a utility. I use a little app called EPUB Unzip and then to zip it back up you'll need EPUB zip. Just search on Google for them. They are open source (free). Or you can use Sigil to get into the EPUB without unzipping. Sigil is good, but does change the file structure a little bit, and for that reason some people don't like it. For a reflowable EPUB it doesn't matter much. Though I don't think I'd open a fixed layout EPUB with it. Sigil is also open source—it's very easy to use, too.
You'll also want an EPUB validation app. I use Pagina EPUBcheck 3.01 (open source). Or you can use the free online checker here: EPUB Validator (beta) though it's for SMALL files. I like Pagina because it suggests fixes for errors—even though those fixes may be completely greek to you and me.
Finally, I really suggest you get a subscription to Lynda.com and watch everything Anne Marie Concepcion has ever done on EPUB. While not the be all and end all, her knowledge is a very good place to start. Lynda.com is $25 per month but you can quit anytime (though um, I haven't, because well it's kind of addicting). So, even if you only use it for a month, you'll learn a ton and it'll be well worth it.
Lest I sound like some kind of freakin' expert, let me assure you this is a long and painful process, with little help out there for us "non-programmer" types who've been thrown in the lion's den. I am still learning everyday, by my own wits it sometimes seems. Even today I am learning (most painfully yet) how to program a fixed layout read-abound book by trial and error, because even after BEGGING Adobe ON BENDED KNEES we don't have support for read-aloud and according to insiders hereabout they have NO PLANS to give us that. Yes. I am going to continue to whine about it, frequently.
It's late, and I've already had a glass or two of wine. (Not that you'd notice. ) Good luck on your journey. (Only 8 more circles of hell to traverse, so I've heard.)

Error submiting iBook on iTunes Producer

I tried to submit my iBook made on iBooks Author to the iBookstore using iTunes Producer application but I'm stuck with this error: "Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)"
I've set in my terminal to recognize the latest version of java (1.6.0), I've re-installed the latest package of java and I've lit up 20 candles and prayed 10 Holy Mary's and 20 Our Fathers xD
Nothing worked... help!

This solved my question by t_bard on Apr 14, 2012 10:02 AM
My clean install (see above) worked for me, but since then I have received a solution from the Apple iBookstore tech support which, if it works, is sure to be much less painful:
ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
"You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again."
Plus there's always the firewall solution (see just above) to try before you do anything as drastic as me.
HOPE THIS HELPS.
This really worked! I can't believe it but it worked! I don't even know what signiant is for but if you're experiencing the same error try this.

ITunes Producer error - "This playlist has already been submitted"

Hi,
I'm quite clueless here, and would be glad for any help or reference with this error.
I'm an iTunes content publisher, and wanted to start working with Producer to upload new stuff.
I created a new entry, will all details - but when i'm trying to upload, *i'm getting the following error*
ITMS-6001: Validation Result:
(MZPackageValidationResultType#3)Error
(MZPackageValidationErrorType#4)Unsupported Feature:
"Album "5060105331046">> Track "GBJLH0511053":Error Unsupported Feature:
This playlist has already been submitted to iTunes.
*You can see a screenshot* here -> http://i377.photobucket.com/albums/oo211/camilla_es/itunesproducererror.jpg
Anyone knows what could be the reason? really desperate to get this solved, as I just can't submit new stuff.
Didn't find any iTunes Producer support forum, so thought to post here. Feel free to refer to any relevant place or people to check with.
Thanks in advance
Message was edited by: camilla_bcn

Hello,
I had the same problem, But just change the Name of the feed and The Link for example:
<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0">
    <channel>
        <title>Timoteos Miami</title>
        <link>http://www.casarocamiami.org/relacionate/jovenes.html</link>
       <language>es</language>
        <copyright>Casa Roca Miami 2012</copyright>
Change it to whatever you want. Submit it, and when it has been approve just change it back.

ITunes producer changed all of my iBook pricing when I submitted a new pub file and now I can't change pricing

I had an existing iBook title on the iBooks store with actual pricing (essentially tier 3 for all countries). Two weeks ago I changed the pricing to "free" for all countries. I then started a marketing promotion offering the free book. Today I changed the actual epub file, as I reduced the overall file size for better download speed. When I submitted the new files with iTunes producer, it changed all of my "free" pricing to the pricing that was originally set in iTunes Producer (which I could not change in thew application). Now all of my pricing on iTunes connect has been changed from "free" to the original pricing. When I try to change the pricing now in iTunes connect it gives me an error and tells me to contact support, which I did, but they are not open on weekends. I need to get ll of my pricing back to "free" for my title ASAP. Any suggestions?
Thank you,

Mail: Troubleshooting sending & receiving email messages

ITunes Producer upload error

I've got a 41.2MB iBook I'm trying to upload using iTunes Producer. I've got a book, sample book, cover art and 5 screenshots. At the delivery screen, I get text at the top that says Validation Completed. I hit the deliver button, the barber pole starts and I get text saying validating metadata with the iTunes Store, validating assets with the iTunes Store, negotiating, validating assets with the iTunes Store, validating metadata with the iTunes Store, then I get an error, and when I send it to Apple I get this summary:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Rock/Music/iTunes Producer/Playlists/9780615628196.itmsp - Error Messages:
                    An error has occurred during the upload.
                    An exception has occurred: The operation timed out.
                    Transfer error.
                    An exception has occurred: The transport has been detected as having failed and has been aborted. Please try again.
                    An error occurred while uploading the files to Apple's remote server.
                    An error occurred while uploading the package 9780615628196.itmsp.
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615628196.itmsp
                    ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
Two days ago I got this message from Apple:
Thank you for contacting iBookstore Publisher Support.
We appreciate your report of this error in iTunes Producer. Our team is aware of this issue and is currently working towards a resolution. You will be notified by email once it is resolved.
Thank you for your patience.
Then today, I got this from Apple:
The attached list of items did not upload successfully to the iTunes Store. If you still want to make these items available to customers, you will need to retry the uploads.
Regards,
The iTunes Store Team
I've read some stuff in the forums and I see a lot of problems with video but my book has none of that. It's text and a lot of aviaiton historical photos and artwork, with two gallery widgets. Nothing fancy.
Anybody have any advice? I'd change the book if I need to but I don't have a clue as to what's causing the problem...
Rocketman

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy

Fix for iTunes Producer error message? Fixing unallowable image names in iBA Gallery

In Gallery I had image names with unallowable characters, e.g. "photo name.jpg". I changed the name to "photoname.jpg" and re-added it in Inspector>Interaction>Gallery Media. It still appears as "photo name.jpg"??? Even in a new Gallery Widget?
I'm new here so please forgive me if I am violating any protocol. I would greatly appreciate any guidence in correcting my error.
Thanks!!!
Gene Yore
aka eeyore

Thank you vinnyvg!
While trying to respond to this iTunes Producer error message,
"ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This<mailto:Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This> file does not start with a start of image marker.]" at Book (MZItmspBookPackage)
The delivery of your book ended in error because there are image files that do not match the file extension type. Make sure that all image files inside the book file end with one of the following: .jpg or .png and that the image file itself matches the file extension type."
I did have a few tif images which I converted to jpg.
But, I ran across this posting which suggested I had other problems with my naming convention.
https://discussions.apple.com/thread/4788489?start=0&tstart=0
which says
GeePeeGee
This solved my questionRe: Uploading error codes - does anyone speak their tongue?
Feb 15, 2013 9:33 PM (in response to GeePeeGee)
So, it turns out, the problem with these png-images is the NAME. There are no restrictions, to name your pictures, but when you intend to use them in iBooksAuthor, make sure, that there are no "wrong charakters" in the name. You may use a to z charakters, 1 to 0 numbers and "-" and "_". That's it.
The file "St. Giles.jpg" has
a) a ".", which is wrong and
b) an empty space, which is wrong too.
When you use screenshots, things are getting even worse "Bildschirmfoto 2013-02-08 um 08.02.  15.50.19".
So, if there are error codes as specified, you have to go through the document, click on each and every image and then check the filename. As you see below, you must activate the image itself to see the filename (in this case the filename is corrcect)."
eeyor

ITunes Producer - can't upload iba file

Hi there,
I've created a book bundle with all my details via iTunes Producer, and the last step is uploading the publication and cover art. Cover art file uploaded fine into iTunes Producer, but the IBA files are all greyed out. It will not allow me to upload any IBA files whatever.
The below screenshot shows my iTunes Producer window, which won't let me click on the iBA file in the window directly below it. All greyed out. The window to the right is my actual IBA file that I want to upload. I don't know if it matters that the iTunes Producer file name is the name of the cover art file and not my IBA file (designforwriters-lm).
I set up my book in iTunes Producer separately from the PUBLISH button at the top of iBooks Author, because every time I tried to PUBLISH from there, the iTunes Producer box to bundle all my book details would not allow me to type in any information -- ISBN, publication date, next button -- I just got the bump sound from my computer that something was wrong and I could not do anything.
Thanks for your help.

1. Yes... you need to export your book when finished, do they same with your preview ( a separate book with a minimum of 15 pages.) unless you are using a chapter of the book or allowing iTunesProducer to create your preview. Then using Publish should work out OK, because during the delivery process you need to select both the iBooks file of your book ( and preview if its a mini bbok you intended).   Mant people try to upload their working file ..which is xxxxxx.iba. The .iba file opens your book in iBooks Author and is NOT used in the iBooks store.
2. Preview: you do not have to minimise the the file size by removing video. The idea of a preview is to allow the rerader and oppportunity to examine a sample of teh books contents which may help to decide a purchase of the full book. The Preview should be 15 pages minimum. If you have - say 5 chapters, you could leave in the video and delete everything except 3 pages in each chapter. The content is your choice- but needs to promote your book in a positive way.
Preview: Chapter - you indicate when asked and select the chapter you prefer to use.
Preview: Let iTunesProducer auto create - if you select this option - you do not have to upload any file.. iTunesProducer will auto select a suitable sample to use.
3. If you cretae a folder for each book you make, and move the books working file..ie xxxxxx.iba file type
if/when you export a book it will be placed in that folder also.
When you reach the section to select your book and preview, if you have created one, when you select, you need to navigate to the folder and select the iBooks file. I don't see how you can have two files with identical names... also if you create a preview, it needs to have a different name. I rename to PREVIEWmybook.ibook- but anything will be OK- as long as you understand your changed name.
This way your files should not create any problems.
4. If you need to ..come back if it occurs again. ( which it may if you need to update the book later ).
A useful item on your desk, is a notebook and pen! Use it to make notes on errors or create a checklist of everything needed in the delivery process and annotate their individual requirements.
In truth, you seem to have done everything correctly and apart from file names..it possible previous issues create anxiety when uploading a new book.
I always suggest having everything needed per book to be in its own folder:-
1. book.iba file ( plus any test version and backups ie mybookBU1.iba PLUS 1 preview book file (xxx.ibook) if using one.
2. 4 screen shots and 1 cover image at the correct size.
3. I use a plain txt file with my "description "   I write it up and change as needed and simply copy and past when I start a deliver process.
I appreciate you may already do this, but I include for any newbies who may see this later.
Good luck with your books.....

ITunes producer will not upload its own files?

I have tried to publish through the publish process from within IBooks as well as outside of it through Itunes producer. Both stop me at the final upload process. The file that Itunes producer made of my ibook, early in the publish process, is grayed out as well as my ibooks file. I get no message of error, just gray out files that cannot be uploaded.
Appreciate any help I can get! I just downloaded the updated Itunes producer I'm running OS X 10.9.
Thanks!

Rather than remark on your issues, because you mention files etc but not if they are iba .ibooks or .itmps, perhaps some process tips may help.
When the book is finished, save it and export it ... if you are using one, same applies to your sample/ preview.
I find its better to have all the screen shots, cover page image and the the "mybook".ibooks exported book files on one folder
You can either use "Publish" in iBooksAuthor or open iTunesProducer to start tbe delivery process.
Some have made the mistake of trying to deliver the .iba file..which is wrong, it has to be the .ibooks file.
You say your are stopped at the final upload process... what error message?
Did you fill in everything required in iTunes Producer. You need to fill in all form fields, author, publisher, categories etc.
Your screenshots and cover need to comply with the assets guide. ie either, 1024 x 768 or 2048 x 1536 and the cover image needs to be 1400 on the width.
You need a preview/ sample book or elect to state a chapter of at least 15 pages or allow the delivery process to select a preview.
You should also stay with the same .itmps ( iTunes Producer) file. using two with the same info will cause you problems.

Deliver ePub with iTunes Producer strange error.

I have a validated epub file, but when I try to deliver with iTunes Producer to iBookstore, I get the following error: "com.apple.transporter.util.StreamUtil.readBytes(Ljava/io/InputStream;)[B"
Can someone help me out?

Thanks Valcolm, but it doesn't appear to be a problem with "iTunes Producer" since apps are submitted through "Application Loader" (another tool that comes with XCode)
I've been trying to update another of my apps, but I have the same error message "com.apple.transporter.util.StreamUtil.readBytes(Ljava/io/InputStream;)[B" and Google can't help me with this... I'll wait for Apple (I asked them via iTunes Connect, as soon as I have an answer I'll post it here)
Greetings

Trouble while uploading ibook through itunes producer

hello all
while submitting my epub(mine is an epub3) through itunes producer,i found 3 errors.
ERROR 1:Apple's web service operation was not successful
ERROR 2:Unable to authenticate the package:B_FUEL_FOR_YOUR_LIFE.itmsp
ERROR ITMS-5107:"FuelforYourLife-TheUltimateCookBook.epub:Fixed-Layout books must supply a guide." at Book(MZItmspBookPackage)

oh I think I just fixed it, I removed the <guide> from the .opf file (<package ... version="3.0" >) and added a <nav epub:type="landmarks"> at the end of my nav.xhtml (I followed this template http://apex.infogridpacific.com/df/ePub3Packaging4.html).

Answer: Explaining cryptic iTunes Producer error messages

I ran into all kinds of cryptic errors when submitting a book to iBooks via the iTunes Producer program. It looks like Apple is using the Java program "epubcheck" and simply returning those errors to the user (not very user-friendly). I found explanations and solutions to many of the errors over at the epubcheck wiki (and even added one).
http://code.google.com/p/epubcheck/wiki/Errors
Just thought this may be useful for others as well.

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

ITunes Producer for iBooks: Screen shot Asset dimensions

What are the allowable dimensions of the screenshot assets for iBooks in iTunes Producer. The iTunes Producer manual is not up to date with the latest display specifications and I'm looking for the complete list of new allowed pixel dimensions.

iBookstore Asset Guide 5.0
Screenshots
● Full-sized iPad 1/2 images (1024 x 768 or 768 x 1024) in PNG (.png) or JPEG (.jpg) format.
● Full-sized new iPad images (2048 x 1536 or 1536 x 2048) in PNG (.png) or JPEG (.jpg) format.
● For a cleaner look, you can optionally remove the status bar (making the images 1004 x 768 or 748 x 1024
for iPad 1/2, or 2028 x 1536 or 1536 x 2028 for the new iPad).

I can't upload my free iBook into iTunes Producer

I am done with my iBook. It will be available free and as such I opened a free iBook account with Apple.
I downloaded iTunes Producer (latest version).
I open iTunes producer and follow the needed steps, filling up all information; including cover image and screenshots.
When I get to the Publication section/Assets and asks me to choose the publication, I try to choose the .itmsp I've created, but it appears greyed out, so I can't select any file.
What am I doing wrong?

If you use 'Publish', the .itmsp asset should be created and iTP should open with it already in place - doing that manually won't work, as you've found.
If the auto-add step failed for you, I can only guess some sort of glitch got in the way. Adding the .ibooks file manually was simply an optional route to a similar result.
You may want to try again with a test book and see if the publish/auto-add to iTP works or fails again. Works for me either way
If it continues to fail, my guess is a permissions issue...in a classroom, there is no telling who owns what on a given computer, network drive, etc.

Submitting screenshots to itunes producer

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