Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days le

Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db file and assure me that this will sort the problem and within 24 hours back to square one

Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

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Trying to download Photoshop CS3 for Mac but keep getting error message (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

Trying to download Photoshop CS3 for Mac but keep getting error message (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

Jessicawaters are you trying to download from Download CS3 products? If so then please try a different web browser.

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?

1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O.

HT4623 In trying to download itunes 11 I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???

In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.

Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.

Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem tra

Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad. Can anyone help?

Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.

HT204266 I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores?

I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!

Yup! Here:
http://support.apple.com/kb/HT1311

How do I import my photos from my iPhone to iPhoto, when I press import I just get a message saying there is something wrong with one of my photos and disconnects my iPhone.

How do I import my photos from my iPhone to iPhoto, when I press import I just get a message saying there is something wrong with one of my photos and disconnects my iPhone.

I couldn't find Image Capture at my first try, butI will try again. Do you inow how I can find the corrupted photo on my iPhone? Im a bit lost..
Sorry, I just noticed, I made a mistake. "Image Capture" is in the Applications folder, not Utilities. And it may have a different name on your Mac, if your system language is not English: Look for the icon with the camera:
When Image Capture can import from your iPhone, spilt the folder with the imported photos in several small subfolders and try to import them separately to iPhoto. This way, you can identify a subset of photos with the corrupted one.
Then try to import from that small subset one by one, until you hit the culprit. And then delete that photo or video from the phone.

When I download a document, I get a message saying download was successful, but a blank screen where the document should be. What am I doing wrong?

When I download a document, I get a message saying download was successful, but a blank screen where the document should be. What am I doing wrong?
I go to an internet company and try to download a document from it. A tab pops up saying the download was successful, but all I see is a blank screen with UI at the top. I don't understand where the download is going.

Thanks so much for your reply fanboy20.
Yes, just made sure of that. I do have the latest version of Flash player. But I have just staggered upon the answer. Chalk it up to being a newbi. I was not putting my apple tv to sleep and it would not allow me to see
you tube on my computer while it was still operating on my TV. When I realized that, I put the apple tv to sleep and bingo, my computer runs you tube fine. Thanks again for your response.

At times I will close my firefox browser When I go back to open my browser I get a message stating that firefox is running The only way I can get my browser open is to restart my computer Why

At times I will close my firefox browser When I go back to open my browser I get a message stating that firefox is running The only way I can get my browser open is to restart my computer Why

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I am trying to reload I-tunes and i get the message "Verify that you have sufficient privelages to start system services. What is the problem?

I am trying to re-load i-tunes and i get the message "verify that you have sufficient privelages to start system services" I am trying to find the problem so i can fix it. Thanks

You have to right click and "Run as administrator". Also refer to this page for more info on a successful reinstall of the new version: Troubleshooting issues with iTunes for Windows updates

When emailing photos from iPhoto I get a message saying the email server did not recognise my username or password combination.

When emailing photos from iPhoto I get a message saying the email server did not recognise my username or password combination?

falKon wrote:
I found that by turning of the SSL option at the bottom of the Accounts panel did the trick.
I think you were trying to reply to the OP, next time press 'reply' in the post you are replying to.
If you are replying to me, what on earth are you talking about?

I am trying to re-install itunes. I get error message "Verify that you have access to that directory"

I am trying to re-install itunes.
I removed all Apples software, and restarted.
still get error message: "Verify that you have access to that directory"
(as administrator)
now what?

Thanks so much. This definitely worked. I'm sorry I did not think of using IE. I use Foxfire exclusively so seldom even think of IE as an alternative.

I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD I get a message saying it is blank even though it is not. My question are: Why does my computer think it's blank? And how can I copy a DVD?

I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD, I get a message saying the DVD is blank, which it is not. My questions are: Why does my computer think it's blank? And how can I copy the DVD providing my computer recognizes there is content on it?
Thanks, Sheila

TV video typically is copyrighted content. We'd be breaking several rules trying to help you. Good luck!

On my Ipad I seem to be having a problem when trying to play YouTube videos embedded on Facebook. When I click the links, I get a message saying: "Flash Player upgrade required." and under it, it says, "You need to download and install the lastes vers

On my Ipad I seem to be having a problem when trying to play YouTube videos embedded on Facebook.
When I click the links, I get a message saying: "Flash Player upgrade required."
and under it, it says, "You need to download and install the lastes version of Adobe Flash Player to view this content"
and also a green button saying "Get Flash Player"
I get this if using chrome or safari .
I can go direct to YouTube it just works.

The Facebook link to the video is accessing an Adobe Flash video. Unfortunately, no iOS devices can play flash.

Iphone 5 - When people call my phone they get a message saying this phone is currently unavailable, even though phone is switched on with plenty of signal. Any ideas?

Iphone 5 - When people call my phone they get a message saying this phone is currently unavailable, even though phone is switched on with plenty of signal. Any ideas?

Have you contacted your service provider to find out if there is a service interuption in your area or geographical region?

Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days le

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