Submitting to the build queue - DPS App Builder v27

I am wanting to update our current app to v27. I have downloaded the new tools, including the new DPS App Builder from our DPS Dashboard. (running CS6 - Pro Account)
I have gone thru the simple steps of "editing" our existing app in App Builder and now I have encountered the "pop-up window will disappear once completed" window. This process never comes to an end. I have waited over 45 mins for the build to be submitted and for the pop-up window to disappear. No luck. I have to force quit App Builder to stop.
I have deleated App Builder and re-downloaded it and went thru the same process and still get the never-closing "submitting to the build queue" window.
If I re-launch App Builder, I do see in the App Details column that our App has been modified by way of the "last modified date" but can I trust that it has been modified as I never get to the "finish" button using App Builder.
Thanks in advance.
Tom

Dear Dan,
This bug is still persists in the version 2.8.0. My client has started to compire our app, but the AppBuilder does nothing just waiting in. Before the malfunction, the appbuilder has reported an error: the size of the app was to big (bigger then 5 Mb).
My client has reduced the filesize, but then come the "freezing".
There is the application log file:
10/1/2013 00:43:00.209 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 01:42:59.425 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 02:42:59.740 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 03:42:59.132 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 04:42:59.088 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 05:42:58.892 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 06:42:59.289 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 07:42:58.729 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 08:32:41.906 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
10/1/2013 08:42:59.481 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 09:38:30.430 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
10/1/2013 09:38:38.531 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
10/1/2013 09:38:48.837 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:38:52.064 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:39:05.649 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:39:21.150 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50087, name: FremantleMedia Formats) was created on a different machine
10/1/2013 09:39:21.886 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
Thank you for the help.

Similar Messages

Keep asking a serial number when downloading the app via DPS App Builder

I've already created an app via InDesign and DPS App Builder, but the program don't let me download the app! It says I have to activate the produt with a serial number, but since I bought a Creative Cloud membership, I don't have any number. Any one know what can I do to make it work?
Here's the prints with the messages

Make sure that you follow Creative Cloud workflow by clicking on Create App from Folio Builder Panel. Also your delete your current build, reinstall DPS App Builder and Try again. If you do not have the delete button in your App builder, let us know.

DPS App Builder.app vs. the online App builder

Can I still build new iPad apps (and update old ones for 64 bit) using the DPS App Builder.app on my computer?
I understand that I need to use the online builder at: https://appbuilder.digitalpublishing.acrobat.com/#/login to build Android apps.
For iPad apps does it matter which one I use?
thanks,
Dave

Use the desktop DPS App Builder to build iOS apps. Use the Web-based DPS App Builder to build Android and Windows apps.
You can't use the Web-based DPS App Builder to build iOS apps, and you can't use the desktop DPS App Builder to build Android/Windows apps.

How to move an App from one mac to DPS App builder on another mac

When I try to download the Developer app, after adding new UDIDs to the provisioning certificate, I get an error stating the app was built on a different machine. Everything works great when completed from the original Mac that I did the build on. (this was created on a "freelance design" machine and now needs to move to the company machine. I have tried to delete the app and start over, howeve the "Delete" option is grayed out. Using the single edition app.

If you are a Creative Cloud subscriber, you would need to have InDesign Installed on the new Mac. Then you need to click on 'Create App' from Folio Builder Panel in InDesign on the new Mac. That will launch DPS App Builder and embedd the folio in your App. So bottomline is that you need to do this process on the new Mac.
If you however purchased DPS Single Edition ($395) you may export the Folio from Folio Producer and then import the folio in DPS App Builder and continue buliding the App.
I can delete the app for you, send me your DPS App Builder id and App name via Private Message.

DPS App Builder Login Fail when start in Folio Builder

After using Adobe Viewer to preview and check everything is OK in my folio, I clicked on "Create App" in Folio Builder. DPS App Builder then returns with "Sign in failed, please try again". If I start DPS App Builder individually, I can sign-in with my CC account without any problem. What is the problem? I used them on my machine to try to build apps and it actually worked before.

Bob
Yeah, I am a full CC and active subscriber. The install of App Builder was fresh, just did the update. I'll throw some new twists into the mix here, and I think it at least begins to narrow the landscape of the issue, but only to the degree that I think it isolated.
This problem issue, and a similar issue on another Mac where there is a sign in failure in App Builder, are all on managed computers, ones that my employer controls the admin [Univeristy]. On students' personal Macs, and my personal Mac at home, all is just fine, in fact just built a test app a few minutes ago. To me at least, this seems to be an issue of the App Builder not playing well in these kinds of user situations, namely when the user logged in has no admin control over the computer itself, only managed use of an account.
I will be consulting with my IT support, but honestly I think I am the one out in front on the DPS here and they may not be able to help at all. Which is bad since this course has a requirement that the students build their DPS app, test it and submit to the app store, but not all have Macs to use of thier own. I will also submit a question to Adobe regarding this.
Thanks for your help. I'll post the outcome.

Bundle ID @ DPS App Builder

hello all
i have a problem, i want to publish my app with the DPS App Builder but undortunately i put the wrong provisioning profiles in it - so i cant finish the process. my Problem is now that i cant change the provisioning profiles - dps app builder says "the Bundle ID in mobileprovision is not the same Bundle ID used in the app".
I´ve restarted the Process and everything worked fine - i put in the right provisioning profiles but now, of course, my Serial number is already in use by the app which is not finished.
what can i do now?
please help ;(
thank you in advance

Seems you have DPS single edition. Can you PM your serial number and contact number, I will update your seial number.

Title ID doesn't recognize DPS App builder user

I'm in the process of creating my first app with the Professional edition. I added a new user and set the user to DPS App Builder. When I try to use the DPS App Builder user email in the DPS App Builder, it's not recognized. I've tried signing out, reinstalling DPS App Builder. Not sure what else to do? Also should note that I don't have a user designated as an Application user. It seems like you only need any Application user if you are creating a custom viewer, which I'm not, since I'm using the Professional edition. Could this be the cause?
I also tried to set the DPS App Builder user as Account Administrator, but I get an error - "Sorry. An error occurred. Please try again."

App builder role : Used to login to App builder to create App
Application Role: Used as the "Title ID" in App builder when creating an app. This is the same email ID from which your folios are published for that particular app you are about to create
So, make sure you have two ID's, one with App builder role and another with application role to be able to create an app in a Pro account
Thanks
lohrii

I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

I have a Single-App subscription to the Adobe Creative Cloud.
According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
As a Creative Cloud member, do I have access to Digital Publishing Suite?
Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app.
I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
Thanks,
David

Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
Thanks again for the assistance.

Can anyone help with this error code# 2038. I can't install the DPS App Builder?

I keep trying to install this Adobe Air file and it will not install. Any help?
Thanks,
WM

Neil,
Funny... I don't seem to have the DPS App Builder in my Applications folder. Is there somewhere else it might exist?

I'm subscribe creative cloud membership, but the individual membership limits to produce iPad only app. How can I solve this problem? DPS app builder is not showing ipad iphone option, and membership is requiring enterprise subscription.

Hi,
I'm operating digital publishing company, and I'm an individual subscriber of CC.
When I use DPS app builder for making ipad+iphone app, the DPS is only showing iPad option as default.
And it's not possible to enroll Newsstand app either.
How can I make ipad+iphone app which is fully supporting newsstand?
Is it possible upgrading from individual to professional/enterprise subscriber?

You will need at least a professional DPS account. Creative Cloud allows only single edition iPad apps.

I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

As Bern510 says, you'll need to recreate certificates that are valid. I suggest following our step-by-step publishing guide, which walks through how to obtain certificates correctly.
http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
Neil

Can't download the current version of DPS App Builder

It keeps going in a loop. I download it it installs, I sign in and it says the same thing "This version of DPS App Builder has expired. Please remove your existing version and download the latest release from http://www.adobe.com/go/digpubsuite_vb_mac"
I have followed all the instructions and removed the app… just keeps going in a loop to no where.

Clear your browser cache and then download it again. That'll do the trick.
Neil

Problems downloading in the DPS App builder

I am having problems creating my test app in the DPS App builder.
I can create and send app from (InDesign CS6) the folio builder–to the DPS App builder, but when I reach the final screen nothing appears listed under the "Downloads" area. The app type only appears as "built-in single edition app" and directs me to 'activate app' and purchase a serial number, which is not what i want to do. I just want to download it to iTunes to test it on my personal iPad.
It's the same issue from this thread..
http://forums.adobe.com/message/4786587
I followed the steps closely (installing updates to InDesign, reinstalling the DPS App builder) but it is still not working.
I'm really stuck, help!!!
Ryan

Any CC membership will do. You need to firtly go to InDesign and use the create app link from Folio builder Panel, that will launch your DPS App Builder, sign in with your CCM id and create an app. You should be able to download the build, if not then we may need to delete your previous build, send me a PM with your Viewer Builder id.

The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member.

I'm having problems to active the Single Edition. The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member. What should I do? Am I missing something?
Tks,

You may have already resolved this, however for benefit of other members:
Follow the troubleshooting steps mentioned in this article and make sure you click on 'Create App' from Folio Builder Panel once you follow all the steps:
http://helpx.adobe.com/digital-publishing-suite/kb/dps-ccm-users-get-activate.html

Is the DPS App Builder available as a separate download?

I have the Creative Cloud and have installations on both my workstation and laptop. I would like to be able to use the DPS App Builder but seeing as it is not available for Windows (NOT happy about that), I have no other option but to use a Mac for that portion of the workflow. That being the case I do have access to a Mac but I do not want to have to use one of my installations on a machine that I would barely use and that is not under my direct control. I also do not want to have to do this dancing activation stuff.
Is there a way to get the App Builder separate from InDesign so that I can make my files on my own machines and then create the app on the Mac?

Zakhana, you raise a good point about not having to use InDesign on the Mac to submit your app. It makes sense that DPS App Builder works only on a Mac since a Mac is required to create the Apple certificates and submit the app. Apple doesn't allow users to do either of those tasks on a Windows machine. But if you build your folios using a Windows computer, you should be able to use the Mac to sign in to the DPS App Builder directly rather than having to go through InDesign. As you mentioned, you can authorize your Mac, submit your app, and then deauthorize the Mac, but that's extra work.
This Create App workflow for Creative Cloud members also makes updating an app difficult. I'll see if there's a way to improve the Creative Cloud workflow on Windows and let you know what I find out.

Submitting to the build queue - DPS App Builder v27

Similar Messages

Maybe you are looking for