Subscriber but still requests license key after download and launch?

Have a subcription...
Logged in via cloud app.
Click on Install for PS CC.
Download and Launch.
Choice to "License this Product" or "Try"
Why do I need a license key?
Thanks for your help and support.
Best regards,
Marc

Call Adobe Customer Service.
https://www.adobe.com/support/service/
or
http://helpx.adobe.com/contact.html
You might be talking with someone from India, but I've resolved issues like yours this way before.
Good luck.

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