Subscriber cannot see my shared photo stream! Why?

I have just created a shared photo stream and added a subscriber. They were notified by email, but when they clicked on the link, it told them that "This photo stream is no longer shared". It is still shared and I can access it!

Hey StuDobson!
Here is an article for you that can help you troubleshoot this issue:
iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams
http://support.apple.com/kb/ts4379
These steps will probably be the most relevant troubleshooting for the issue you are experiencing:
I've sent email invitations to my shared stream, but not everyone received one.
Try these troubleshooting steps:
Ask the person you're inviting to check any junk or spam email folders for the invitation.
Try resending the invitation. If a recipient still doesn't get the invitation, send it to a second or alternate email address for that person. The recipient's mailbox may be full, or either the person or the email service provider may have a filter that is preventing the email from being delivered. If you are using iOS 7, you can also send the invitation to the phone number that the recipient uses for iMessages.
If the person has received an invitation at least once in the past, that person may have opted to unsubscribe from future iCloud Photo Sharing emails. See the section on opting out of emails, below, for more details.
If none of these steps resolve the issue, contact Apple Support for further assistance.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • My a/c name comes up on a shared photo stream, why?

    Hi I set up a photostream in my business name to show some clients my work and I always use a pseudonym to keep my ID private as I have a nasty ex that was tracking me, when I posted the photostream to my clients it was the new beta stream and had my account name/real name all over it. I thought it would just have the photo stream name. Is there an option so you can put pseudonyms instead of your full name?
    I don't have my name on any other photo apps so why are Apple deciding that emblazoning it everywhere is a good idea?

    That's good to know. I have wondered how that is done.
    You sir are indeed the Captain.
    !http://img41.imageshack.us/img41/2006/captaineq.jpg!

  • Cannot create another shared photo stream - 50 shared photo stream limit?

    Hi - I'm getting this error message when trying to create a new photo stream in Aperture:
    I've deleted a few photo streams and I'm still getting the error.
    Also, when I look at the Photo Stream Limits Apple posted I don't see any mention of this limitation.  What am I missing?

    I can confirm the problem: The same message, as soon as I try to add stream no. 51.
    But for me it works to delete one of the streams. I could replace it by a new stream without problems.
    I tried this with MacOS X 10.8.4 and 10.8.5, Aperture 3.4.5.
    The limit seems to be 50 streams.
    I've deleted a few photo streams and I'm still getting the error.
    Have you waited for the deletion to be synced with iCloud? Or you may have hit another limit. For me the replacing of Photo streams is working well, but the limit of 50 streams is disappointing. 

  • Can't see pics in Shared Photo Streams

    On my iMac, I see "My Photo Stream," which is populated with pictures and working correctly.  I also see grey cloud icons for numerous shared Photo Streams that were either shared by me or by others. However, no photos are loading for any of those shared Photo Streams. 
    Notably, on my devices (2 iPads and 1 iPhone), I can see all of the photos with no trouble.  And when I recently upgraded to iPhone 6, the Photo Streams immediately worked, which suggests to me that the photos do exist in iCloud.
    Does anyone have thoughts as to why this is not working on my iMac?

    Since you are seeing the Shared Photo Stream Albums in Aperture, but empty, you have all preferences set up correctly.
    Aperture or iPhoto should be filling the albums from the folder I mentioned, but they cannot, because this folder is empty.
    There may be two reasons for this folder being empty. Either the Photostreamagent is not running or you may be  having a permissions problem with your home folder.
    Have you tried to toggle the Photo Sharing off and on again in  the System Preferences, as described here in this link?   iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Stream
    You could also try if removing the empty folder ~/Library/Application Support/iLifeAssetManagement/assets/sub-shared   and restarting the Mac will help.
    As a test you could try, if the Shared Photo Stream will work in Safe Mode: Mac OS X: Starting up in Safe Mode
    If all fails, launch the Console from the Applications folder and check, if there are any error messages relating to "photostreamagent".

  • How can I subscribe to a Shared Photo Stream from iPhoto 9.4 on OSX 10.7.5 ?

    I just updated to iPhoto 9.4 on both my (just updated) OSX 10.8.2 MacBook Pro and my OSX 10.7.5 Mac mini.
    For some mysterious reason Apple specifies that I can not subscribe to the new "Shared Photo Streams" from my OSX 10.7.5 Mac mini.
    How could that be ?
    How can I get around this ?
    How can it be that Apple claims that 'Shared Photo Streams' can be shared to all my other devices, but it turns out that my major photo-database can't, even though it has a brand new version of last year's OSX running... ???!!!
    This can't be a software issue...
    because if that were the case Apple would be deliberately cutting off users of last year's operating system... (...I even think there is a law prohibiting that...)
    so... can anyone tell me what the exact piece of hardware is that I am missing ?
    or has anyone found a solution for this yet ?
    Thanks !

    The only hardware that's preventing me from upgrading to 10.8 "Mountain Lion" would be the fact that a Mid-2007 Mac mini doesn't have a separate graphics card...
    ...as all other hardware-components ar similar to the iMac Mid 2007... :
    - at least 2GB of PC2-5300 (667MHz) DDR2 SO-DIMM RAM
    - a 64-bit Intel Core 2 Duo "Merom" processor
    - a WiFi-N compatible AirPort-card (I've upgraded the one in my Mac mini to an Atheros AR-9280...)
    - OSX 10.6.8 or later installed (I have OSX 10.7.5)
    - iPhoto 9.4
    ...so the only spec I not meeting hardware-wise is the fact that my Mac mini has a GMA950 shared graphics card...
    but surely... that can not be the reason I can't subscribe to a Photo Stream...
    why would that have anything to do with eachother ???!!!
    [ I've even seen claims of tricked OSX 10.8 installers for the Mid-2007 Mac mini, so if that's my only option... ]

  • Can IPTC metadata be included in Shared Photo Streams?

    I was surprised that my version name and all IPTC data such as my ratings, key words, etc. are not appearing in my Shared Photo Streams. Is there any way to include this metadata?

    Since you are seeing the Shared Photo Stream Albums in Aperture, but empty, you have all preferences set up correctly.
    Aperture or iPhoto should be filling the albums from the folder I mentioned, but they cannot, because this folder is empty.
    There may be two reasons for this folder being empty. Either the Photostreamagent is not running or you may be  having a permissions problem with your home folder.
    Have you tried to toggle the Photo Sharing off and on again in  the System Preferences, as described here in this link?   iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Stream
    You could also try if removing the empty folder ~/Library/Application Support/iLifeAssetManagement/assets/sub-shared   and restarting the Mac will help.
    As a test you could try, if the Shared Photo Stream will work in Safe Mode: Mac OS X: Starting up in Safe Mode
    If all fails, launch the Console from the Applications folder and check, if there are any error messages relating to "photostreamagent".

  • Photo stream is showing up in iphoto recent but not web and I am not able to join the shared photo stream.  all of my software is updated.  can someone tell me how to get photo stream in the web source list? thanks!

    Can someone help me get Photo Stream to appear under Web in the iPhoto Source List? I have updated all my software.  iPhoto 11, Mac OS X 10.7.5  All of my preferences are checked.  I am able to see the shared Photo Stream on my iPad, but not my Mac.  The Mac iPhoto photos from the shared photo stream are appearing in the Photo Stream (under Recent), but I thought they would appear as a shared Photo Stream in its own file/album (like on the iPad and iPhone)  - labeled with the shared Photo Stream's title.  Is this supposed to happen on the Mac?  Thanks!

    So you are saying for it to do what i want: shared photo stream to appear in web then i need to upgrade.
    Yes
    Does that mean i purchase the new software an it's not just an update?
    Yes
    Your profile indicates your running 10.7.5.  For shared Photo Streams you need to be running 10.8.2 or later: The following is from  iCloud: Photo Stream FAQ
    What do I need to use Photo Stream?
    To use Photo Stream, including Shared Photo Streams, you need an iCloud account, compatible devices, and up-to-date software:  iPhone, iPad, or iPod touch with iOS 6.0 or later Mac with OS X Mountain Lion v10.8.2 or later and iPhoto 9.4 or Aperture 3.4 or later
    So you'll need to upgrade to Mt. Lion.
    iPhoto requirements are free updates for iPhoto '11
    LN

  • HT201317 Shared Photo Stream on iPhone 4S??

    I have updated my phone to iOS6 & I wanna turn on my shared photo stream service on my iphone but when i go to iCloud settings and tap on photo stream, there is only one option and that is "My photo stream" and I can't find shared photo stream!! but i easily turned it on on my ipad!! someone help me!

    Try going to Settings>iCloud, scroll to the bottom and tap Delete Account.  (Note: before deleting the account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them.  To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.)  This will only delete the account and your synced data from your phone, not from iCloud.  You data will sync back to your phone when you sign back in.
    After deleting the account, sign back in and turn your data syncing back to on.  Then see if Shared Photo Streams appears in settings now.

  • HT201077 I changed my apple id and now I don't have access to my shared photo streams.

    I thought they were gone, but I got an Apple TV for Christmas and can see the shared photo streams on there, along with all of the pictures.  How can I get the shared streams back on my phone and iPad?  I'm signed in with the same (new) apple id on the tv, iPhone, and iPad.  I want to add pictures to the stream and not lose all the comments already placed and have to re-invite people.

    Welcome to the Apple Community.
    Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
    The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

  • Cant see friends photo's on my Shared photo stream?

    I will try to explain this as good as i can
    Basically today i have set up a 'shared photo stream' and i added my Girlfriend to it. She got the email and officially subscribed to the photo stream. When i upload a photo to that stream, only i can see that photo and she can't. it also happens the other way around? she uploaded 2 photo's and i have not got them on the shared photo stream? is it a matter of waiting and theyll eventually load on eachothers devices or is this a bug with the latest IOS 7?
    Ive already tried:
    Rebooting my iPhone 5
    looking on my MacBook Pro (and rebooting it)
    Turning off the icloud shared stream feature and re activating it
    just to point out again i CAN see MY own photos i upload to the stream, but i cannot see my girlfriends photos she has uploaded onto our stream. and same the other way around. She can see her photos but she cannot see mine
    I have already looked on troubleshooting and there is nothing linked with my problem?
    Just to clarify SHE has the latest updatde ISO 7.1.1 but she does have the iPhone 4... whereas i have an iphone 5....
    Can someone please help me? :/

    Camera Roll Photos are saved in your iCloud backup. Photo Stream photos live in iCloud but do not take up Backup space.
    However, if you value your photos, you should back them up to your computer, and then back those up to an external hard disk. iCloud backups are overlaid with newer backups every time you do one, and Photo Stream photos will hold only a total of 1000 photos or a month's worth of photos, whichever comes first.
    Cheers,
    GB

  • Why is my shared photo stream taking up space on my iPhone when I have turned off photo sharing?

    I have an iPhone 5c with iOS 8.3. It's only an 8GB iPhone, so I only have about 5.2GB of space to use. So I have to be very picky about what stays and what goes on my iPhone. Photos is one of those things that don't stay on my phone long. I have deleted all of my pictures out of my albums (both camera roll and recently deleted) and there can be no photos found in my library. In settings, I turned off all photo sharing capabilities, so I shouldn't be getting shared photos from family members on my phone and stuff. So why does my storage say that shared photo stream is taking up 54.6MB? I would like it to say 0MB. Am I missing something? I've included a couple screenshots to help clarify things. Thanks for your help!

    This is what I mean. I'm seeing the 3.9 KB usage for Photo Stream under General>UIsage>Photos and Camera, nothing to do with the storage on iCloud and I have Photo Stream and everything to do with iCloud and photo sharing off. However, I may have had Photo Stream on before for a few weeks before I turned it off long ago. Could that data/used space just be a few photos that were once in Photo Stream before I turned it off if I've had it on before?

  • I do not see all photos exist inside a shared photo stream using iPhoto on Mac

    There is a shared photo stream among 5 different users with 125 photos and videos inside. For my account I use 3 different devices to access this photo stream, an iMac, an iPad and an iPhone. All 125 photos appear ok on my iPad and my iPhone. However when I access this stream from iPhoto on my iMac I only see 69 of them. None of the photos I have shared using my accound are there plus some other photos and videos shared by other users. Other users can see all 125 photos in their mobile devices. What is wrong with iPhoto on my iMac?
    Thanks in advance,

    OSX version 10.8.5
    iPhoto version: 9.4.3
    With these versions you cannot see the contents posted on IOS 7.0.4 devices by the persons invited to the stream. You will only be able to see the photos streamed by the owner.
    If you want to see the photos added by the subscribers to the stream, you need to upgrade to Mavericks and iPhoto 9.5.1. Mt. Lion does not support the new shared photo streams of IOS 7.0.4 fully.
    Regards
    Léonie

  • HT4906 How can I subscribe to a shared Photo Stream in iPhoto

    I'm trying to use iPhoto to subscribe to a shared Photo Stream from my sister-in-law.  Whenever I click on the invitation, it says I need to sign in to iCloud -- which I have multiple times now -- and be running iPhoto 9.4 (which is actually 9.4.2).  So, I've satisfied all the necessary steps, but it's not bringing up iPhoto on my computer.  I have Photo Stream on iPhoto configured to allow subscribing to shared Photo Streams.
    Anyone have any ideas?

    Figured it out with a helpful hint from someone elses post.
    I have two iCloud accounts.  My System Preferences had iCloud configured with the wrong Apple ID. 
    The email that gets sent when someone shares a Photo Stream might mention something about the System Preferences -> iCloud needing to be configured if you want to see the shared stream in iPhoto on a Mac.

  • Can't see shared photo streams in Aperture

    I have created a number of photo streams and shared them with my wife.
    My wife has accepted the streams and can see them on her iPhone.
    She uses Aperture on the Mac but cannot see the streams there.
    She has the three checkboxes on the photo streams tab checked, and her own photo stream is visible.
    Under the web section in the Aperture library browser, photo stream doesn't appear - her Facebook entry shows up, but not photo stream.
    Photo stream shows in the recent section of the library browser, but that is just the photos in my wife's own photo stream, you don't see the individual streams that I can see under photo stream under web in my Aperture view.
    My wife has photo stream checked in settings -> iCloud on her Mac.
    Any suggestions?

    I attach four screenshots Yann - one is the project hierarchy - where you'll see PhotoStream appearing in Recent items, but not under the Web section (where you do see Facebook) and the other the preferences pane for PhotoStream in Aperture showing all three boxes checked.
    Attachments one and two are from my wife's computer - where she's not seeing shared PhotoStreams.
    Attachments three and four are from my computer - we I do see them.
    What I notice when I compare these side by side is that there is a difference in the setting panel for photo stream between the two.  Mine has a fourth option for shared photo streams - my wife's doesn't.
    Yet both s/w versions for Aperture are 3.4.5.  There is a difference in what is listed in the Aperture version after the version number, but both computers are fully up to date with no further updates available.  (Final two images first my wife's then my s/w version)
    Is your view/settings any different?

  • HT4906 why doesn't iPhoto shared photo stream update

    I have created a shared phot stream on my IOS devices and they update ok.
    I have invited others and they are allowed to post.
    I can see all posted photo's on all IOS devices.
    I cannot see any phot's posted by oyhers on my Mac in iPhoto.
    iPhoto updates fine when I post from an IOS device but does not when someone else posts.
    Ny ideas how I can see all shared photo's in iPhoto on my Mac the same as all the IOS subscribers

    Are your IOS devices on IOS 7? And have your shared streams been created on IOS 7?
    iPhoto '11 on Mt. Lion is not yet fully compatible with the new Shared Photo Streams format on IOS 7 devices. It does not yet allow two-way sharing of streams. The photos that others add to your shared photo streams are not visible in iPhoto '11. You will have to wait for an iPhoto '11 update, that will bring the full compatibility with the new Photo Steam formats and probably will come with the next MacOS X release Mavericks.

Maybe you are looking for